search for: youarenext

I've got the call cuing all setup and working, but im trying to get the Callswaiting,you are caller #, etc, and its not working. I have the following inthere as stated: queue-youarenext = "queue-youarenext" ("You are now first in line.") queue-thereare = "queue-thereare" ("There are") queue-callswaiting = "queue-callswaiting" ("calls waiting.") queue-holdtime = "queue-holdtime" ("The current est. holdtim...

...ed 1.2.4 from source and copied all config files from original to the new server. But when a caller lands inside the queue no queue message is getting played. The gsm files are present in proper locations, whcih I am able to play using Playback with this stanza: exten => 900,1,Playback(queue-youarenext) exten => 900,2,Playback(queue-thereare) exten => 900,3,Playback(digits/three) exten => 900,4,Playback(queue-callswaiting) exten => 900,5,Playback(vm-ivr) The queue is invoked by: exten => s,1,Background(Welcome) exten => s,2,Queue(callcenter|tT|||300) extern => s,3,Hangup W...

...ailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] play message to callee beforeconnecttoincomingcall I beleive queues will do it all for you. http://www.voip-info.org/tiki-index.php?page=Asterisk+config+queues.conf Use this part to play the sound to the callers: ........ ;queue-youarenext = "queue-youarenext" ; ("You are now first in line.") ........ and use: ........ ;announce = queue-markq ........ To announce what you want to the callee Hope this helps _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com...

I'm looking for the patch that enables suppotr for the following lines in queue.conf: announce-holdtime = yes queue-youarenext = "queue-youarenext" queue-thereare = "queue-thereare" queue-callswaiting = "queue-callswaiting" queue-holdtime = "queue-holdtime" queue-minutes = "queue-minutes" queue-thankyou = "queue-thankyou" It doesn't work by default and I'...

...o is member in both teams the first call connected is the one which first enter into queue irrestpective of the weights so any ideas. my queues.conf file is as follows [queue1] member => Agent/1000;rk1 member => Agent/1001;rk2 announce-holdtime=yes announce-frequency=90 weight=100 queue-youarenext = queue-youarenext queue-thereare = queue-thereare queue-callswaiting = queue-callswaiting queue-holdtime = queue-holdtime queue-minutes = queue-minutes queue-thankyou = queue-thankyo [queue2] member => Agent/1000;rk1 member => Agent/1001;rk2 announce-holdtime=yes announce-frequency=90 weig...

...on. However, it seems if a period of time has gone by since agent 1 got a call (I don't know how much but say 10 minutes or so) when another call comes in.. agent 1 gets the call again. Can anyone confirm this? Is this a bug? [207] wrapuptime=60 timeout=60 strategy=rrmemory retry=15 queue-youarenext=queue-youarenext queue-thereare=queue-thereare queue-thankyou=custom/aa_10 queue-callswaiting=queue-callswaiting music=default monitor-join=yes monitor-format=wav member=Agent/9999 member=Agent/1001 member=Agent/1014 member=Agent/1036 member=Agent/1045 member=Agent/1063 member=Agent/3000 maxlen=0 l...

...no answer try 102.. if no answer try 103, etc. However, what it is doing is... it will ring 101... if 101 answers, next time a call comes in it will go to 102. This isn't at all what I want. Any ideas why it might be doing this? [551] wrapuptime=0 timeout=25 strategy=roundrobin retry=1 queue-youarenext=queue-youarenext queue-thereare=queue-thereare queue-thankyou=queue-thankyou queue-callswaiting=queue-callswaiting music=default monitor-join=yes monitor-format= member=Local/101 at from-internal,0 member=Local/102 at from-internal,0 member=Local/103 at from-internal,0 maxlen=0 leavewhenempty=no jo...

...Why isn't "the queue" detecting that the static agent 4054 is actually not there? Is this behavior normal? queues.conf: [4050] announce-frequency=15 periodic-announce-frequency=0 queue-callswaiting=queue-callswaiting queue-thankyou=queue-thankyou queue-thereare=queue-thereare queue-youarenext=queue-youarenext retry=5 strategy=ringall timeout=15 periodic-announce= monitor-join=yes monitor-format= announce-holdtime=yes context= eventmemberstatus=no eventwhencalled=no joinempty=no leavewhenempty=yes maxlen=0 member=Local/4054 at from-internal/n,0 ; set by freepbx wrapuptime=0 extensions....

...Tim and here is the queues.conf: [general] persistentmembers = yes [queue1] musiconhold = default strategy = rrmemory servicelevel = 60 timeout = 15 retry = 5 wrapuptime=15 maxlen = 0 announce-frequency = 90 periodic-announce-frequency=60 announce-holdtime = yes announce-round-seconds = 10 queue-youarenext = queue-youarenext queue-thereare = queue-thereare queue-callswaiting = queue-callswaiting queue-holdtime = queue-holdtime queue-minutes = queue-minutes queue-seconds = queue-seconds queue-thankyou = queue-thankyou queue-lessthan = queue-less-than queue-reporthold = queue-reporthold periodic-annou...

...onfiguration : [VC_support_queue] musicclass = default strategy = ringall timeout = 20 retry = 5 wrapuptime=15 autofill=yes autopause=no maxlen = 0 setinterfacevar=yes announce-frequency = 0 periodic-announce-frequency=0 announce-holdtime = no ; announce-round-seconds = 10 ; queue-thankyou= ;queue-youarenext = queue-youarenext ;queue-thereare = queue-thereare ;queue-callswaiting = queue-callswaiting ;queue-holdtime = queue-holdtime ;queue-minutes = queue-minutes ;queue-seconds = queue-seconds ;queue-thankyou = queue-thankyou ;queue-lessthan = queue-less-than ;queue-reporthold = queue-reporthold ;period...

...ing time for the seconds? ; If this is non-zero, then we announce the seconds as well as the minutes ; rounded to this value. ; announce-round-seconds = 10 ; ; Use these sound files in making position/holdtime announcements. The ; defaults are as listed below -- change only if you need to. ; queue-youarenext = queue-youarenext ; ("You are now first in line.") queue-thereare = queue-thereare ; ("There are") queue-callswaiting = queue-callswaiting ; ("calls waiting.") queue-holdtime = queue-holdtime ; ("The cur...

I just installed 1.4.23.1 with the queue realtime logger backport. Here are my configs: musiconhold.conf [default] mode=files directory=/var/lib/asterisk/moh-native random=yes queues.conf [7703] wrapuptime=0 timeout=15 strategy=rrmemory retry=5 queue-youarenext=queue-youarenext queue-thereare=queue-thereare queue-thankyou=queue-thankyou queue-callswaiting=queue-callswaiting queue-holdtime=queue-holdtime queue-minutes=queue-minutes music=default monitor-join=yes monitor-format=wav maxlen=0 leavewhenempty=no joinempty=yes context= announce-holdtime=no annou...

...-- Exiting on time-out cycle - [Mar 20 12:16:16] WARNING[4317]: chan_sip.c:12949 handle_response: Remote host can't match request CANCEL to call '495f59f65dec70c67849cf4f0cd098ec at 72.49.176.4'. Giving up. -- Stopped music on hold on SIP/3617001401-fc0359f0 [usa-queue] queue-youarenext = "queue-youarenext" queue-thereare = " there-thereare" queue-callswaiting = "queue-callswaiting" queue-holdtime = "queue-holdtime" queue-thankyou = " "queue-thankyou" music = default maxlen = 0 strategy = ringall context = leave-message period...

...l) ; please leave us a message and we will return your c exten => *,3,Voicemail(s7000) exten => *,4,Hangup ======================================== >From queues.conf: ======================================== [support] music = default announce-frequency = 90 announce-holdtime = yes queue-youarenext = queue-youarenext; ("You are now first in line.") queue-thereare = queue-thereare; ("There are") queue-callswaiting = queue-callswaiting; ("calls waiting.") queue-holdtime = queue-holdtime ;("The current est. holdtime is") queue-minutes = queue-minutes;...

I can't seem to get music on hold working, it tries to work, but I just hear strange noises on the extension.. Here is some debug info. Looks like mpg123 starts fine, but I hear nothing. I'm on todays CVS build. -- Executing Answer("SIP/2203-062c", "") in new stack -- Executing MusicOnHold("SIP/2203-062c", "default") in new stack --

...------------------- [irock.com] strategy=leastrecent ringinuse=no joinempty=yes leavewhenempty=no announce-frequency=30 min-announce-frequency=15 periodic-announce-frequency=60 announce-holdtime=yes announce-position=yes ; ("You are now first in line.") queue-youarenext = queue-youarenext ; ("There are") queue-thereare = queue-thereare ; ("calls waiting.") queue-callswaiting = queue-callswaiting ; ("The current est. holdtime is") queue-holdtime =...

...ue)? My config details are below: All phones are Cisco 7960g's running SIP (v. 6.3) I'm running version: Asterisk CVS-HEAD-09/11/04-15:55:23 queues.conf: [general] [sales] music=default strategy=leastrecent timeout=15 retry=5 maxlen=0 announce-frequency=60 announce-holdtime=yes queue-youarenext = queue-youarenext queue-thereare = queue-thereare queue-callswaiting = queue-callswaiting queue-holdtime = queue-holdtime queue-minutes = queue-minutes queue-thankyou = queue-thankyou monitor-format = wav49 monitor-join = yes ; Members of this queue member => Agent/8108 member => Agent/8153...

...e interrupted. This is what I have in queues.conf [irock.com] strategy=ringall ringinuse=no joinempty=yes leavewhenempty=no announce-frequency=30 min-announce-frequency=15 periodic-announce-frequency=60 announce-holdtime=yes announce-position=yes ; ("You are now first in line.") queue-youarenext = queue-youarenext ; ("There are") queue-thereare = queue-thereare ; ("calls waiting.") queue-callswaiting = queue-callswaiting ; ("The current est. holdtime is") queue-holdtime = queue-holdtime ; ("minutes.") queue-minutes = queue-minutes ; ("seconds.&q...

...he following error; queue: Nexus1, options: (null), url: (null), announce: (null), timeout: 0 -- Started music on hold, class 'default', on SIP/phone10-a3f0 -- Stopped music on hold on SIP/phone10-a3f0 Jan 23 15:19:04 WARNING[1226062640]: file.c:446 ast_openstream: File "queue-youarenext" ("You are now first in line.") does not exist in any format Jan 23 15:19:04 WARNING[1226062640]: file.c:734 ast_streamfile: Unable to open "queue-youarenext" ("You are now first in line.") (format ULAW): No such file or directory -- Told...

Has anyone gotten announce-holdtime in queues.conf to work? Doesn't seem to matter what combination of options I use, I can't get this particular setting to do what the docs say. Thanks. Doug.