If you're having problems cancelling your Broadvoice service like I was simply do the following: 1) Dial 1-978-418-7300 (don't block your caller ID/CPN). 2) Announce your displeasure with the service to their voicemail (it should tell you something that you have to leave voicemail to get support). Expletives will reduce the waiting in step 3 from 10 minutes to 5 minutes. 3) Wait 10 minutes and your phone will ring with a Broadvoice representative ready to receive your appreciation for being a great company. After two months of no service, dozens of e-mails and phone calls, and canned "we don't support Asterisk" responses this finally got the job done. American Express is doing the rest of the legwork in getting my $30+ back for the entire month the service didn't work.
> After two months of no service, dozens of e-mails and phone > calls, and canned "we don't support Asterisk" responses > this finally got the job done.Huh, what problems did you have? I am managing 9 Broadvoice "lines" on two * boxes; no problems at all. They email supports is non-existent (or very slow), but I have been very satisfied with their phone support -- yes, they do not officially support * but are willing to help if they can, and in most cases they area actually knowledgeable enough to do so. They even provide you with an * sample configuration if you ask. --Luki