asterisk users - Jul 2004 - can you trust CDR for billing information?

Is the CDR table the right table for billing?

I did some tests and CDR records billing seconds for calls that where never
picked up.

Is this a bug in my system or is that the way CDR works?

 

I called out on my X100T card.

 

Best regards,

 

Han

 

Test data

Duration 12 seconds 8 seconds billing time (never picked up my phone)

Duration 111 seconds 108 seconds billing time (5 second but the remote
hang-up was not detected)

 

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Bill seconds is always wrong on an analog FXO port.  Go with PRI and it
will be correct.

On Wed, 2004-07-14 at 11:54, Johannes van Hulst wrote:
> Is the CDR table the right table for billing?
> 
> I did some tests and CDR records billing seconds for calls that where
> never picked up.
> 
> Is this a bug in my system or is that the way CDR works?
> 
>  
> 
> I called out on my X100T card.
> 
>  
> 
> Best regards,
> 
>  
> 
> Han
> 
>  
> 
> Test data
> 
> Duration 12 seconds 8 seconds billing time (never picked up my phone)
> 
> Duration 111 seconds 108 seconds billing time (5 second but the remote
> hang-up was not detected)
> 
>  
-- 
          Eric Wieling * BTEL Consulting * 504-899-1387 x2111
"In a related story, the IRS has recently ruled that the cost of Windows
upgrades can NOT be deducted as a gambling loss."

That is because your interface (the X100T) does not detects remote 
answer nor remote hang-up.

Thus, * is unable to register this on the CDR table.

Jorge

Johannes van Hulst wrote:
> Is the CDR table the right table for billing?
> 
> I did some tests and CDR records billing seconds for calls that where 
> never picked up.
> 
> Is this a bug in my system or is that the way CDR works?
> 
>  
> 
> I called out on my X100T card.
> 
>  
> 
> Best regards,
> 
>  
> 
> Han
> 
>  
> 
> Test data
> 
> Duration 12 seconds 8 seconds billing time (never picked up my phone)
> 
> Duration 111 seconds 108 seconds billing time (5 second but the remote 
> hang-up was not detected)
> 
>  
>

It's an analog device, it is picked up whenever it dials.  It has no
sense of when a call is answered on the remote end, if you want accurate
billable seconds you'll need a digital interface like a PRI that can
tell you whether its ringing, or whether it's been picked up.

Ryan Butler
ADI Internet Solutions
rbutler@adiis.net
IAXTEL:  1-700-753-8080 x61
PSTN: 641-753-8080 x61


On Wed, 2004-07-14 at 11:54, Johannes van Hulst wrote:
> Is the CDR table the right table for billing?
> 
> I did some tests and CDR records billing seconds for calls that where
> never picked up.
> 
> Is this a bug in my system or is that the way CDR works?
> 
>  
> 
> I called out on my X100T card.
>

On Wed, 14 Jul 2004, Johannes van Hulst waxed:

8<'s
> I called out on my X100T card.
It's not as reliable on an analog interface versus a digital
one, ie. a PRI.  You will need to look at things like
"callprogress" in your config files and google for more.

--Chris


-- 
Chris Maj, Rochester
cmaj_at_freedomcorpse_dot_com
Pronunciation Guide: Maj == May