Hiyall. Just wondering how people test your emergency dialing in the UK. Obviously you need to dial the 999 for emergency services, but am a bit unsure if this would go down too well with the operator with a 'sorry just testing' call. (you do all /test/ your emergency dialing dont you!?:-) ) As another thing, what is the correct method when using least cost routing... If you have a branch office that has no outside line connectivity directly routing its calls over IP to HQ the other end of the country when you dial 999 it gets handled by the local call center to your HQ rather than the branch office. any thoughts. Wayne.
Steve Hanselman
2004-Jun-18 15:20 UTC
[Asterisk-Users] Testing UK emergency dialing and LCR.
You just need to ensure that the first thing you say is "This is an engineer making a 999 test call" and clear down as soon as they have confirmed. -----Original Message----- From: Wayne [mailto:Wayne@planetWayne.com] Sent: 18 June 2004 23:07 To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Testing UK emergency dialing and LCR. Hiyall. Just wondering how people test your emergency dialing in the UK. Obviously you need to dial the 999 for emergency services, but am a bit unsure if this would go down too well with the operator with a 'sorry just testing' call. (you do all /test/ your emergency dialing dont you!?:-) ) As another thing, what is the correct method when using least cost routing... If you have a branch office that has no outside line connectivity directly routing its calls over IP to HQ the other end of the country when you dial 999 it gets handled by the local call center to your HQ rather than the branch office. any thoughts. Wayne. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The information contained in this email is intended for the personal and confidential use of the addressee only. It may also be privileged information. If you are not the intended recipient then you are hereby notified that you have received this document in error and that any review, distribution or copying of this document is strictly prohibited. If you have received this communication in error, please notify Brendata immediately on: +44 (0)1268 466100, or email 'technical@brendata.co.uk' Brendata (UK) Ltd Nevendon Hall, Nevendon Road, Basildon, Essex. SS13 1BX UK Registered Office as above. Registered in England No. 2764339 See our current vacancies at www.brendata.co.uk
Wayne [Wayne@planetWayne.com] wrote:> Just wondering how people test your emergency dialing in the UK. > Obviously you need to dial the 999 for emergency services, but am a bit > unsure if this would go down too well with the operator with a 'sorry > just testing' call. (you do all /test/ your emergency dialing dont > you!?:-) ) >I tend to test by unplugging the phone line and dialling 999. You can watch the log and see that the call attempted to route to the POTS line. You can then dial a "real" POTS number and watch the same route succeed. The emergency services get very upset if you call them to test, unless you've arranged to do so in advance and have an allotted time slot. You're right though; you can't be absolutely sure that the 999 route will work until you test it with a real call. Just start a fire before you call. That'll probably work. :-)> > As another thing, what is the correct method when using least cost > routing... If you have a branch office that has no outside line > connectivity directly routing its calls over IP to HQ the other end of > the country when you dial 999 it gets handled by the local call center > to your HQ rather than the branch office. >If you need emergency services access in your branch office then you should get a single line into that office. The emergency services tend to rush to the destination they "know" is correct for that phone number. By the way, it's useful to map 911 and 112 onto your 999 route for the benefit of foreigners who don't know any better. -- _/ _/ _/_/_/_/ _/ _/ _/_/_/ _/ _/ _/_/_/ _/_/ _/ _/ _/ _/_/ _/ K e v i n W a l s h _/ _/ _/ _/ _/ _/ _/ _/_/ kevin@cursor.biz _/ _/ _/_/_/_/ _/ _/_/_/ _/ _/