Steve Hanselman
2004-Jun-18 13:27 UTC
[Asterisk-Users] Problems with faxing via TE405P/Asterisk
Skipped content of type multipart/alternative
Yifang Dai
2004-Jun-18 18:55 UTC
[Asterisk-Users] Problems with faxing via TE405P/Asterisk
On Fri, Jun 18, 2004 at 09:27:52PM +0100, Steve Hanselman wrote:> > LG GDK-186 PBX --PRI---> TE405P/Asterisk ---PRI---> Telewest (Telco > provider) >--snip---> Any ideas on where to start?asterisk is get timing from your telco, and provide timing for you gdk pbx. /etc/asterisk/zaptel.conf is the place to look. -- Yifang Dai Senior System Administrator Yarde Metals Inc 45 Newell St, Southington, CT 06010 (Phone) 860-406-6107; (FAX) 860-406-4060
Steve Hanselman
2004-Jun-20 08:17 UTC
[Asterisk-Users] Problems with faxing via TE405P/Asterisk
I've changed the zaptel.conf to set both as internal, and it now seems to work, which is backwards to the config I thought it should have been, I would have thought that the Telewest PRI would have been 1 and the GDK 0? Can somebody confirm that this is the correct definition for timing, if it's a +ve number then it's external clocking with the lowest 1 being the highest priority. All spans are clocked relative to the external source and the external source selected is the lowest priority number that is currently being clocked? I'll experiment some more. -----Original Message----- From: Yifang Dai [mailto:daiy.akx@yarde.com] Sent: 19 June 2004 03:22 To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Problems with faxing via TE405P/Asterisk Let's try again, missed a line in the last reply... On Fri, Jun 18, 2004 at 09:55:24PM -0400, Yifang Dai wrote:> On Fri, Jun 18, 2004 at 09:27:52PM +0100, Steve Hanselman wrote: > > > > LG GDK-186 PBX --PRI---> TE405P/Asterisk ---PRI---> Telewest (Telco > > provider) > > > > --snip--- > > > Any ideas on where to start? >This is most likely to be a timing issue. You need to make sure your asterisk is get timing from your telco, and provide timing for you gdk pbx. /etc/asterisk/zaptel.conf is the place to look. -- Yifang Dai Senior System Administrator Yarde Metals Inc 45 Newell St, Southington, CT 06010 (Phone) 860-406-6107; (FAX) 860-406-4060 _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The information contained in this email is intended for the personal and confidential use of the addressee only. It may also be privileged information. If you are not the intended recipient then you are hereby notified that you have received this document in error and that any review, distribution or copying of this document is strictly prohibited. If you have received this communication in error, please notify Brendata immediately on: +44 (0)1268 466100, or email 'technical@brendata.co.uk' Brendata (UK) Ltd Nevendon Hall, Nevendon Road, Basildon, Essex. SS13 1BX UK Registered Office as above. Registered in England No. 2764339 See our current vacancies at www.brendata.co.uk
Steve Hanselman
2004-Jun-20 08:47 UTC
[Asterisk-Users] Problems with faxing via TE405P/Asterisk
They look odd to me for sure, I'm certain (99.9%) that Telewest would not clock off of us, but as far as I can see, the current config (which allows the GDK to send and receive faxes) has no external clocking??? Here's the current config: span=1,0,0,ccs,hdb3,crc4 span=2,0,0,ccs,hdb3,crc4 Here's the original config which I took to mean that Telewest provided clock and span2 clocked off span1? span=1,1,0,ccs,hdb3,crc4 span=2,0,0,ccs,hdb3,crc4 (Span1 goes to Telewest - our Telco provider, span2 goes to our current PBX, a GDK-186) Steve -----Original Message----- From: Storer, Darren [mailto:starusers@comgate.tv] Sent: 20 June 2004 16:34 To: asterisk-users@lists.digium.com Subject: RE: [Asterisk-Users] Problems with faxing via TE405P/Asterisk Steve, your config description (timing) does sound odd. Could you re-post your revised config files? Thanks Darren -- Comgate Telco>Internet<Broadcast -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com]On Behalf Of Steve Hanselman Sent: 20 June 2004 16:18 To: 'asterisk-users@lists.digium.com' Subject: RE: [Asterisk-Users] Problems with faxing via TE405P/Asterisk I've changed the zaptel.conf to set both as internal, and it now seems to work, which is backwards to the config I thought it should have been, I would have thought that the Telewest PRI would have been 1 and the GDK 0? Can somebody confirm that this is the correct definition for timing, if it's a +ve number then it's external clocking with the lowest 1 being the highest priority. All spans are clocked relative to the external source and the external source selected is the lowest priority number that is currently being clocked? I'll experiment some more. -----Original Message----- From: Yifang Dai [mailto:daiy.akx@yarde.com] Sent: 19 June 2004 03:22 To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Problems with faxing via TE405P/Asterisk Let's try again, missed a line in the last reply... On Fri, Jun 18, 2004 at 09:55:24PM -0400, Yifang Dai wrote:> On Fri, Jun 18, 2004 at 09:27:52PM +0100, Steve Hanselman wrote: > > > > LG GDK-186 PBX --PRI---> TE405P/Asterisk ---PRI---> Telewest (Telco > > provider) > > > > --snip--- > > > Any ideas on where to start? >This is most likely to be a timing issue. You need to make sure your asterisk is get timing from your telco, and provide timing for you gdk pbx. /etc/asterisk/zaptel.conf is the place to look. -- Yifang Dai Senior System Administrator Yarde Metals Inc 45 Newell St, Southington, CT 06010 (Phone) 860-406-6107; (FAX) 860-406-4060 _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The information contained in this email is intended for the personal and confidential use of the addressee only. It may also be privileged information. If you are not the intended recipient then you are hereby notified that you have received this document in error and that any review, distribution or copying of this document is strictly prohibited. If you have received this communication in error, please notify Brendata immediately on: +44 (0)1268 466100, or email 'technical@brendata.co.uk' Brendata (UK) Ltd Nevendon Hall, Nevendon Road, Basildon, Essex. SS13 1BX UK Registered Office as above. Registered in England No. 2764339 See our current vacancies at www.brendata.co.uk _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The information contained in this email is intended for the personal and confidential use of the addressee only. It may also be privileged information. If you are not the intended recipient then you are hereby notified that you have received this document in error and that any review, distribution or copying of this document is strictly prohibited. If you have received this communication in error, please notify Brendata immediately on: +44 (0)1268 466100, or email 'technical@brendata.co.uk' Brendata (UK) Ltd Nevendon Hall, Nevendon Road, Basildon, Essex. SS13 1BX UK Registered Office as above. Registered in England No. 2764339 See our current vacancies at www.brendata.co.uk
Steve Hanselman
2004-Jun-21 01:43 UTC
[Asterisk-Users] Problems with faxing via TE405P/Asterisk
Yes, the telewest side (span1) is cpe and the GDK side (span2) is net. I didn't bounce it, but I did stop asterisk, stop zaptel (i.e. unloaded the modules) then reloaded and restarted. I left it over the weekend, and am about to check the logs now, I get evenings and weekends to do the testing!!! -----Original Message----- From: Storer, Darren [mailto:starusers@comgate.tv] Sent: 20 June 2004 18:23 To: asterisk-users@lists.digium.com Subject: RE: [Asterisk-Users] Problems with faxing via TE405P/Asterisk Hi Steve, How bizarre, your config doesn't look like it should work too well and certainly doesn't look like it should improve your fax problem! I assume that pri_cpe is set for span1 and pri_net for span2 ? Maybe, just maybe, Telewest reconfigured your PRI to look for clocking from your CPE but I've not encountered that configuration before. Try and leave the current config up for as long as you can before you return it to production mode and watch the CLI/logs to see if you get any sporadic clock slips (within a couple of hours I'd expect at least one episode of messages). One last thought, did you bounce the system after you made the changes to zaptel.conf or did you just reload * ? HTH Darren -- Comgate Telco>Internet<Broadcast -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com]On Behalf Of Steve Hanselman Sent: 20 June 2004 16:48 To: 'asterisk-users@lists.digium.com' Subject: RE: [Asterisk-Users] Problems with faxing via TE405P/Asterisk They look odd to me for sure, I'm certain (99.9%) that Telewest would not clock off of us, but as far as I can see, the current config (which allows the GDK to send and receive faxes) has no external clocking??? Here's the current config: span=1,0,0,ccs,hdb3,crc4 span=2,0,0,ccs,hdb3,crc4 Here's the original config which I took to mean that Telewest provided clock and span2 clocked off span1? span=1,1,0,ccs,hdb3,crc4 span=2,0,0,ccs,hdb3,crc4 (Span1 goes to Telewest - our Telco provider, span2 goes to our current PBX, a GDK-186) Steve -----Original Message----- From: Storer, Darren [mailto:starusers@comgate.tv] Sent: 20 June 2004 16:34 To: asterisk-users@lists.digium.com Subject: RE: [Asterisk-Users] Problems with faxing via TE405P/Asterisk Steve, your config description (timing) does sound odd. Could you re-post your revised config files? Thanks Darren -- Comgate Telco>Internet<Broadcast -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com]On Behalf Of Steve Hanselman Sent: 20 June 2004 16:18 To: 'asterisk-users@lists.digium.com' Subject: RE: [Asterisk-Users] Problems with faxing via TE405P/Asterisk I've changed the zaptel.conf to set both as internal, and it now seems to work, which is backwards to the config I thought it should have been, I would have thought that the Telewest PRI would have been 1 and the GDK 0? Can somebody confirm that this is the correct definition for timing, if it's a +ve number then it's external clocking with the lowest 1 being the highest priority. All spans are clocked relative to the external source and the external source selected is the lowest priority number that is currently being clocked? I'll experiment some more. -----Original Message----- From: Yifang Dai [mailto:daiy.akx@yarde.com] Sent: 19 June 2004 03:22 To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Problems with faxing via TE405P/Asterisk Let's try again, missed a line in the last reply... On Fri, Jun 18, 2004 at 09:55:24PM -0400, Yifang Dai wrote:> On Fri, Jun 18, 2004 at 09:27:52PM +0100, Steve Hanselman wrote: > > > > LG GDK-186 PBX --PRI---> TE405P/Asterisk ---PRI---> Telewest (Telco > > provider) > > > > --snip--- > > > Any ideas on where to start? >This is most likely to be a timing issue. You need to make sure your asterisk is get timing from your telco, and provide timing for you gdk pbx. /etc/asterisk/zaptel.conf is the place to look. -- Yifang Dai Senior System Administrator Yarde Metals Inc 45 Newell St, Southington, CT 06010 (Phone) 860-406-6107; (FAX) 860-406-4060 _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The information contained in this email is intended for the personal and confidential use of the addressee only. It may also be privileged information. If you are not the intended recipient then you are hereby notified that you have received this document in error and that any review, distribution or copying of this document is strictly prohibited. If you have received this communication in error, please notify Brendata immediately on: +44 (0)1268 466100, or email 'technical@brendata.co.uk' Brendata (UK) Ltd Nevendon Hall, Nevendon Road, Basildon, Essex. SS13 1BX UK Registered Office as above. Registered in England No. 2764339 See our current vacancies at www.brendata.co.uk _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The information contained in this email is intended for the personal and confidential use of the addressee only. It may also be privileged information. If you are not the intended recipient then you are hereby notified that you have received this document in error and that any review, distribution or copying of this document is strictly prohibited. If you have received this communication in error, please notify Brendata immediately on: +44 (0)1268 466100, or email 'technical@brendata.co.uk' Brendata (UK) Ltd Nevendon Hall, Nevendon Road, Basildon, Essex. SS13 1BX UK Registered Office as above. Registered in England No. 2764339 See our current vacancies at www.brendata.co.uk _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The information contained in this email is intended for the personal and confidential use of the addressee only. It may also be privileged information. If you are not the intended recipient then you are hereby notified that you have received this document in error and that any review, distribution or copying of this document is strictly prohibited. If you have received this communication in error, please notify Brendata immediately on: +44 (0)1268 466100, or email 'technical@brendata.co.uk' Brendata (UK) Ltd Nevendon Hall, Nevendon Road, Basildon, Essex. SS13 1BX UK Registered Office as above. Registered in England No. 2764339 See our current vacancies at www.brendata.co.uk
Steve Hanselman
2004-Jun-25 11:43 UTC
[Asterisk-Users] Problems with faxing via TE405P/Asterisk
Ok, may have got to the bottom of this. The te405P was sharing interrupts with a via82cxxx audio chip, that was being used to generate the music on hold for our existing pbx. Having now shut down the music on hold the system will now run correctly with telewest as the master and the gdk as the slave. This came about due to the high number of missed IRQ's, it seems as though the 2.4.22 via driver is none to selective about what it grabs. I'll leave it running over the weekend and see how it holds up. Steve -----Original Message----- From: Storer, Darren [mailto:starusers@comgate.tv] Sent: 20 June 2004 18:23 To: asterisk-users@lists.digium.com Subject: RE: [Asterisk-Users] Problems with faxing via TE405P/Asterisk Hi Steve, How bizarre, your config doesn't look like it should work too well and certainly doesn't look like it should improve your fax problem! I assume that pri_cpe is set for span1 and pri_net for span2 ? Maybe, just maybe, Telewest reconfigured your PRI to look for clocking from your CPE but I've not encountered that configuration before. Try and leave the current config up for as long as you can before you return it to production mode and watch the CLI/logs to see if you get any sporadic clock slips (within a couple of hours I'd expect at least one episode of messages). One last thought, did you bounce the system after you made the changes to zaptel.conf or did you just reload * ? HTH Darren -- Comgate Telco>Internet<Broadcast -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com]On Behalf Of Steve Hanselman Sent: 20 June 2004 16:48 To: 'asterisk-users@lists.digium.com' Subject: RE: [Asterisk-Users] Problems with faxing via TE405P/Asterisk They look odd to me for sure, I'm certain (99.9%) that Telewest would not clock off of us, but as far as I can see, the current config (which allows the GDK to send and receive faxes) has no external clocking??? Here's the current config: span=1,0,0,ccs,hdb3,crc4 span=2,0,0,ccs,hdb3,crc4 Here's the original config which I took to mean that Telewest provided clock and span2 clocked off span1? span=1,1,0,ccs,hdb3,crc4 span=2,0,0,ccs,hdb3,crc4 (Span1 goes to Telewest - our Telco provider, span2 goes to our current PBX, a GDK-186) Steve -----Original Message----- From: Storer, Darren [mailto:starusers@comgate.tv] Sent: 20 June 2004 16:34 To: asterisk-users@lists.digium.com Subject: RE: [Asterisk-Users] Problems with faxing via TE405P/Asterisk Steve, your config description (timing) does sound odd. Could you re-post your revised config files? Thanks Darren -- Comgate Telco>Internet<Broadcast -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com]On Behalf Of Steve Hanselman Sent: 20 June 2004 16:18 To: 'asterisk-users@lists.digium.com' Subject: RE: [Asterisk-Users] Problems with faxing via TE405P/Asterisk I've changed the zaptel.conf to set both as internal, and it now seems to work, which is backwards to the config I thought it should have been, I would have thought that the Telewest PRI would have been 1 and the GDK 0? Can somebody confirm that this is the correct definition for timing, if it's a +ve number then it's external clocking with the lowest 1 being the highest priority. All spans are clocked relative to the external source and the external source selected is the lowest priority number that is currently being clocked? I'll experiment some more. -----Original Message----- From: Yifang Dai [mailto:daiy.akx@yarde.com] Sent: 19 June 2004 03:22 To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Problems with faxing via TE405P/Asterisk Let's try again, missed a line in the last reply... On Fri, Jun 18, 2004 at 09:55:24PM -0400, Yifang Dai wrote:> On Fri, Jun 18, 2004 at 09:27:52PM +0100, Steve Hanselman wrote: > > > > LG GDK-186 PBX --PRI---> TE405P/Asterisk ---PRI---> Telewest (Telco > > provider) > > > > --snip--- > > > Any ideas on where to start? >This is most likely to be a timing issue. You need to make sure your asterisk is get timing from your telco, and provide timing for you gdk pbx. /etc/asterisk/zaptel.conf is the place to look. -- Yifang Dai Senior System Administrator Yarde Metals Inc 45 Newell St, Southington, CT 06010 (Phone) 860-406-6107; (FAX) 860-406-4060 _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The information contained in this email is intended for the personal and confidential use of the addressee only. It may also be privileged information. If you are not the intended recipient then you are hereby notified that you have received this document in error and that any review, distribution or copying of this document is strictly prohibited. If you have received this communication in error, please notify Brendata immediately on: +44 (0)1268 466100, or email 'technical@brendata.co.uk' Brendata (UK) Ltd Nevendon Hall, Nevendon Road, Basildon, Essex. SS13 1BX UK Registered Office as above. Registered in England No. 2764339 See our current vacancies at www.brendata.co.uk _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The information contained in this email is intended for the personal and confidential use of the addressee only. It may also be privileged information. If you are not the intended recipient then you are hereby notified that you have received this document in error and that any review, distribution or copying of this document is strictly prohibited. If you have received this communication in error, please notify Brendata immediately on: +44 (0)1268 466100, or email 'technical@brendata.co.uk' Brendata (UK) Ltd Nevendon Hall, Nevendon Road, Basildon, Essex. SS13 1BX UK Registered Office as above. Registered in England No. 2764339 See our current vacancies at www.brendata.co.uk _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The information contained in this email is intended for the personal and confidential use of the addressee only. It may also be privileged information. If you are not the intended recipient then you are hereby notified that you have received this document in error and that any review, distribution or copying of this document is strictly prohibited. If you have received this communication in error, please notify Brendata immediately on: +44 (0)1268 466100, or email 'technical@brendata.co.uk' Brendata (UK) Ltd Nevendon Hall, Nevendon Road, Basildon, Essex. SS13 1BX UK Registered Office as above. Registered in England No. 2764339 See our current vacancies at www.brendata.co.uk