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2013 Nov 19
2
Communicate with barge agent
HI folks, I have set a barging facility with our production box.Client able to barge a agent but client raise a requirement, they want talk to barge agent but that communication is not listen by customer. It is possible with asterisk or not. thanks in advance. Regards Akhilesh -------------- next part -------------- An HTM...
2008 Nov 18
1
How to Barge specific extensions
Hi All Can anybody help me for dial plan to barge or Spy(ExtenSpy) specificor selective extemsions among 20 extension in my office. lets say my office extension range is 301-320 & i want to barge only 3 extension say 320, 302,314. is this possible to barge specific extension? . Plz help me for this.I am using Asterisk 1.4.9 & SIP cha...
2009 Aug 26
1
ACD, call barge, recording
Hellow, i need the following requirements with asterisk : 1) Can ACD (Automatic Call Distribution) service work with asterisk, and how to set up ACD in asterisk ? 2) How call barging can set up in asterisk ? 3) How call recording can set up in asterisk? Thanks mahboob System Engr SSL -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090825/416b77f5/attachment.htm
2004 Jan 12
2
GUI client for windows for live monitoring/barge
I've seen a few but can't get them to work. I need one where I can drop a call into a conference without them knowing it to us it as a live monitor and barge function, anyone doing this are know of a gui client for windows I can use? Thanks,
2004 Sep 03
1
zap barge restrictions
I have a couple of questions on the zapbarge: 1) zapbarge asks for a channel - how would a manager know what channel to enter ? Is there any way of being able to enter an extension number instead ? I know that you can get the information from the manager interface, but I wouldn't want to give my users access to this, or have to install...
2006 Nov 25
0
How to do Call barging with SIP channel
Hello Users I'm planning to do Call Barging and Call snooping , I saw this Feature in asterisk.org. This Barging and Snooping are test for " is Agents are replying the Answer or not " that I'm guessing Can anybody help me... this Feature ...... How to do Call Barging and snooping in SIP Channels , I;m not using any Zaptel...
2010 Aug 23
1
How to do barging using asterisk server.
...n extension say xxx it invokes an AGI script which gives me a series of instructions like "Welcome to this IVR system. Press 1 to trade 2 to sell....and so on". I want to stop this and press 1 or talk even before the prompt finishes. How to achieve this. I was told that this is similar to barging in asterisk but i could not get info on this and i see different barging examples like spying on to an extension.I am not getting a clear picture on how to make the above thing work. Please help me in this regard. Thanks in Advance, Jahnavi. -------------- next part -------------- An HTML atta...
2011 Feb 16
1
Barge in.
I'm running Asterisk 1.6 and was wondering if anybody have a workig "barge in" solution running. I was thinking of using chanspy, but i would like that the original call would be dropped, and the new call would be the only one there. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/...
2009 Sep 29
3
chanspy and DISA
Hello all, OS OpenSuSE 10.3 * ver 1.4.26.2 zaptel ver. 1.12 Digium TE122 I have a request for remote users to be able to dial through the system so that the sales managers can barge/chanspy on the sales force. I have the DISA part working with authentication(rather straight forward) but what I can not figure out is how to enable the supervisors to be able to barge on these calls. Is there a way to find the channel to barge on that would be usable by NON tech people? Any thou...
2004 Aug 04
1
Barge in on to agents conversation
Hi, 1. When an agent is active on a call, i need the ablity for a third person to join the conversation. Basically barge in by a supervisor, participate in the conversation and then leave. 2. As an extension to the above, while on call, can the agent request a conference from another agent and later hang him up. 3. Is there any way for a call to be put in the queue destined for a specific agent only? I need this for...
2008 Oct 10
0
How to barge Inbound calls
Hi All Can anybody help me for dial plan which can barge inbound call groupwise. Because when i am trying to barge inbound calls which is coming on my DID number i can hear 1st 3 digit of my Inbound provider IP address instaed of extension which pick that calls. I tried Chanspy as well as Extenspy. But result is same. So Plz Help me. Thanks Amit --...
2011 Aug 03
0
Barging in PBX
Hi list, I am using asterisk1.4 pbx , I need to barge of all agents, how can I barge can you help. Best Regards, Mahesh Katta *BUZZ**WORKS* Business Services Private Limited BANGALORE | CHENNAI | HYDERABAD | MUMBAI| DELHI 201, Crystal Tower, 75 Gundavali Cross Lane, Andheri Kurla Road, Andheri (E) Mumbai 400069 GSM +91.97029.70779 | Phone +91.22.422...
2014 Sep 18
1
Voice-Recognition / ASR / with barge in
Hi there, I am using Asterisk 11.9 (with Sangoma-E1-Card/DAHDI) and it works fine :-) But I am wondering if there is a solution/application which will enable me to implement voice recognition while playing a voice file (barge in). So that the caller hears a voice file and can interrupt it with his voice. Currently (on our platform) the caller has to wait for the end of the voicefie. Then we play a beep. And then we record his voice and realize voice recognition with ispeech (it is an online service). Best regards -Th...
2008 Aug 29
3
Call monitor/barge/train
..."right-click" on the agent and get the options Call Monitor (where the super just listens in on the call, or new reps can listenin), Call Train (where the super and agent can talk to each other for training, but the customer doesn't hear them, or older reps can train newer reps), Call Barge (where everyone can hear everyone else, super agent and caller) How or what can facilitate this? Thanks! -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080829/14f53a08/attachment.htm
2004 Jan 13
1
GUI client for windows for live monitoring/b arge
-----Original Message----- From: woody+asterisk@solutionsfirst.com.au [mailto:woody+asterisk@solutionsfirst.com.au] Sent: January 12, 2004 11:25 PM To: asterisk-users@lists.digium.com Subject: RE: [Asterisk-Users] GUI client for windows for live monitoring/barge > -----Original Message----- > From: asterisk-users-admin@lists.digium.com > [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of > Jimmy Riley > Sent: Tuesday, 13 January 2004 13:02 > To: 'asterisk-users@lists.digium.com' > Subject: [Asterisk-Users] GUI clie...
2003 Nov 06
5
FW: recording calls
Sorry that got accidentally sent incompleted, here's the full post: OK, here is the long drawn out description of how I am using Zap Barge and Monitor: Zapbarge(listen in on live calls): Very simple actually I just added this to my dial plan(extensions.conf): ; barge monitoring extension exten => 8159,1,ZapBarge exten => 8159,2,Hangup Then when you dial 8159 on a phone you get asked which line you want t...
2005 Sep 05
2
DTMF issue on IVR
...t and asks caller to dial four-digit extension. Caller has to dial slowly, otherwise, Asterisk cannot recognize the extension number. I look at the trace on Asterisk CLI and there are missing digit in the middle of string. ex, caller dials 3114, I can see 314 or 34 on CLI. I think the Asterisk barge-in response is vary slow, it usually takes half a second or so for the voice prompt to stop after the first key is hit. If a second key is hit when the prompt is still playing, this key will be missed and will not feed into the Asterisk IVR. However, Asterisk will be able to recognize all the k...
2004 Jul 12
4
call Intrude
Hi I have looked through the wiki and search the mailing list, but I cannot find a way to intrude on a call, can asterisk do this feature? if so how? Thanks for your help Robb
2006 Apr 10
6
Single Table Mapping
This is pretty simple, but I must be missing the obvious. I''ve got a table that''s similar to this: USERS: - id int - username varchar(64) - password varchar(64) - role_id int ROLES: - id int - description varchar(16) I''ve had no troubles doing has_many relationships at all. But I want to map the user.role directly to the role model automatically (which sounds
2003 Nov 05
6
recording calls
Hello, You can use ZapBarge as an extension in your dialplan to listen in on conversations going on in Zap channels(Zaptel device channels) As for recording you can use the Manager interface command StartMonitor to start recording of a Zap channel and StopMonitor to stop it. Zap channels are pretty much the only ones rig...