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Jerry

2014-Jul-19 19:11 UTC

Mailboxes not showing up in MS Outlook

Sat, 19 Jul 2014 15:03:03 -0400

I am not sure exactly where the problem is here. I am using a sieve script
that sorts various incoming messages into their own mailbox. MS Outlook does
not show those folders if they are not directly under INBOX.

EXAMPLE:

drwx------  31 vmail  vmail   1.0K 2014-07-19 14:46:55 EDT ./
drwx------   3 vmail  vmail   512B 2014-07-02 13:52:03 EDT ../
drwx------   5 vmail  vmail   512B 2014-07-10 08:33:03 EDT .Bass/
drwx------   5 vmail  vmail   512B 2014-07-16 07:33:18 EDT .Commissioners/
drwx------   5 vmail  vmail   512B 2014-07-08 13:41:19 EDT
.Commissioners.Cordrey/
drwx------   5 vmail  vmail   512B 2014-07-03 17:01:31 EDT .Dover/
drwx------   5 vmail  vmail   512B 2014-07-19 08:32:05 EDT .Drafts/
drwx------   5 vmail  vmail   512B 2014-07-18 19:07:15 EDT .Fitts/
drwx------   5 vmail  vmail   512B 2014-07-08 13:41:19 EDT .Gering/
drwx------   5 vmail  vmail   512B 2014-07-19 08:32:05 EDT .Green/
drwx------   5 vmail  vmail   512B 2014-07-18 18:59:06 EDT .Haywood/
drwx------   5 vmail  vmail   512B 2014-07-03 17:01:31 EDT .Hornik/
drwx------   5 vmail  vmail   512B 2014-07-19 14:45:29 EDT .INBOX.Deleted Items/
drwx------   5 vmail  vmail   512B 2014-07-18 08:58:21 EDT .INBOX.Drafts/
drwx------   5 vmail  vmail   512B 2014-07-18 08:58:13 EDT .INBOX.Junk E-mail/
drwx------   5 vmail  vmail   512B 2014-07-19 14:46:56 EDT .INBOX.PSNC/
drwx------   5 vmail  vmail   512B 2014-07-19 14:46:57 EDT .INBOX.SGWASA/
drwx------   5 vmail  vmail   512B 2014-07-18 08:58:13 EDT .INBOX.Sent Items/
drwx------   5 vmail  vmail   512B 2014-07-19 14:46:58 EDT .INBOX.UNRBA/
drwx------   5 vmail  vmail   512B 2014-07-18 07:40:05 EDT .Locklear/
drwx------   5 vmail  vmail   512B 2014-07-08 13:39:58 EDT .PlanningBoard/
drwx------   5 vmail  vmail   512B 2014-07-19 08:32:05 EDT .Queue/
drwx------   5 vmail  vmail   512B 2014-07-03 17:01:31 EDT .SawyerHomes/
drwx------   5 vmail  vmail   512B 2014-07-19 08:32:05 EDT .Sent/
drwx------   5 vmail  vmail   512B 2014-07-19 06:54:07 EDT .Trash/
drwx------   5 vmail  vmail   512B 2014-07-10 19:19:51 EDT .Vicki/
drwx------   5 vmail  vmail   512B 2014-07-18 15:31:06 EDT .Westall/
drwx------   2 vmail  vmail    23K 2014-07-19 14:44:42 EDT cur/
-rw-------   1 vmail  vmail    14B 2014-07-02 20:30:10 EDT dovecot-keywords
-rw-------   1 vmail  vmail    10K 2014-07-19 14:45:18 EDT dovecot-uidlist
-rw-------   1 vmail  vmail     8B 2014-07-18 08:58:13 EDT dovecot-uidvalidity
-r--r--r--   1 vmail  vmail     0B 2014-07-02 13:52:04 EDT
dovecot-uidvalidity.53b446e2
-rw-------   1 vmail  vmail   2.6K 2014-07-08 14:26:45 EDT dovecot.index
-rw-------   1 vmail  vmail    78K 2014-07-19 14:44:42 EDT dovecot.index.cache
-rw-------   1 vmail  vmail    21K 2014-07-19 14:45:18 EDT dovecot.index.log
-rw-------   1 vmail  vmail   1.8K 2014-07-19 14:46:55 EDT dovecot.mailbox.log
drwx------   2 vmail  vmail   512B 2014-07-02 14:15:43 EDT new/

In the above example, only the following are displayed:

.INBOX.Deleted Items/
.INBOX.Drafts/
.INBOX.Junk E-mail/
.INBOX.PSNC/
.INBOX.SGWASA/
.INBOX.Sent Items/
.INBOX.UNRBA/

Do I have a configuration problem?

dovecot -n

# 2.2.13: /usr/local/etc/dovecot/dovecot.conf
# OS: FreeBSD 10.0-RELEASE-p3 amd64  ufs
auth_mechanisms = plain login cram-md5 digest-md5
lda_mailbox_autocreate = yes
lda_mailbox_autosubscribe = yes
log_path = /var/log/dovecot
mail_location = maildir:/var/mail/vmail/%d/gerard
managesieve_notify_capability = mailto
managesieve_sieve_capability = fileinto reject envelope encoded-character
vacation subaddress comparator-i;ascii-numeric relational regex imap4flags copy
include variables body enotify environment mailbox date ihave duplicate
namespace inbox {
  inbox = yes
  location = 
  mailbox Drafts {
    special_use = \Drafts
  }
  mailbox Junk {
    special_use = \Junk
  }
  mailbox Sent {
    special_use = \Sent
  }
  mailbox "Sent Messages" {
    special_use = \Sent
  }
  mailbox Trash {
    special_use = \Trash
  }
  prefix = 
}
passdb {
  args = username_format=%u /usr/local/etc/dovecot/user/passwd
  driver = passwd-file
}
passdb {
  args = scheme=CRYPT username_format=%u /usr/local/etc/dovecot/user/passwd
  driver = passwd-file
}
passdb {
  driver = pam
}
passdb {
  args = scheme=CRYPT username_format=%u /usr/local/etc/dovecot/user/passwd
  driver = passwd-file
}
plugin {
  sieve_global_dir = /usr/local/etc/dovecot/sieve/
  sieve_global_path = /usr/local/etc/dovecot/sieve/default.sieve
}
postmaster_address = postmaster at seibercom.net
service auth {
  unix_listener /var/spool/postfix/private/auth {
    group = postfix
    mode = 0666
    user = postfix
  }
  unix_listener auth-userdb {
    group = vmail
    mode = 0666
    user = vmail
  }
}
service imap-login {
  inet_listener imap {
    port = 143
  }
  inet_listener imaps {
    port = 993
    ssl = yes
  }
}
service pop3-login {
  inet_listener pop3 {
    port = 110
  }
  inet_listener pop3s {
    port = 995
    ssl = yes
  }
}
ssl_cert = </etc/ssl/certs/dovecot.pem
ssl_key = </etc/ssl/private/dovecot.pem
userdb {
  args = username_format=%u /usr/local/etc/dovecot/user/passwd
  default_fields = uid=vmail gid=vmail
  driver = passwd-file
}
userdb {
  driver = passwd
}
userdb {
  args = username_format=%u /usr/local/etc/dovecot/user/passwd
  driver = passwd-file
}
protocol lda {
  mail_plugins = sieve sieve
}


-- 
Jerry

Alex JOST

2014-Jul-20 14:22 UTC

head link

Mailboxes not showing up in MS Outlook

Am 19.07.2014 21:11, schrieb Jerry:> Sat, 19 Jul 2014 15:03:03 -0400
>
> I am not sure exactly where the problem is here. I am using a sieve script
> that sorts various incoming messages into their own mailbox. MS Outlook
does
> not show those folders if they are not directly under INBOX.
>
> EXAMPLE:
>
> drwx------  31 vmail  vmail   1.0K 2014-07-19 14:46:55 EDT ./
> drwx------   3 vmail  vmail   512B 2014-07-02 13:52:03 EDT ../
> drwx------   5 vmail  vmail   512B 2014-07-10 08:33:03 EDT .Bass/
> drwx------   5 vmail  vmail   512B 2014-07-16 07:33:18 EDT .Commissioners/
> drwx------   5 vmail  vmail   512B 2014-07-08 13:41:19 EDT
.Commissioners.Cordrey/
> drwx------   5 vmail  vmail   512B 2014-07-03 17:01:31 EDT .Dover/
> drwx------   5 vmail  vmail   512B 2014-07-19 08:32:05 EDT .Drafts/
> drwx------   5 vmail  vmail   512B 2014-07-18 19:07:15 EDT .Fitts/
> drwx------   5 vmail  vmail   512B 2014-07-08 13:41:19 EDT .Gering/
> drwx------   5 vmail  vmail   512B 2014-07-19 08:32:05 EDT .Green/
> drwx------   5 vmail  vmail   512B 2014-07-18 18:59:06 EDT .Haywood/
> drwx------   5 vmail  vmail   512B 2014-07-03 17:01:31 EDT .Hornik/
> drwx------   5 vmail  vmail   512B 2014-07-19 14:45:29 EDT .INBOX.Deleted
Items/
> drwx------   5 vmail  vmail   512B 2014-07-18 08:58:21 EDT .INBOX.Drafts/
> drwx------   5 vmail  vmail   512B 2014-07-18 08:58:13 EDT .INBOX.Junk
E-mail/
> drwx------   5 vmail  vmail   512B 2014-07-19 14:46:56 EDT .INBOX.PSNC/
> drwx------   5 vmail  vmail   512B 2014-07-19 14:46:57 EDT .INBOX.SGWASA/
> drwx------   5 vmail  vmail   512B 2014-07-18 08:58:13 EDT .INBOX.Sent
Items/
> drwx------   5 vmail  vmail   512B 2014-07-19 14:46:58 EDT .INBOX.UNRBA/
> drwx------   5 vmail  vmail   512B 2014-07-18 07:40:05 EDT .Locklear/
> drwx------   5 vmail  vmail   512B 2014-07-08 13:39:58 EDT .PlanningBoard/
> drwx------   5 vmail  vmail   512B 2014-07-19 08:32:05 EDT .Queue/
> drwx------   5 vmail  vmail   512B 2014-07-03 17:01:31 EDT .SawyerHomes/
> drwx------   5 vmail  vmail   512B 2014-07-19 08:32:05 EDT .Sent/
> drwx------   5 vmail  vmail   512B 2014-07-19 06:54:07 EDT .Trash/
> drwx------   5 vmail  vmail   512B 2014-07-10 19:19:51 EDT .Vicki/
> drwx------   5 vmail  vmail   512B 2014-07-18 15:31:06 EDT .Westall/
> drwx------   2 vmail  vmail    23K 2014-07-19 14:44:42 EDT cur/
> -rw-------   1 vmail  vmail    14B 2014-07-02 20:30:10 EDT dovecot-keywords
> -rw-------   1 vmail  vmail    10K 2014-07-19 14:45:18 EDT dovecot-uidlist
> -rw-------   1 vmail  vmail     8B 2014-07-18 08:58:13 EDT
dovecot-uidvalidity
> -r--r--r--   1 vmail  vmail     0B 2014-07-02 13:52:04 EDT
dovecot-uidvalidity.53b446e2
> -rw-------   1 vmail  vmail   2.6K 2014-07-08 14:26:45 EDT dovecot.index
> -rw-------   1 vmail  vmail    78K 2014-07-19 14:44:42 EDT
dovecot.index.cache
> -rw-------   1 vmail  vmail    21K 2014-07-19 14:45:18 EDT
dovecot.index.log
> -rw-------   1 vmail  vmail   1.8K 2014-07-19 14:46:55 EDT
dovecot.mailbox.log
> drwx------   2 vmail  vmail   512B 2014-07-02 14:15:43 EDT new/
>
> In the above example, only the following are displayed:
>
> .INBOX.Deleted Items/
> .INBOX.Drafts/
> .INBOX.Junk E-mail/
> .INBOX.PSNC/
> .INBOX.SGWASA/
> .INBOX.Sent Items/
> .INBOX.UNRBA/
>
> Do I have a configuration problem?
>
> dovecot -n
>
> # 2.2.13: /usr/local/etc/dovecot/dovecot.conf
> # OS: FreeBSD 10.0-RELEASE-p3 amd64  ufs
> auth_mechanisms = plain login cram-md5 digest-md5
> lda_mailbox_autocreate = yes
> lda_mailbox_autosubscribe = yes
> log_path = /var/log/dovecot
> mail_location = maildir:/var/mail/vmail/%d/gerard
> managesieve_notify_capability = mailto
> managesieve_sieve_capability = fileinto reject envelope encoded-character
vacation subaddress comparator-i;ascii-numeric relational regex imap4flags copy
include variables body enotify environment mailbox date ihave duplicate
> namespace inbox {
>    inbox = yes
>    location >    mailbox Drafts {
>      special_use = \Drafts
>    }
>    mailbox Junk {
>      special_use = \Junk
>    }
>    mailbox Sent {
>      special_use = \Sent
>    }
>    mailbox "Sent Messages" {
>      special_use = \Sent
>    }
>    mailbox Trash {
>      special_use = \Trash
>    }
>    prefix > }
> passdb {
>    args = username_format=%u /usr/local/etc/dovecot/user/passwd
>    driver = passwd-file
> }
> passdb {
>    args = scheme=CRYPT username_format=%u
/usr/local/etc/dovecot/user/passwd
>    driver = passwd-file
> }
> passdb {
>    driver = pam
> }
> passdb {
>    args = scheme=CRYPT username_format=%u
/usr/local/etc/dovecot/user/passwd
>    driver = passwd-file
> }
> plugin {
>    sieve_global_dir = /usr/local/etc/dovecot/sieve/
>    sieve_global_path = /usr/local/etc/dovecot/sieve/default.sieve
> }
> postmaster_address = postmaster at seibercom.net
> service auth {
>    unix_listener /var/spool/postfix/private/auth {
>      group = postfix
>      mode = 0666
>      user = postfix
>    }
>    unix_listener auth-userdb {
>      group = vmail
>      mode = 0666
>      user = vmail
>    }
> }
> service imap-login {
>    inet_listener imap {
>      port = 143
>    }
>    inet_listener imaps {
>      port = 993
>      ssl = yes
>    }
> }
> service pop3-login {
>    inet_listener pop3 {
>      port = 110
>    }
>    inet_listener pop3s {
>      port = 995
>      ssl = yes
>    }
> }
> ssl_cert = </etc/ssl/certs/dovecot.pem
> ssl_key = </etc/ssl/private/dovecot.pem
> userdb {
>    args = username_format=%u /usr/local/etc/dovecot/user/passwd
>    default_fields = uid=vmail gid=vmail
>    driver = passwd-file
> }
> userdb {
>    driver = passwd
> }
> userdb {
>    args = username_format=%u /usr/local/etc/dovecot/user/passwd
>    driver = passwd-file
> }
> protocol lda {
>    mail_plugins = sieve sieve
> }
Have you tried to refresh the list of available IMAP folders?
http://office.microsoft.com/en-us/outlook-help/download-an-imap-folder-list-HP010080418.aspx#BM1

-- 
Alex JOST

Steffen Kaiser

2014-Jul-21 06:51 UTC

head link

Re: Mailboxes not showing up in MS Outlook

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On Sun, 20 Jul 2014, Alex JOST wrote:
> Am 19.07.2014 21:11, schrieb Jerry:
>> Sat, 19 Jul 2014 15:03:03 -0400
>> 
>> I am not sure exactly where the problem is here. I am using a sieve
script
>> that sorts various incoming messages into their own mailbox. MS Outlook
>> does
>> not show those folders if they are not directly under INBOX.
[cut]>> 
>> In the above example, only the following are displayed:
>> 
>> .INBOX.Deleted Items/
>> .INBOX.Drafts/
>> .INBOX.Junk E-mail/
>> .INBOX.PSNC/
>> .INBOX.SGWASA/
>> .INBOX.Sent Items/
>> .INBOX.UNRBA/
>> 
>> Do I have a configuration problem?
Test IMAP yourself:

telnet server 143
1 login user "password"
2 list "" *
3 lsub "" *
4 logout

The list command should display all your mailboxes. The lsub command 
displayes "subscribed" ones.

If list returns just the subset, you have an error on the Dovecot server. 
Then you should see errors in Dovecot's log.
> Have you tried to refresh the list of available IMAP folders?
>
http://office.microsoft.com/en-us/outlook-help/download-an-imap-folder-list-HP010080418.aspx#BM1
Other problems:

+ You have a fixed IMAP root folder setting in Outlook.
+ Outlook shows only subscribed folders. See lsub above. The mailboxes 
returned by lsub should match Outlook.

- -- 
Steffen Kaiser
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