asterisk users - Sep 2013 - Client saw something shiney -- Fonality HUD

An Elastix client saw a Fonality HUD demo and fell in love.

I'm not a fan of Fonality as a company, but what do you think of HUD?

1) Does it bring real value?

2) Do I have alternatives?

-- 
Thanks in advance,
-------------------------------------------------------------------------
Steve Edwards       sedwards at sedwards.com      Voice: +1-760-468-3867 PST
Newline                                              Fax: +1-760-731-3000