Nut upsuser - Oct 2011 - APC Smart-UPS 1000 USB not compatible?

Hi all, just installed the nut package from apt on Ubuntu. Here's what I
got.

Network UPS Tools - UPS driver controller 2.4.3
Network UPS Tools - Generic HID driver 0.34 (2.4.3)
USB communication driver 0.31
This APC device (051d:0003) is not (or perhaps not yet) supported
by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
this does not fix the problem, try running the driver with the
'-x productid=0003' option. Please report your results to the NUT
user's
mailing list <nut-upsuser at lists.alioth.debian.org<mailto:nut-upsuser at
lists.alioth.debian.org>>.

No matching HID UPS found
Driver failed to start (exit status=1)

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Hi Christopher,

2011/10/31 Christopher Newcombe <cnewcombe at holy-comforter.org>
>  Hi all, just installed the nut package from apt on Ubuntu. Here's what
I
> got.
>
>  Network UPS Tools - UPS driver controller 2.4.3
> Network UPS Tools - Generic HID driver 0.34 (2.4.3)
> USB communication driver 0.31
> This APC device (051d:0003) is not (or perhaps not yet) supported
> by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
> this does not fix the problem, try running the driver with the
> '-x productid=0003' option. Please report your results to the NUT
user's
> mailing list <nut-upsuser at lists.alioth.debian.org>.
>
>  No matching HID UPS found
> Driver failed to start (exit status=1)
>
APC 5G support was added to NUT 2.6.0.
you seem to be running Maverick, as per your NUT version.
so you will have to try Natty packages, which are 2.6.0:
http://packages.ubuntu.com/natty/nut

cheers,
Arnaud
-- 
Linux / Unix Expert R&D - Eaton - http://powerquality.eaton.com
Network UPS Tools (NUT) Project Leader - http://www.networkupstools.org/
Debian Developer - http://www.debian.org
Free Software Developer - http://arnaud.quette.free.fr/
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On Oct 31, 2011, at 4:14 PM, Christopher Newcombe wrote:
> Network UPS Tools - UPS driver controller 2.4.3
> Network UPS Tools - Generic HID driver 0.34 (2.4.3)
> USB communication driver 0.31
> This APC device (051d:0003) is not (or perhaps not yet) supported
> by usbhid-ups. Please make sure you have an up-to-date version of  
> NUT. If
> this does not fix the problem, try running the driver with the
> '-x productid=0003' option.
Did you try the productid option? If you are starting the driver via  
the Ubuntu package scripts, you can add "productid=0003" to your /etc/
nut/ups.conf file. I think you will also need to add "pollonly" as
well.

Also note that 2.4.3 is several versions behind the latest NUT release  
(2.6.2). You might want to request a backport to your distribution:

https://help.ubuntu.com/community/ 
UbuntuBackports#How_to_request_new_packages