asterisk users - May 2011 - Why is PQMSTATUS empty?

Hey all!

I'm trying to do a bit of logic here so that a user only has to dial one
code to pause/unpause in a queue (e.g. *0 will (un)pause depending on the
users's state). My logic looks fine to me but every time ${PQMSTATUS} shows
up empty.

Here's the extensions.conf part....

exten => *0,1,NoOp(${PQMSTATUS})
exten => *0,n,Macro(user-callerid,SKIPTTL,)
exten =>
*0,n,Set(CALLBACKNUM=${IF($[${LEN(${AMPUSER})}=0]?${CALLERID(number)}:${AMPUSER})})
exten => *0,n,GotoIf($["${PQMSTATUS}" =
"PAUSED"]?unpause,1:pause,1)

; Pause ourselves in one or more queues
exten => pause,1,NoOp()
exten => pause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-queue/n)
exten => pause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-internal/n)
exten =>
pause,n,GoSub(changePauseStatus,start,1(PQMSTATUS,PAUSED,unavailable))
exten => pause,n,Hangup()

; Unpause ourselves from one or more queues
exten => unpause,1,NoOp()
exten => unpause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-queue/n)
exten => unpause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-internal/n)

;   that queue, otherwise, we'll unpause in

;   in all queues
exten =>
unpause,n,GoSub(changePauseStatus,start,1(UPQMSTATUS,UNPAUSED,available))
; use the changePauseStatus subroutine and

;   pass the values for: variable to check,

;   value to check for, and file to play
exten => unpause,n,Hangup()

; ### Subroutine we use to check pausing and unpausing status ###
[changePauseStatus]
; ARG1:  variable name to check, such as PQMSTATUS and UPQMSTATUS
(PauseQueueMemberStatus / UnpauseQueueMemberStatus)
; ARG2:  value to check for, such as PAUSED or UNPAUSED
; ARG3:  file to play back if our variable value matched the value to check
for
;
exten => start,1,NoOp()
exten => start,n,Playback(silence/1)
; Please note that ${ARG1} is wrapped in ${  } in order to expand the value
of ${ARG1} into
;   the variable we want to retrieve the value from, i.e. ${${ARG1}} turns
into ${PQMSTATUS}
exten => start,n,Playback(${IF($["${${ARG1}}"
"${ARG2}"]?${ARG3}:not-yet-connected)})
;exten => start,n,GotoIf($[${ISNULL(${xtn})}]?end)       ; if ${xtn} is
null, then just Return()
exten => start,n,Playback(in-the-queue)                 ;   if not null,
then playback "in the queue"
;exten => start,n,SayNumber(${xtn})                      ;   and the queue
number that we (un)paused from
exten => start,n(end),Return()                          ; return from were
we came


v/r,
Me
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PQMSTATUS is set only after you run the application PauseQueueMember(). 

Thanks,
--Warren Selby, dCAP

On May 5, 2011, at 2:11 PM, Louis Carreiro <carreirolt at gmail.com>
wrote:
> Hey all!
> 
> I'm trying to do a bit of logic here so that a user only has to dial
one code to pause/unpause in a queue (e.g. *0 will (un)pause depending on the
users's state). My logic looks fine to me but every time ${PQMSTATUS} shows
up empty.
> 
> Here's the extensions.conf part....
> 
> exten => *0,1,NoOp(${PQMSTATUS})
> exten => *0,n,Macro(user-callerid,SKIPTTL,)
> exten =>
*0,n,Set(CALLBACKNUM=${IF($[${LEN(${AMPUSER})}=0]?${CALLERID(number)}:${AMPUSER})})
> exten => *0,n,GotoIf($["${PQMSTATUS}" =
"PAUSED"]?unpause,1:pause,1)
> 
> ; Pause ourselves in one or more queues
> exten => pause,1,NoOp()
> exten => pause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-queue/n)
> exten => pause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-internal/n)
> exten =>
pause,n,GoSub(changePauseStatus,start,1(PQMSTATUS,PAUSED,unavailable))
> exten => pause,n,Hangup()
> 
> ; Unpause ourselves from one or more queues
> exten => unpause,1,NoOp()
> exten => unpause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-queue/n)
> exten =>
unpause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-internal/n)
>                                                                            
;   that queue, otherwise, we'll unpause in
>                                                                            
;   in all queues
> exten =>
unpause,n,GoSub(changePauseStatus,start,1(UPQMSTATUS,UNPAUSED,available))       
; use the changePauseStatus subroutine and
>                                                                            
;   pass the values for: variable to check,
>                                                                            
;   value to check for, and file to play
> exten => unpause,n,Hangup()
> 
> ; ### Subroutine we use to check pausing and unpausing status ###
> [changePauseStatus]
> ; ARG1:  variable name to check, such as PQMSTATUS and UPQMSTATUS
(PauseQueueMemberStatus / UnpauseQueueMemberStatus)
> ; ARG2:  value to check for, such as PAUSED or UNPAUSED
> ; ARG3:  file to play back if our variable value matched the value to check
for
> ;
> exten => start,1,NoOp()
> exten => start,n,Playback(silence/1)
> ; Please note that ${ARG1} is wrapped in ${  } in order to expand the value
of ${ARG1} into
> ;   the variable we want to retrieve the value from, i.e. ${${ARG1}} turns
into ${PQMSTATUS}
> exten => start,n,Playback(${IF($["${${ARG1}}" =
"${ARG2}"]?${ARG3}:not-yet-connected)})
> ;exten => start,n,GotoIf($[${ISNULL(${xtn})}]?end)       ; if ${xtn} is
null, then just Return()
> exten => start,n,Playback(in-the-queue)                 ;   if not null,
then playback "in the queue"
> ;exten => start,n,SayNumber(${xtn})                      ;   and the
queue number that we (un)paused from
> exten => start,n(end),Return()                          ; return from
were we came
> 
> 
> v/r,
> Me
> 
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