similar to: Why is PQMSTATUS empty?

Hello Guys, I'm somewhat of a newbie and am desperately seeking for some help... I've managed to get asterisk up and running on my server, and signed up with a broadvoice account... I'm having no problem dialing and communicating between extensions, but whenever anyone tries to call my broadvoice account, they are greeted by no ring or anything, but rather simply a direct to

I am running r79979 of Asterisk Trunk, and I am having problems trying to use app_queue.so. I want to use the extension 510 to be a line where users can call technical support. Extensions 511 and 512 are used by the operators to dynamically make themselves a Queue Member or not. So, operators call 511, and they should get added to the Queue as a Queue member. When users call 510 then, it

I have some cases when I want to pause a queue member and automatically unpause the queue member after a specified time. Right now I am doing it by a AMI script, but was thinking if it is possible to add a parameter to PauseQueueMember like, PauseQueueMember([queuename],interface[,options[,reason[,time]]]) where time will be how long (in seconds) the interface will be paused. before brought back.

Copying to asterisk-users, as it's of use there too. I copied this code years ago from the net, it may have been modified since... This however is only used by managers, as it allows the manager to log a user in and out. For agent logged in/out status: where 8501 is the queue number and 8512 is the agent's extension, and SIP0001 is the agent's device. in extensions.conf

Has anyone observed a problem where using Local channels with AddQueueMember results in missing TRANSFER events? Right now I'm using straight SIP channels when I call AddQueueMember(). I'm contemplating moving to Local channels because the non-state-based wrapuptime blows when you have a channel in multiple queues (they can hang up and get a call immediately so long as it's from a

I want to add to my dialplan the ability to spy on an arbitrary extension whether a call originates at it or is terminated at it. Scenario 1: Given an extension, say 2001, a call comes in on a zap channel and is Dial()ed to the phone that's at extension 2001, I want to be able to pick up a phone and dial (say) *142001 and spy on that call. Scenario 2: Extension 2001 makes a call to, say a

Hello, I'm trying to figure out how to do something that I hope is pretty easy. I have a remote phone system (Definity ProLogix) connected to my Asterisk system via a T1 cable (all onsite). I'd like to get some of these users on a queue hosted on the Asterisk. I've got it setup so that it seems to work OK (calls flow normally), but I'd like the users to be able to dial one

Paul wrote > >;Pause/unpause Queue >exten => 424,1,PauseQueueMember(|SIP/${CALLERID(num)}) >exten => 424,2,Playback(unavailable) >exten => 424,3,Hangup >exten => 425,1,UnPauseQueueMember(|SIP/${CALLERID(num)}) >exten => 425,2,Playback(available) >exten => 425,3,Hangup > Following your suggestion and a number of postings and articles I have

Hi! I have a question about agents in asterisk. In first place, agent login to asterisk (from the telephone) The question is: Can an agent take a break (using a function *(some number)) from the phone? Thanks to all Regards -- Ing Francisco Roqu? 3Tech SRL Plaza Paso N?92, EP B Buenos Aires, Argentina. www.3tech.com.ar

Hello, Does anyone know the developer(s) of the app_queue.so application? I'm looking for the PauseQueueMember and UnpauseQueueMember features of this application for the open source version that only seem to be available on the business edition of Asterisk. Thank You, Timothy Karl tkarl@imminc.com

Hi guys! We have a call centre that has been moved across from an old Ericsson MD110 PABX to an Asterisk server with those in the call centre using X-Lite as their softphone. I'm trying to get Agent presence configured so that X-Lite gives the operators a visual indicator of their status - logged on, off and on "pause". I'm using chan_agent for the agents, so agents are

One of my friends is facing this problems and I could not find any solution to that. Hence this post. In her Asterisk PBX, she has programmed about 10 agents, and strategy is rrmemory. Everything works fine. When an agent has received an ACD call, another call is not presented to him as long as he is on the ACD call. However when an agent has made an outgoing call, he is still presented another

How many times do you ask for help here before getting a respone? Every single thing I do No matter what I get busy extensions. I am willing to pay someone to help here. Anybody got a clue? -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050802/d0d1326c/attachment.htm

Hi, If an agent doesn't take a call.. is there some way I can PAUSE them instead of logging them out?

Hi, I wanted to use the same extensions for Pausing and UnPausing queue members. Is that a variable that is set up with the agent status (on call, available, not logged, paused) so that I could use it to make some logic in this extension? exten => 111,1,Set(AGENTEPARADESLOGAR=${$[AGENTBYCALLERID_${CALLERIDNUM}]}) exten => 111,2,PauseQueueMember(|Agent/${AGENTEPARADESLOGAR}) exten =>

I have a group of agents logged in to a queue that is set for ringall. The agents are set to auto logoff if they don't answer in 15 seconds incase they step away without logging out. That works fine, however, if they are on a call and a new call comes in, they are getting logged out too. The phones are ATA's connected via SIP. One thought is that the phones may be allowing a second

Does anyone have an example of hoe to use these two commands? I have read he documentation, and I am still unclear on where this command goes, as part of extensions.conf or where? If someone could post a working example it would be most helpful. Regards to all, Joe

Hi All, I need one information How much effort is required to port the the rSync utility to any of the RTOS available? (how much is the linux dependent code in the implementattion?) regards Thanks in Advance Biju -- Biju Perumal HCL Technologies Ltd. Voice +91-44-3728366 (Xtn-1134) http://san.hcltech.com

Hey Guys! We had migrate asterisk 1.2 to 1.8 now big issue is queue system. Before we had 3 queues and we were using AgentCallbackLogin but now its quite difficult to use AddQueueMember. Is there any easy way to logged into multiple queue using AddQueueMember ? and restrict agent for specific queue ? -S -------------- next part -------------- An HTML attachment was scrubbed...

(Many thanks to David Barron & Jonathan Baron for pointing me to 'recode' in the 'car' package). I think I've been told this before, but how do I search for a function/keyword in libraries I don't yet have installed? (ie. on the CRAN site I tried the search engines with "recode" etc., but didn't pick up the car package this way) Stuart Dr Stuart Leask