asterisk users - Sep 2009 - "Channels got stuck in asterisk 1.4.18.1"

Hi All,

Today I faced a problem with channels getting stuck. We use asterisk
1.4.18.1, and there were 2 extensions (channels) that got stuck. When I try
to do "soft hangup <channel>", it says "Requested for soft
hangup" for that
channel, but if we go and check once again those channels are still stuck.
Also even after asterisk restart it did'nt go, finally we had to kill the
asterisk process and then start asterisk to come back to normal.....

I wanted to know did any one faced such a problem? Is there any way of
getting to know if the channel gets stuck (since in our senario we came to
know since the person at the extension(channel) that got stuck was not able
to receive calls) or is there a way to eradicate the channel getting stuck?

Thank you very much.

Regards
Sandesh
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das sandesh wrote:
> Hi All,
> 
> Today I faced a problem with channels getting stuck. We use asterisk 
> 1.4.18.1, and there were 2 extensions (channels) that got stuck. When I 
> try to do "soft hangup <channel>", it says "Requested
for soft hangup"
> for that channel, but if we go and check once again those channels are 
> still stuck. Also even after asterisk restart it did'nt go, finally we 
> had to kill the asterisk process and then start asterisk to come back to 
> normal.....
> 
> I wanted to know did any one faced such a problem? Is there any way of 
> getting to know if the channel gets stuck (since in our senario we came 
> to know since the person at the extension(channel) that got stuck was 
> not able to receive calls) or is there a way to eradicate the channel 
> getting stuck?
> 
> Thank you very much.
> 
> Regards
> Sandesh
Upgrade to a recent version of Asterisk.  1.4.26.2 is the latest 1.4 
release.  Not much chance you're going to get help when you're using 
something as 1.4.18.1.