asterisk users - Feb 2010 - asterisk sudden restart - 1.4.18.1

Hi,

Asterisk got stopped this morning after 20 minutes and phones went to 'No
Service' and then got started automatically after 20 min, as I could see in
the full log that asterisk got started at so and so time:
[Feb 10 08:29:31] VERBOSE[31013] logger.c: Asterisk Event Logger Started
/var/log/asterisk/event_log
[Feb 10 08:29:31] VERBOSE[31013] logger.c: Asterisk Dynamic Loader Starting:

But I am trying to find why did it stopped (and there was no record of
asterisk stopped?) and then get restarted.....In the log I could also see :

[Feb 10 08:02:05] VERBOSE[7027] logger.c:     -- Incoming call: Got SIP
response 500 "CSeq Number Out of order" back from 192.168.10.16
[Feb 10 08:02:05] VERBOSE[7027] logger.c:     -- Incoming call: Got SIP
response 500 "CSeq Number Out of order" back from 192.168.10.16
[Feb 10 08:02:05] VERBOSE[7027] logger.c:     -- Incoming call: Got SIP
response 500 "CSeq Number Out of order" back from 192.168.10.16
[Feb 10 08:02:08] VERBOSE[7004] logger.c:     -- Remote UNIX connection
[Feb 10 08:02:08] VERBOSE[28272] logger.c:     -- Remote UNIX connection
disconnected

During this period (from 8:02 till 8:29) all the phones went to 'No
Service'....I checked all the logs and could not find any reason why it was
down or any log that shows asterisk was down at that point......any ideas
are appreciated...

Asterisk version: 1.4.18.1

Thanks so much
Regards
Sandesh
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das sandesh wrote:
> Hi,
> 
> Asterisk got stopped this morning after 20 minutes and phones went to 
> 'No Service' and then got started automatically after 20 min, as I
could
> see in the full log that asterisk got started at so and so time:
> [Feb 10 08:29:31] VERBOSE[31013] logger.c: Asterisk Event Logger Started 
> /var/log/asterisk/event_log
> [Feb 10 08:29:31] VERBOSE[31013] logger.c: Asterisk Dynamic Loader
Starting:
> 
> But I am trying to find why did it stopped (and there was no record of 
> asterisk stopped?) and then get restarted.....In the log I could also see :
> 
> [Feb 10 08:02:05] VERBOSE[7027] logger.c:     -- Incoming call: Got SIP 
> response 500 "CSeq Number Out of order" back from 192.168.10.16
> [Feb 10 08:02:05] VERBOSE[7027] logger.c:     -- Incoming call: Got SIP 
> response 500 "CSeq Number Out of order" back from 192.168.10.16
> [Feb 10 08:02:05] VERBOSE[7027] logger.c:     -- Incoming call: Got SIP 
> response 500 "CSeq Number Out of order" back from 192.168.10.16
> [Feb 10 08:02:08] VERBOSE[7004] logger.c:     -- Remote UNIX connection
> [Feb 10 08:02:08] VERBOSE[28272] logger.c:     -- Remote UNIX connection 
> disconnected
> 
> During this period (from 8:02 till 8:29) all the phones went to 'No 
> Service'....I checked all the logs and could not find any reason why it
> was down or any log that shows asterisk was down at that point......any 
> ideas are appreciated...
Check /tmp/ as there may be a core.##### file there which you could generate a 
backtrace from to determine the issue (if you're able to understand what is 
outputs :))

At the least, if such a core file exists, then you could line it up with the 
time to see if that was indeed the case. If there is a core file, it means 
something caused Asterisk to crash.
> Asterisk version: 1.4.18.1
This version is quite old, and if the issue was a crash that brought the system 
down momentarily, it is possible this issue may already be resolved.

Leif!