James Lamanna
2009-Jun-04 18:08 UTC
[asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered
Hi, I have a serious problem with Asterisk 1.4.18. Every so often, usually after Asterisk has been running for a few days consistently, phones start dropping registrations. However, when this happens, doing a "sip show peer" on those extensions shows them as "OK". Therefore, I have no way to tell this problem is happening until customers start calling. The only way to fix it is to completely restart Asterisk. Has anyone experienced this? This is a serious problem. I've poured over the logs while and after this happens and there is nothing in the logs that would suggest there is a problem. This is a production server, so I can't just "upgrade Asterisk to the latest 1.4 version". Thanks. -- James
Danny Nicholas
2009-Jun-04 18:42 UTC
[asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered
Not a real solution, but why don't you just set up a cron job to issue asterisk -rx "restart when convenient" once a day? This will restart asterisk on the first zero load opportunity. -----Original Message----- From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of James Lamanna Sent: Thursday, June 04, 2009 1:09 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Phones dropping registration,but asterisk thinks phones are still registered Hi, I have a serious problem with Asterisk 1.4.18. Every so often, usually after Asterisk has been running for a few days consistently, phones start dropping registrations. However, when this happens, doing a "sip show peer" on those extensions shows them as "OK". Therefore, I have no way to tell this problem is happening until customers start calling. The only way to fix it is to completely restart Asterisk. Has anyone experienced this? This is a serious problem. I've poured over the logs while and after this happens and there is nothing in the logs that would suggest there is a problem. This is a production server, so I can't just "upgrade Asterisk to the latest 1.4 version". Thanks. -- James _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Philipp von Klitzing
2009-Jun-04 18:51 UTC
[asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered
Hi!> I have a serious problem with Asterisk 1.4.18. > Every so often, usually after Asterisk has been running for a few days > consistently, phones start dropping registrations. However, when this > happens, doing a "sip show peer" on those extensions shows them as > "OK".Please check if this is related (maybe, maybe not): "SIP stops working with multiple REGISTER statements in sip.conf" "Registration fails if multiple peers are specified in sip.conf" https://issues.asterisk.org/view.php?id=15139 Philipp
Darrick Hartman
2009-Jun-04 18:51 UTC
[asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered
There were some serious issues with some of the earlier 1.4.x Asterisk releases. You say it's a production server and can't upgrade because of that. That is the one reason why you should upgrade. There are security risks with certain versions and some serious bugs that were fixed. While I can't say that the problem with "go away" with an upgrade, you'll get better support if you are running a more recent version. On 06/04/2009 01:08 PM, James Lamanna wrote:> Hi, > I have a serious problem with Asterisk 1.4.18. > Every so often, usually after Asterisk has been running for a few days > consistently, phones start dropping registrations. > However, when this happens, doing a "sip show peer" on those > extensions shows them as "OK". > Therefore, I have no way to tell this problem is happening until > customers start calling. > The only way to fix it is to completely restart Asterisk. > > Has anyone experienced this? This is a serious problem. > I've poured over the logs while and after this happens and there is > nothing in the logs that would suggest there is a problem. > > This is a production server, so I can't just "upgrade Asterisk to the > latest 1.4 version".
Olivier
2009-Jun-05 06:21 UTC
[asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered
How many phones are concerned ? -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090605/1e09aee0/attachment.htm
James Lamanna
2009-Jun-05 14:32 UTC
[asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered
Oliver wrote:> How many phones are concerned ?The box currently has about 380 active phone registrations. Thanks. Please CC me directly as well because I'm on digest mode. -- James
James Lamanna
2009-Jun-29 20:23 UTC
[asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered
On Thu, Jun 4, 2009 at 11:08 AM, James Lamanna<jlamanna at gmail.com> wrote:> Hi, > I have a serious problem with Asterisk 1.4.18. > Every so often, usually after Asterisk has been running for a few days > consistently, phones start dropping registrations. > However, when this happens, doing a "sip show peer" on those > extensions shows them as "OK". > Therefore, I have no way to tell this problem is happening until > customers start calling. > The only way to fix it is to completely restart Asterisk. > > Has anyone experienced this? This is a serious problem. > I've poured over the logs while and after this happens and there is > nothing in the logs that would suggest there is a problem. > > This is a production server, so I can't just "upgrade Asterisk to the > latest 1.4 version".I know people have suggested upgrading the server, but I'm not in a position to do that right now. However, I believe there is a symptom. When I do a sip show peer on an affected phone, the expire time is NEGATIVE. I think this might be contributing to the problem, and why Asterisk thinks the phone is still registered. Thanks. -- James