Karl Fife
2008-Oct-24 01:31 UTC
[asterisk-users] Emerging dilema? DID forwarding meets SMS
We have a number of DID's that do the standard VoIP tricks: ringing multiple locations, findme-followme etc. What is happening more and more is that customers call those DID numbers, and draw the reasonable conclusion that they are calling mobile numbers because they literally can HEAR that the called party is on a mobile. Consequently many of those customers draw the conclusion that they can safely send SMS's to those DID numbers. Naturally the SMS messages disappear into the ether. It occurrs to me that relaying SMS messages following dialplan logic may become an increasingly common objective. I say the SMS messages 'naturally' disappear but maybe I'm just ignorant to this topic because it has not been important to us in the past. Currently we routinely SEND SMS's from Asterisk triggered by other dialplan events. So far we've never needed to RELAY from one DID to another. Are terrestrial carriers even presented with SMS messages? Is anyone using Asterisk to relay SMS messages? -Karl
Gordon Henderson
2008-Oct-24 10:45 UTC
[asterisk-users] Emerging dilema? DID forwarding meets SMS
On Thu, 23 Oct 2008, Karl Fife wrote:> We have a number of DID's that do the standard VoIP tricks: ringing > multiple locations, findme-followme etc. What is happening more and > more is that customers call those DID numbers, and draw the reasonable > conclusion that they are calling mobile numbers because they literally > can HEAR that the called party is on a mobile. Consequently many of > those customers draw the conclusion that they can safely send SMS's to > those DID numbers. Naturally the SMS messages disappear into the ether. > It occurrs to me that relaying SMS messages following dialplan logic may > become an increasingly common objective. > > I say the SMS messages 'naturally' disappear but maybe I'm just ignorant > to this topic because it has not been important to us in the past.Er, they don't dissapear for me. I send a TXT to a landline, the phone rings and there is a text to speech robot which reads it out to you, or, you can register to not have that happen, and then it sends it to a device which decodes the tones and puts it on the phone display. (And by a similar method you can send TXTs from a landline phone that has the right facilities) If you don't answer, it tries a few more times, or you can call the number and it'll speak it back to you. Don't you have that facility? Maybe it depends on country and telco.> Currently we routinely SEND SMS's from Asterisk triggered by other > dialplan events. So far we've never needed to RELAY from one DID to > another. Are terrestrial carriers even presented with SMS messages? Is > anyone using Asterisk to relay SMS messages?The possibilities probably depend on the country you're in.. Gordon