Hi, One of my users is in trouble with his polycom phone hooked to an asterisk server. The phone works fine for a few days, and then disappears from the registered sip peers in asterisk. The user is able to place outbound phone calls, but can't receive incoming calls until the network plug is unplugged/plugged. Working line XXYYZZAA24/XXYYZZAA24 10.50.5.186 D A 5060 OK (12 ms) Non working line (sip show peers) XXYYZZAA24/XXYYZZAA24 (Unspecified) D A 5060 OK (12 ms) Do you guys have any clue about this issue ? Thanks Laurent
In the logs, does that phone try to re-register itself, or does it just give up? If its not trying to re-register, you might want to look at the "Expires", "Register" and Retry settings in the phone. Rob Laurent CARON wrote:> Hi, > > One of my users is in trouble with his polycom phone hooked to an > asterisk server. > > The phone works fine for a few days, and then disappears from the > registered sip peers in asterisk. > > The user is able to place outbound phone calls, but can't receive > incoming calls until the network plug is unplugged/plugged. > > > Working line > XXYYZZAA24/XXYYZZAA24 10.50.5.186 D A 5060 OK (12 ms) > > Non working line (sip show peers) > XXYYZZAA24/XXYYZZAA24 (Unspecified) D A 5060 OK (12 ms) > > Do you guys have any clue about this issue ? > > Thanks > > Laurent > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
Rob Schall wrote:> In the logs, does that phone try to re-register itself, or does it just > give up? > > If its not trying to re-register, you might want to look at the > "Expires", "Register" and Retry settings in the phone. >Here is the config snippet: <server voIpProt.server.1.address="" voIpProt.server.1.port="5060" voIpProt.server.1.transport="DNSnaptr" voIpProt.server.1.expires="" voIpProt.server.1.expires.overlap="" voIpProt.server.1.register="1" voIpProt.server.1.retryTimeOut="0" voIpProt.server.1.retryMaxCount="0" voIpProt.server.1.expires.lineSeize="30" voIpProt.server.1.lcs="" voIpProt.server.2.transport="DNSnaptr" voIpProt.server.dhcp.available="" voIpProt.server.dhcp.option="" voIpProt.server.dhcp.type=""/> Thanks Laurent
Rob Schall wrote:> In the logs, does that phone try to re-register itself, or does it just > give up?The phone is giving up. Jun 7 14:29:36 NOTICE[22015] chan_sip.c: Auto-congesting SIP/XXYYZZAA24-08553940 Laurent