similar to: Polycom phone registration problem

Hi all - This isn't really directly Asterisk related, but has anyone successfully set up a Polycom phone to register two lines on two different Asterisk boxes? I can get the first line to register, but the second one does not. I can still place calls from that second line, which indicates to me the server, user, and secret are correct. I'm running the newest 2.6 series firmware with the

hi there I'm setting up asterisk@home and I'm using Polycom IP 500 phones. When I call a number that has a digital receptionist (i.e. "dial 1 or such and such, dial 2 for this and that...") the Polycom doesn't seem to send the extra digits. When I try it with X-Lite things appear to work fine, so I think the problem is with the Polycom configuration. Here's some

I'm stumped on this one and any help would be greatly appreciated. I'm just trying to get my Polycom 601 to have multiple extensions on it. For example, on line 1 I want extension 21, on line 2 I want extension 22, and on line 3 I want extension 23. Ideally I'd actually have each extension appear on 2 lines and therefore filling up all 6. I should be able to do that with the

I'm evaluating using Polycom phones for our call center and I've set up my first phone (a SoundPoint 560) to give it a try. The phone is working and can successfully place and receive calls. But every minute, there's an error in the log file: chan_sip.c: Registration from '<sip:6193644850 at jtsd05>' failed for '192.168.200.99' - Username/auth name

I set up hints and presence monitoring on some Polycom phones connected to an asterisk server with the expectation that the phones that are "watching" other extensions would be notified when the other extension sis ringing, in addition to the other statuses (on the phone, statuses set by the user on the phone, not registered, etc). I can see when the line is in use, and when it is

Hi All, Can someone please advise me about configuring my Polycom IP600? I have an account with a SIP based IP Centrex provider. The basic SIP info and line 1 config points to them. That's working fine. I'd like to register line 2 with my own asterisk server. I've tried putting the basic registration info in the line 2 configs...but the phone never registers. Not certain how to

I'm trying to figure out how to allow an extension to register more than once. For instance, I have all of these 4 line IP phones that I use with Asterisk and I would like to have a persons extension (say 101) ring at all four lines so that if the person is on the phone they can take another call, but it appears as though if you try to register the same extension more than once then the most

For the last few months we have intermittently been experiencing some very strange registration problems with certain polycom phones. Here is some background information: I have about 150 Polycom Soundpoint IP 600s, 601s, and 650s spread between 8 servers at different locations. Each phone is on the same network (and subnet) as the server it connects to. There is no NAT or anything else strange

Hi, I've been meaning to fix my non-working paging feature here for a while, and I've just spent the last 5 hours looking at many, many web pages that all say the same thing. I am using Asterisk 1.6.2.18 and Polycom phones, both older (501 with "latest" legacy 3.1.7 firmware) and newer (335 and 650 with latest 3.3.1f). I have changed the correct values in sip.cfg like

Hey all, I'll give my reseller a call for support in the morning, but I usually have better/faster luck on the list. I've got a SoundPoint IP500 that I upgraded to BootROM 2.6.2 and SIP image 1.5.2 on someone elses advice, I forgot to change out the old config for the new when I loaded the image up (I guess the config changed a bunch between 1.5.2 and 1.3.1) I was prompted with an error

I was hoping that someone may be able to shed some light on some issues I'm having on trying to get an Asterisk test server up and running. At the moment I have the basics, two Polycom hard phones (301 & 601 with expansion unit (which oddly will not power up)) that can call each other, log into voicemail (one touch) and have custom directories & buddy lists. Unfortunately some of the

I have provisioned a bunch of Polycom 301 phones to get the config files from my ftp server. Out of the 4 phones 2 get the config file however the other 2 cannot contact the boot server. I have reboot the phones a number of times remotely (the client is 400 km away) through vnc and logging onto the web config internally. No matter what I change on the web config page it is not saved. I feel I

We are having an issue that I have been unable to figure out how to resolve. I think its related to the Polycom Phones and not the Asterisk configuration, but I'm not positive. We have several Polycom 500/501/601's on both a LAN and at employee homes. The problem we are having is if our internet connection goes down the Local LAN phones loose their connection to the Asterisk Server.

Hi all, My company has pretty much standardized on Polycom phones and I am in the beginning phase of writing a GUI for administering/managing polycom provisioning at multiple sites which we intend to release as OS. I've started studying the docs and I'm having trouble understanding the following xml attribute: voIpProt.SIP.requestValidation.x.request.y.event I understand what it

Hi, I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer simply stopped functioning. I can downgrade and make it work, upgrading kills it again. There obviously is a difference in how the newer firmware is treating this auto answer sip header. Can anybody tell me if they have Polycom firmware 4.x.x working with auto-answer/paging? Just so I know it's worth my time

Hello all, I have a system running AsteriskNOW with asterisk asterisk-1.8.8.1-1_centos5 from AsteriskNOW repository. I just changed our Polycom 335 sip.conf so that blindpreferred=1 (all transfers default as blind transfers). If a customer calls in & we answer & transfer, everything works fine. But if we call out to a customer & then transfer to another internal extension, that

In ipmid.cfg I have: <G3INTERCOM se.rt.10.name="G3INTERCOM" se.rt.4.type="ring-answer" se.rt.4.timeout="1000" se.rt.10.ringer="7"/> In sip.cfg I have: <alertInfo voIpProt.SIP.alertInfo.1.value="G3INTERCOM" voIpProt.SIP.alertInfo.1.class="10"/> I set up a test extension: exten =>

Hi, My phones stopped auto-answering when being paged, since I moved on to Polycom firmware 3.3.0 (3.3.1 is the same, I tried). That is with Asterisk 1.6.2.16. I looked at the wiki but nothing I try there works, even if I cut and paste the same setup. Any one has any idea of what I should change from my old 3.2.3 setup? My older phone (501) still using 3.1.6 still auto-answer

Hi Andrew - > I have a need to be able to identify incoming calls based on some factor > (could be time of day, caller ID, dialed number, it doesn't matter.) -- > Assuming Asterisk can differentiate between the calls I want, how do I inform > the IP501? There are "only" three line appearances -- I can't simply just > ring a different appearance since there

Hi, I'm having trouble setting the ringtone on my Polycom 501. The relevant entry in extensions.conf is: exten => 801,hint,SIP/creative1 exten => 801,1,SetVar(ALERT_INFO="Test") exten => 801,2,Dial(SIP/creative1,20,Ttr) In the sip.cfg: <alertInfo voIpProt.SIP.alertInfo.1.value="Test" voIpProt.SIP.alertInfo.1.class="13"/> and <TEST