Installed Asterisk 1.4.4 hoping that this bug (http://bugs.digium.com/view.php?id=8680)<http://bugs.digium.com/view.php?id=8680> is fixed. It was fixed, however a new problem came up. It seems that AgentMonitorOutgoing(c) is no longer able to change the 'channel' value in the CDR into Agent/<AgentNumber> format. This feature is very useful to us because we can identify calls belonging to users/agents. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070510/62f60447/attachment.htm