similar to: Asterisk 1.4 and AgentMonitorOutgoing

This is my nth post regarding this matter. Where in the dialplan should I put AgentMonitorOutgoing? Can somebody show me how to use it? in extensions.conf: exten => x,1,AgentMonitorOutgoing(c) in agents.conf I set updatecdr to yes. It supposed to put agent/agent id in the "channel" column in the CDR, but instead it puts SIP/<extension number>. This link seems to be the

Recently installed 1.4.5, and still unfortunate to find out that the 'c' option in AgentMonitorOutgoing() still doesn't work ('c' - change the CDR so that the source of the call is 'Agent/agent_id'). It wont change the source channel column in the CDR to 'Agent/agent_id' like it used to in 1.4.2 and other releases older than that. I hope this gets fixed in the

Hi All, I have been running a environment with asterisk 1.4.20.1 for some time now with no issue but have recently added some extra functionality (enabled call recording via MixMonitor) and ran into some deadlock issues which seem to be well documented with earlier 1.4.x releases so have decided to take the plunge and upgrade. I decided to start testing with 1.6.2 but have run into a couple

Hi, I am moving my call center to 1.4. Previously I was recording calls in agents.conf with the following config recordagentcalls=yes recordformat=wav createlink=yes So I had the filename in all calls which was *connected to agents*. I am looking for a similar functionality for 1.4. I am now recording calls using the following configuration. [general] persistentmembers = no eventwhencalled =

Anyone have any idea what this is talking about. Here is my zapata.conf [channels] switchtype=5ess signalling=pri_cpe echocancel=yes echocancelwhenbridged=yes echotraining=400 callerid=asreceived group=1 context=default musiconhold=default faxdetect=incoming channel => 1-23 Here is my zaptel.conf span=1,1,0,esf,b8zs bchan=1-23 # set this to 1-15,17-31 for E1 dchan=24 # set this to 16 for

I created Master.csv in /var/log/asterisk/cdr-csv ,even did not work,do freepbx do this problem,and how can I trouble shoot it. Thanks -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Ken Williams Sent: Wednesday, May 16, 2007 11:58 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject:

I wanted to use AgentMonitorOutgoing(c) to know which agent made an outbound call. Its supposed to record the agent id to the channels column in the CDR, but it doesn't. I put it on priority one, after an agent makes an outbound call Does anyone have an example that uses this feature and works?

We recently installed Asterisk 1.4.2 Tried to make calls using the Originate command (Asterisk Manager Interface) All of the calls have zero billsec in the CDR. Stumbled upon this: http://bugs.digium.com/view.php?id=8680 so I guess the fix is not yet in 1.4.2. Is this fixed in 1.4.3/1.4.4? -------------- next part -------------- An HTML attachment was scrubbed... URL:

I have a pretty basic Mandrake 10.2 w/KDE 3.2 and I installed Asterisk-1.0.1-2mdk. I installed the source of main and contrib from ftp, so at the install time I accepted all the packages needed to be installed too. The installation went smooth, but when I try to execute asterisk (#asterisk -vvv) I encounter few warnings I end with an error. At this point I didn't touch any conf file, I was

I have an Ubuntu system and went into Synaptic and checked asterisk for installation. Once installed, I started it with /usr/sbin/asterisk -vvvgc and got the following output with several errors and notices. Do I need to do more or are these ok? I expected to have some conf files in /etc/asterisk but there is nothing there. Thanks! Created by Mark Spencer <markster@digium.com>

Hi, When a call is made to a queue and picked up by agents at least 2 CDR entries are made, one from local to the agent's (sip) phone, and from incoming line to Agent. There are other entries generated when other conditions happen, like agent do not pickup phones and so on. Going through the cdr entries, there seems to be no common filelds by which all entries belonging to a single call can

Hi I have a question if there was a major change in CDR? Few days ago I have upgraded to 1.4.12.1 from 1.4.4 and something bizarre happened. After the upgrade I have no call details in the cdr table when the call did not go through because of for example: Unable to create the channel of type Sip - no route to destination. In such situation the call does not exist in the cdr table while it was

Also posting this question to people working on manager interface and dialers. I have a simple auto dialing script (using Originate) that forwards all incoming calls to a queue full of waiting agents instead of a meetme conference room. I use queues rather than meetme so I can leave the automatic call distribution to the queue itself. The problem is when the calls reach the agents, some of the

I installed asterisk 1.4.4 final ,but the cdr is not written any patch or tweaking can be done Regards ********************************************* No employee or agent is authorized to conclude any binding agreement on behalf of Xplorium with another party by e-mail without express written confirmation by an officer of Xplorium. Any views expressed by an individual in this

Hi all, I'm having a problem with an asterisk server being unable to call certain cellphones and answering machines. Anytime the person answers the phone call, everything works well. But when the call goes to voicemail or an answering machine, I get the error message below: ===================================== *CLI> -- Attempting call on IAX2/u92613106/15551234567 for

On Sat, 2009-02-07 at 15:51 -0500, Alexander Lopez wrote: > > > -----Original Message----- > > From: Steve Murphy [mailto:murf at digium.com] > > Sent: Saturday, February 07, 2009 1:59 PM > > To: Alexander Lopez > > Subject: RE: [asterisk-dev] 1.4 and CDRs -- The Breaking Point > > > > On Fri, 2009-02-06 at 12:28 -0500, Alexander Lopez wrote: >

So, it's been a while and I am just lately getting back into Asterisk stuff. I am trying to remember/understand how CDR works and after lots of trial and error and searching the archives, google etc, I am stuck and have a few questions. I have setup custom CDR and am trying to figure out the following: 1- Can I just set a variable like set(SomeVar=SomeValue) Then stick this is

Hi Steve, > .. I'll try to sort all this out, and then I'll attack this > problem. Hopefully, I get it all into svn before the next release of > 1.4...! Just wondering if any new CDR functionality made it into the 1.4.16.2 release? I have looked through the ChangeLog for the 1.4.15 and 1.4.16.2 releases but didn't spot anything to do with changes in CDR handling. I for one

Hi everybody Did anybody by any chance ever work out how to log in and out agents on Asterisk 6+? I used to have it working perfect in Asterisk 1.2 but since I upgraded to 6 the agent login functions are gone and the readme file that came with it made no sense to me. I noticed somebody on the net posted that they had the same problem but used Voicemail to authenticate users, but that seemed a

Trying to install wanpipe 3.5.18. No errors during compile. But when I reach the point where wanpipe and dahdi_cfg is started, I encountered an error. Starting WAN Router... Loading WAN drivers: wanpipe done. Starting up device: wanpipe1 wanconfig: WAN device wanpipe1 driver load failed !! : ioctl(wanpipe1,ROUTER_SETUP) failed: : 22 - Invalid