search for: agentmonitoroutgoing

This is my nth post regarding this matter. Where in the dialplan should I put AgentMonitorOutgoing? Can somebody show me how to use it? in extensions.conf: exten => x,1,AgentMonitorOutgoing(c) in agents.conf I set updatecdr to yes. It supposed to put agent/agent id in the "channel" column in the CDR, but instead it puts SIP/<extension number>. This link seems to be the on...

Installed Asterisk 1.4.4 hoping that this bug (http://bugs.digium.com/view.php?id=8680)<http://bugs.digium.com/view.php?id=8680> is fixed. It was fixed, however a new problem came up. It seems that AgentMonitorOutgoing(c) is no longer able to change the 'channel' value in the CDR into Agent/<AgentNumber> format. This feature is very useful to us because we can identify calls belonging to users/agents. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium...

Recently installed 1.4.5, and still unfortunate to find out that the 'c' option in AgentMonitorOutgoing() still doesn't work ('c' - change the CDR so that the source of the call is 'Agent/agent_id'). It wont change the source channel column in the CDR to 'Agent/agent_id' like it used to in 1.4.2 and other releases older than that. I hope this gets fixed in the next releas...

...aller uses zap/g4 (the link to the meridian), * tries to dial on zap/g3 (the link from * to the isdn30), finds that the number is invalid, drops the channel on zap/g3. Zap/g4 therefore cannot be connected, and it is dropped as well. Help! My (snipped) dialplan is [dial-isdn-a] exten => _0.,1,AgentMonitorOutgoing(n) exten => _0.,2,CallingPres(0) exten => _0.,3,SetCIDName(${CALLERIDNAME}) exten => _0.,4,SetCIDNum(555123) ; number changed to protect the guilty! exten => _0.,5,Dial(Zap/g3/${EXTEN},40) exten => _0.,6,Hangup() exten => _118.,1,Dial(Zap/g3/${EXTEN},40) exten => _118.,2,Hangup...

I wanted to use AgentMonitorOutgoing(c) to know which agent made an outbound call. Its supposed to record the agent id to the channels column in the CDR, but it doesn't. I put it on priority one, after an agent makes an outbound call Does anyone have an example that uses this feature and works?

I would like to use chanspy and restrict it to Agent channels. Then setup it on an extension for the supervisor to monitor people taking calls from the queue and making outbound calls. Is there a way to use the agent channel with outbound calls? I don't want to record the calls(which AgentMonitorOutgoing seems to do), just kinda flag them so that they can be spyed upon. Any kind odd workaround using local channels? --johann

...o] => (ISDN4Linux Emulated Modem Driver) [chan_agent.so] => (Agent Proxy Channel) == Registered channel type 'Agent' (Call Agent Proxy Channel) == Registered application 'AgentLogin' == Registered application 'AgentCallbackLogin' == Registered application 'AgentMonitorOutgoing' == Parsing '/etc/asterisk/agents.conf': Found [chan_mgcp.so] => (Media Gateway Control Protocol (MGCP)) == Parsing '/etc/asterisk/mgcp.conf': Found == MGCP Listening on 192.168.0.88:2427 == Using TOS bits 0 == Registered channel type 'MGCP' (Media Gateway...

...== Manager registered action SIPshowpeer [chan_agent.so] => (Agent Proxy Channel) == Registered channel type 'Agent' (Call Agent Proxy Channel) == Registered application 'AgentLogin' == Registered application 'AgentCallbackLogin' == Registered application 'AgentMonitorOutgoing' == Manager registered action Agents == Manager registered action AgentLogoff == Manager registered action AgentCallbackLogin Nov 16 09:09:15 NOTICE[6622]: chan_agent.c:1036 read_agent_config: No agent configuration found -- agent support disabled [chan_mgcp.so] => (Media Gateway Cont...

...pset) ITU-2 VoiceModem Driver) [chan_modem_bestdata.so] => (BestData (Conexant V.90 Chipset) VoiceModem Driver) [chan_agent.so] => (Agent Proxy Channel) == Registered application 'AgentLogin' == Registered application 'AgentCallbackLogin' == Registered application 'AgentMonitorOutgoing' == Manager registered action Agents [chan_mgcp.so] => (Media Gateway Control Protocol (MGCP)) -- Allocating subchannel '0' on d001@003094c27035 -- Allocating subchannel '1' on d001@003094c27035 -- Added gateway '003094c27035' == MGCP Listening on 0.0...

...Registered channel type 'Agent' (Call Agent Proxy Channel) May 20 10:01:33 VERBOSE[5520]: == Registered application 'AgentLogin' May 20 10:01:33 VERBOSE[5520]: == Registered application 'AgentCallbackLogin' May 20 10:01:33 VERBOSE[5520]: == Registered application 'AgentMonitorOutgoing' May 20 10:01:33 VERBOSE[5520]: == Parsing '/asterisk/etc/agents.conf': May 20 10:01:33 VERBOSE[5520]: == Parsing '/asterisk/etc/agents.conf': Found May 20 10:01:33 VERBOSE[5520]: [skipping chan_mgcp] May 20 10:01:33 VERBOSE[5520]: [skipping chan_iax2] May 20 10:01:33 VERB...

...pset) ITU-2 VoiceModem Driver) [chan_modem_bestdata.so] => (BestData (Conexant V.90 Chipset) VoiceModem Driver) [chan_agent.so] => (Agent Proxy Channel) == Registered application 'AgentLogin' == Registered application 'AgentCallbackLogin' == Registered application 'AgentMonitorOutgoing' == Manager registered action Agents [chan_mgcp.so] => (Media Gateway Control Protocol (MGCP)) -- Allocating subchannel '0' on d001@003094c27035 -- Allocating subchannel '1' on d001@003094c27035 -- Added gateway '003094c27035' == MGCP Listening on 0.0...

Folks, I've just successfully set up Asterisk (as part of the Asterisk Management Portal installation). When I say "successfully", I mean that I have gone through all the steps detailed for the installation of AMP and not hit any snags there. I can connect to my asterisk server via ssh and can also connect via Http to the portal to change settings in AMP. Now I'm trying to

...ded provisioning template 'default' [chan_agent.so] => (Agent Proxy Channel) == Registered channel type 'Agent' (Call Agent Proxy Channel) == Registered application 'AgentLogin' == Registered application 'AgentCallbackLogin' == Registered application 'AgentMonitorOutgoing' == Manager registered action Agents == Manager registered action AgentLogoff == Manager registered action AgentCallbackLogin [chan_oss.so] => (OSS Console Channel Driver) == Registered channel type 'Console' (OSS Console Channel Driver) [chan_mgcp.so] => (Media Gateway...

...?n) > 7. Transfer and CDR's (Sebastian Zaprzalski) > 8. RE: Provider Survey (Mohamed Farid) > 9. oh323 problem with cisco 2600 (craz sead) > 10. Re: [SPAM:***** SpamScore] Re: > [Asterisk-Users] Call Transfer > using SIP clients (Frank Schoep) > 11. About AgentMonitorOutgoing (Gary Li) > 12. Re: Call Transfer using SIP clients (Brian > Capouch) > 13. Re: Linux Distribution for Asterisk server use > (Tzafrir Cohen) > 14. Re: TDM01B card configuration (Tzafrir Cohen) > 15. Re: wi-fi phone advice (Wolfgang Lumpp) > 16. Re: [SPAM:******** Spa...

Hi all. I've been reading through Wi-Ki and at the extensions.conf file description (http://www.voip-info.org/wiki-Asterisk+config+extensions.conf) The author says this: "One day, someone is going to write a proper scripting language for Asterisk that can understand a simpler, easier (and more traditional) scripting syntax. All it would need to do is translate the "high

...'/etc/asterisk/cdr_manager.conf': Found [chan_agent.so] => (Agent Proxy Channel) == Registered channel type 'Agent' (Call Agent Proxy Channel) == Registered application 'AgentLogin' == Registered application 'AgentCallbackLogin' == Registered application 'AgentMonitorOutgoing' == Parsing '/etc/asterisk/agents.conf': Found [skipping chan_alsa.so] [chan_h323.so] => (The NuFone Network's Open H.323 Channel Driver) == Parsing '/etc/asterisk/h323.conf': Found == Creating H.323 Endpoint == Registered channel type 'H323' (The NuFone Net...