JR Richardson
2007-Apr-13 14:25 UTC
[asterisk-users] Dial outbount trunk numbers in a round-robin sequence?
Hi All, Customer is requesting 1 incoming toll free #, that dial out to 4 different terminating numbers, not ring all at once but ring #1, then #2, then #3, then #4, then back to #1 consecutively on inbound calls, regardless if someone is on #1. So this is not like a hunt group, more like an agent queue set with a round-robin sequence. I know agents can do this, not too familiar with agents though. Any ideas on doing an inbound call 'group count' or using agents assigned to dial out instead of ring a SIP extension? Thanks. JR -- JR Richardson Engineering for the Masses
Dovid B
2007-Apr-14 21:40 UTC
[asterisk-users] Dial outbount trunk numbers in a round-robinsequence?
> Hi All, > > Customer is requesting 1 incoming toll free #, that dial out to 4 > different terminating numbers, not ring all at once but ring #1, then > #2, then #3, then #4, then back to #1 consecutively on inbound calls, > regardless if someone is on #1. So this is not like a hunt group, > more like an agent queue set with a round-robin sequence. > > I know agents can do this, not too familiar with agents though. Any > ideas on doing an inbound call 'group count' or using agents assigned > to dial out instead of ring a SIP extension? > > Thanks. > > JR >Do you want this to be that if #1 dosent pick up after x amount of time then to go to #2 or if last call was at #2 then to now call #3 ?