I'm trying to figure out if I'm the only one with these problems with them. I recently had a few customers that switched to them because of the price, of course that means that they have to use FXO ports, but it is realy cheaper, so customers don't really care. In any case, there are 2 issues that I can't get solved, and they are not interested in helping. 1. When they tell you that they are putting all your lines in a hunt, it realy is not a hunt but just CallForwarding No Answer/Busy, what that means is that if I have asterisk setup to first ring a phone for 5 times and then go to an IVR and answer the phohe, it will go to the next line and stop ringing the first line, and therefore never end up in Voicemail or my IVR. 2. No CPC, hung channles, blank voicemails, and all the other goodies that come with no hangup supervison, is a daily thing. Anybody else seen this? TIA
C F wrote:> > 1. When they tell you that they are putting all your lines in a hunt, > it realy is not a hunt but just CallForwarding No Answer/Busy, whatSome PBX implement line hunting that way. So, you need to Answer before you do anything else. Otherwise the PSTN switch will cheerfully go on its merry way while you're scrambling to route the call.> that means is that if I have asterisk setup to first ring a phone for > 5 times and then go to an IVR and answer the phohe, it will go to the > next line and stop ringing the first line, and therefore never end up > in Voicemail or my IVR. > 2. No CPC, hung channles, blank voicemails, and all the other goodies > that come with no hangup supervison, is a daily thing.Make sure you configure your zaptel signaling correctly. If you have loopstart (fxs_ls) then the best solution is use busydetect. On my loopstart line, it will always hangup in <4s if the other party hangs up. Of course, in my loopstart setup I'll still get the occasional blank voicemail if the other party hung up just as asterisk goes to voicemail. But, that's rather normal for most voicemail system. Leo