I've noticed that some products, like Fonality's HUD, allow live
monitoring of a VoIP call (not just Zap Barge). The Asterisk {client |
manager} command set only seems to allow recording to a file without the
use of a meetme room. Does anyone have a good solution for this?
What I'd like to implement, ideally, is that once an incoming call is
transferred to a particular operator, the system also calls a manager
who can monitor silently.
Any help is much appreciated!
Yaakov
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Yaakov Menken
Capalon Communications, Inc.
Ask us about Voice over IP for Business!
http://www.capalon.com
888-CAPALON (227-2566)
410-358-9800 x120
410-510-1053 fax
443-413-1042 cell
menken@capalon.com