Hello, I have a queue with only one element and one agent member. I want that my call leave the queue after 30s. My problem is that my call stays 60s in the queue and my agent is called 2 times. Can you say me how can i do it please?? -------------------------------- [queue] music=default strategy=ringall timeout=30 maxlen=1 context=mbdsys announce-frequency=0 announce-holdtime=no joinempty=strict member => SIP/adriana,1 -------------------------------- exten=> 999,1,Answer() exten=> 999,2,Queue(queue|tn) exten=> 999,3,Hangup() Thank you. Rachid
Set the timeout to 30sec in queues.conf On 11/6/06, rachid <rachid@mbdsys.com> wrote:> > Hello, > > I have a queue with only one element and one agent member. > > I want that my call leave the queue after 30s. > My problem is that my call stays 60s in the queue > and my agent is called 2 times. > > Can you say me how can i do it please?? > > -------------------------------- > [queue] > music=default > strategy=ringall > timeout=30 > maxlen=1 > context=mbdsys > announce-frequency=0 > announce-holdtime=no > joinempty=strict > member => SIP/adriana,1 > > -------------------------------- > > exten=> 999,1,Answer() > exten=> 999,2,Queue(queue|tn) > exten=> 999,3,Hangup() > > Thank you. > > Rachid > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20061106/41e1816a/attachment.htm
Hello
I have set the time out to 30s in queue.conf, but
my agent has called 2 times, and the next extension(the Hangup)
is called after 60s.
do you think that it is normal?
On asterisk console i have these messages:
-- Executing Queue("SIP/00001-0cf8", "queue|tn") in new
stack
-- Started music on hold, class 'default', on SIP/00001-0cf8
-- Called SIP/adriana
-- Nobody picked up in 30000 ms
-- Called SIP/adriana
-- Nobody picked up in 30000 ms
-- Exiting on time-out cycle
-- Executing Hangup("SIP/00001-0cf8", "") in new stack
My config are:
queues.conf
------------
[queue]
music=default
strategy=ringall
timeout=30
maxlen=1
context=mbdsys
announce-frequency=0
announce-holdtime=no
joinempty=strict
member => SIP/adriana,1
extension.conf
---------------
exten=> 999,1,Answer()
exten=> 999,2,Queue(queue|tn)
exten=> 999,3,Hangup()
thank you.
Rachid