asterisk users - Oct 2006 - How to get the agent id in the recording filename

Hi,

 

I'm sure some else has been facing this problem. I want to record all the
call coming in my queue. I want this format:
YYYYMMDD-HHMMSS-AgentID-CallerId - UniqueID. I'm using the monitor feature
inside the queue.conf. I can't use the agents.conf monitor features because
I'm using dynamic agent (addqueuemember)

 

               The problem I'm facing is that I can change the filename
before the call enters the queue but at this step, I don't know which agent
will get the call.

 

Curent dialplan :

 

exten =>
s,n,Set(MONITOR_FILENAME=/var/spool/asterisk/monitor/${TIMESTAMP:0:4}/${TIME
STAMP:4:2}/${TIMESTAMP}-${CALLERIDNUM}-${UNIQUEID})

exten => s,n,Playback(recording)

exten => s,n,Queue(myJavaClub,t,,,300)

 

Anyone could help?

 

David

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Just a wild idea:
Store the filename in a variable before the call enters the queue - say
RECFILENAME - and then once you know which agent has taken the call, execute
an mv operation (using the system command) something like
system(mv ${RECFILENAME} ${RECFILENAME}-${AGENTNAME})

i don't remember the exact syntax but something like this should work.

rajeev

On 10/19/06, David Gagnon <dgagnon@bgm.qc.ca>
wrote:
>
>  Hi,
>
>
>
> I'm sure some else has been facing this problem. I want to record all
the
> call coming in my queue. I want this format:
> YYYYMMDD-HHMMSS-AgentID-CallerId - UniqueID. I'm using the monitor
feature
> inside the queue.conf. I can't use the agents.conf monitor features
> because I'm using dynamic agent (addqueuemember)
>
>
>
>                The problem I'm facing is that I can change the filename
> before the call enters the queue but at this step, I don't know which
agent
> will get the call.
>
>
>
> Curent dialplan :
>
>
>
> exten =>
>
s,n,Set(MONITOR_FILENAME=/var/spool/asterisk/monitor/${TIMESTAMP:0:4}/${TIMESTAMP:4:2}/${TIMESTAMP}-${CALLERIDNUM}-${UNIQUEID})
>
> exten => s,n,Playback(recording)
>
> exten => s,n,Queue(myJavaClub,t,,,300)
>
>
>
> Anyone could help?
>
>
>
> David
>
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