search for: monitor_filenam

Hi I have this in my queue extension and I see this in asterisk when I call to the queue, but no file is created in the directory any ideas? exten => s,1,Set(MONITOR_FILENAME=/var/spool/asterisk/queuecalls/QSAMPLE-${UNIQUEID}) -- Executing [s at kundservice:1] Set("SIP/0850001175-b7942770", "MONITOR_FILENAME=/var/spool/asterisk/queuecalls/QSAMPLE-1228382046.12") Regards /ralf ________________________________________________ Ralf Tr?skman, IT AdLib...

...llo Asterisk Users, I guess the subject says the most of it; here goes some more detail: - Running Asterisk 1.2.14 - Objective: record all calls managed by a specific queue - Name those files ${TIMESTAMP}-${CALLERIDNUM}-${UNIQUEID} Facts: - If the UNIQUEID chan var is used in the MONITOR_FILENAME, before calling the Queue() application, the two legs of the call are not mixed and I end up with the two separate -in / -out files - If it isn't used (for example: using only ${TIMESTAMP]-${CALLERIDNUM}) then, the legs are mixed together... Note: - In my first attempt I n...

Hi All; I noticed in the queues.conf the configuration for recording the calls in the queuing, and regarding to the filename (or any other parameter), it is written that I can determine the filename using the command: Set(MONITOR_FILENAME=foo) But it should be called from the dialing plan, but really i did not understand how to call it from the dialing plan. Well, for example this is my dialing plan to route for the queuing, how I can set the filename: [CustomerSupport] include => Internal exten => s,1,Queue(CustomerSup...

All, I am trying to set a monitor file from the queue.conf as specified on http://www.voip-info.org/wiki/view/Asterisk+config+queues.conf In order to avoid the default MONITOR_FILENAME format wich is: "agent-xxxxx-uniqueid.wav" for example "agent-10017-1266438575-26.wav" As you may now, when using the queue command you are not able to know which agent will take the call, until someone take it, so its impossible to set the MONITOR_FILENAME with the agent numb...

Hi all Does anybody know where this command is supposed to go? Set(MONITOR_EXEC=mv /var/spool/asterisk/monitor/^{MONITOR_FILENAME} /tmp/^{MONITOR_FILENAME}) In the queues.conf file it talks about it. So I naturally thought after I set up my monitor with monitor-format = wav monitor-type = MixMonitor That I could put a lame command in there to convert and move the file elsewhere for backup with these: (as explained in the...

...ts,xxxx,7) exten => xxxx,4,GotoIfTime(12:00-16:00|*|1|jan?ccagents,xxxx,7) exten => xxxx,5,GotoIfTime(09:00-18:00|mon-fri,*,*?ccagents,xxxx,7) exten => xxxx,6,Goto(out-of-hours,5003,1) exten => xxxx,7,Answer() exten => xxxx,8,Playback(custom/next-avail-advisor) exten => xxxx,9,Set(MONITOR_FILENAME=/var/spool/asterisk/q/talksupport-${TIMESTAMP}-${UNIQUEID}) exten => xxxx,10,Monitor(wav,${MONITOR_FILENAME},mb) exten => xxxx,11,Queue(kbsupport,t) exten => xxxx,12,Hangup() thanks arun -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium...

Hey Matt I wonder if it is possible that it doesn't work with AEL, does this seem ok to you? s => { Ringing(); wait(2); Answer(); Set(MONITOR_EXEC=/etc/asterisk/lameconvert.php /var/spool/asterisk/monitor/^{MONITOR_FILENAME}); Queue(MyTestQ,ni,,,18); Hangup(); } I have debug mode on but no errors, yet the recording works perfect with mixmonitor just not opened by my script yet my script works great and the permissions seem fine too. Strange one. D 2009/8/20 D?ibh?ad Antoi...

Hi all, What's the best method to send automon call recordings (*1) to the voicemail box of the Asterisk user? Do you have to trap hangups, etc, or is there some global variable that can be set? Thanks! S.

Guys, if you define recording on queues.conf and also define a monitor_filename var on your dialplna, you can record a queue call but, isthere a way to do something with the file after the call ends? I need to move the file to some other place but I cant find where to define a command to run after a queue call finishes. Any hints?

...s,5001,1) exten => 4340,7,Set(GROUP(${EXTEN})=MAX_CALLS) exten => 4340,8,GotoIf($[${GROUP_COUNT(MAX_CALLS@${EXTEN})} > 3]?16) exten => 4340,9,Set(GROUP(${CALLERIDNUM})=MAX_CALLS) exten => 4340,10,Answer() exten => 4340,11,Playback(custom/next-avail-advisor) exten => 4340,12,Set(MONITOR_FILENAME=/var/spool/asterisk/q/tcarehwsupport-${TIMESTAMP}-${UNIQUEID}) exten => 4340,13,Monitor(wav,${MONITOR_FILENAME},mb) exten => 4340,14,NoOp(${QUEUESTATUS}) exten => 4340,15,Queue(test,rt,,,10) exten => 4340,16,Congestion() zapata.conf: --------------- [trunkgroups] [channels] language=...

...hankyou queue-callswaiting=queue-callswaiting music=default monitor-join=yes monitor-format= maxlen=0 leavewhenempty=no joinempty=no context= announce-holdtime=no announce-frequency=45 extensions.conf exten => 654,1,Answer exten => 654,2,SetCIDName(${CALLERIDNAME}) exten => 654,3,SetVar(MONITOR_FILENAME=/var/spool/asterisk/monitor/q${EXTEN}-${TIMEST AMP}-${UNIQUEID}) exten => 654,4,Queue(654|t|||0) exten => 654,5,Goto(ext-queues,654,1) now when I place a call into the queue the agent times out after 20secs and the dialplan executes the next step instead of keeping the call into the que...

...ber => Agent/3522 member => Agent/3524 member => Agent/3529 [support2] ; Support2 call queue announce = 16 strategy = ringall announce-frequency = 0 ; Added below for testing because the second queue was not even trying to record ; according to the asterisk console (still doesn't) Set(MONITOR_FILENAME=support/${EXTEN}_${CALLERID}_${TIMESTAMP}.wav) monitor-format = wav monitor-join = yes joinempty = yes member => SIP/72008 member => SIP/72009 -- Andy Hester Network Engineer Architel

...st1.4 apper only 2. It is normal? anyone knows it? what is the reason? I paste my dial plan and the the AMI events: [b]1.2 dialplan[/b] exten => _4XX,1,dial(SIP/${EXTEN}) exten => 140,1,Answer() exten => 140,n,Set(CALLERID(name)=140:${CALLERID(name)}) exten => 140,n,Set(MONITOR_FILENAME=/var/spool/asterisk/monitor/q${EXTEN}-${TIMES TAMP}${UNIQUEID}) exten => 140,n,Queue(140|t||) exten => 140,n,Hangup() [b]1.2 AMI events[/b] (newcallerid event is maked with bold font) Trying 127.0.0.1... Connected to localhost. Escape character is '^]'. Asterisk Call Manager/1.0 Ac...

...conf monitor features because I'm using dynamic agent (addqueuemember) The problem I'm facing is that I can change the filename before the call enters the queue but at this step, I don't know which agent will get the call. Curent dialplan : exten => s,n,Set(MONITOR_FILENAME=/var/spool/asterisk/monitor/${TIMESTAMP:0:4}/${TIME STAMP:4:2}/${TIMESTAMP}-${CALLERIDNUM}-${UNIQUEID}) exten => s,n,Playback(recording) exten => s,n,Queue(myJavaClub,t,,,300) Anyone could help? David -------------- next part -------------- An HTML attachment was scrubbed... URL:...

Hi everyone, after doing the same thing multiple times and struggling to remember how it was done, I have prepared a small tutorial that explains how to save monitored files in different folders per day. This is quite useful becausethe resultingfile system is way more manageable than having maybe 100,000 files all saved in the same folder. You can find the tutorial here:

...weight=0 wrapuptime=0 How a call gets to the queue. exten = 8666,1,NoOp(Confirmation Queue <-> ${CALLERID(all)}) exten = 8666,n,GotoIfTime(${EH_HOURS}?:ehc_closed,s,1) exten = 8666,n,Set(MONTH=${STRFTIME(${EPOCH},,%b)}) exten = 8666,n,Set(DAY=${STRFTIME(${EPOCH},,%-d)}) exten = 8666,n,Set(MONITOR_FILENAME=${MONTH}/${DAY}/8666-${UNIQUEID}) exten = 8666,n,Set(CDR(userfield)=<a href=http://pas.coastalacq.loc/recordings/${MONITOR_FILENAME}.gsm>8666-${UNIQUEID}</a>) exten = 8666,n,Queue(Confirmation) -- Greg

...o customer support queue This is where all the queue calls are routed ================================ [ext-queues] include => ext-queues-custom exten => 123,1,Answer() ; [NOC queue] exten => 123,2,SetCIDName(${CALLERIDNAME}) ; exten => 123,3,SetVar(MONITOR_FILENAME=/var/spool/asterisk/monitor/q${EXTEN}-${T IMESTAMP}-${UNIQUEID}) ; exten => 123,4,Queue(123|t|||180) ; NOC exten => 123,5,Goto(ext-queues,123,1) ; exten => 123*,1,Macro(agent-add,123,) ; exten => 123**,1,Macro(agent-del,123) ; exten => 124,1,Answer() ;...

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...have any idea what could be the problem? I'm willing to provide more information if asked. My extensions configuration is roughly the following: [opened] exten => s,1,SetVar(LOOP=1) exten => s,2,Answer exten => s,3,Wait(1) exten => s,4,Background(open-hiq) exten => s,5,SetVar(MONITOR_FILENAME=/var/spool/asterisk/monitor/inbound/SUPPORT-${UNIQUEID}) exten => s,6,Queue(support||||3600) exten => s,7,Voicemail(100|us) exten => 1,1,Goto(opened,s,6) exten => 500,1,Voicemail(500) thanks, Singer Wang _______________________________________________ --Bandwidth and Colocation pr...

...have any idea what could be the problem? I'm willing to provide more information if asked. My extensions configuration is roughly the following: [opened] exten => s,1,SetVar(LOOP=1) exten => s,2,Answer exten => s,3,Wait(1) exten => s,4,Background(open-hiq) exten => s,5,SetVar(MONITOR_FILENAME=/var/spool/asterisk/monitor/inbound/SUPPORT-${UNIQUEID}) exten => s,6,Queue(support||||3600) exten => s,7,Voicemail(100|us) exten => 1,1,Goto(opened,s,6) exten => 500,1,Voicemail(500) thanks, Singer Wang