Hello All,
I have the latest Asterisk and am using the TDM400 card with 4 FXO ports. One
problem I have is that I want one of my Queues to go to a cell phone if all
agents for the queue don't answer.
The problem is that once the TDM400 goes to a POTS line it does not time out
after 15 seconds like I have configured (and like the other agents), it will
ring to voicemail which doesn't allow me to send the call to a special
voicemail box that I have set up for just his purpose.
I read somewhere that the only way to recognize if a POTS line is busy/no
answer/answer is if I get an ISDN line but that just seems unusual for such a
powerful PBX system to not be able to detect that it has been ringing a POTS
line for 15 seconds and it's time to hang up and try the next in queue.
The major problem with this is that I want it to fail over to a second and third
cell phone on no answers and then capture to a voicemail box - obviously it just
rings the first phone and goes to the cell phones voicemail.
Any suggestions?
Thank you,
Craig
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