asterisk users - Jan 2006 - Linksys SPA-941 multiple line appearences

Has anyone had any experience with the Linksys SPA-941 when it comes to 
multiple line appearences?

The 941 comes with 4 line appearence buttons which can individualy be 
configured to point at any extension.  The phone is capable of 2 extensions 
out of the box with the option to add  2 more for a license fee.

The 941 manual states that, "The Call Waiting function is activated when a 
device has a call in the active state and another call is incoming. The 
phones in the SPA series do not support multiple calls on the same Line Key. 
Incoming calls are assigned to an unused Line Key, causing the Line Key to 
quickly blink red. (Note that the Voice Mail Waiting Indicator also blinks 
red whenever there is an incoming call.) The phone will not ring. However, 
to alert the user, the call waiting tone is played into the active audio 
device."

During testing I set up an Asterisk 1.2 box with a 941 phone using firmware 
ver. 4.1.8.  I configured 1 extension and set all 4 line appearence buttons 
to point to that extension.  If there was an active call in progress I could 
place that call on hold and by pressing line appearence button 2 was able to 
place an outgoing call.  That outgoing call would appear to come from 
extension 1.  This is all working as desired.

If an active call was in progress and someone called my extension the 
product manual indicates that call should appear on line appearence button 
2.  During my testing Asterisk would flag my extension 1 as busy and instead 
of ringing the phone on line appearence 2 would send the call to voicemail.

Is anyone aware of any configuration setting needed on either the Asterisk 
server or on the phone to make Call Waiting function as described in the 
manual?  Thank you.

Michael K

You only need to setup ONE account and all four call appearances will work.
-Kerry
 
> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com 
> [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of 
> Michael Keyes
> Sent: Tuesday, January 24, 2006 3:41 PM
> To: asterisk-users@lists.digium.com
> Subject: [Asterisk-Users] Linksys SPA-941 multiple line appearences
> 
> Has anyone had any experience with the Linksys SPA-941 when 
> it comes to multiple line appearences?
> 
> The 941 comes with 4 line appearence buttons which can 
> individualy be configured to point at any extension.  The 
> phone is capable of 2 extensions out of the box with the 
> option to add  2 more for a license fee.
> 
> The 941 manual states that, "The Call Waiting function is 
> activated when a device has a call in the active state and 
> another call is incoming. The phones in the SPA series do not 
> support multiple calls on the same Line Key. 
> Incoming calls are assigned to an unused Line Key, causing 
> the Line Key to quickly blink red. (Note that the Voice Mail 
> Waiting Indicator also blinks red whenever there is an 
> incoming call.) The phone will not ring. However, to alert 
> the user, the call waiting tone is played into the active 
> audio device."
> 
> During testing I set up an Asterisk 1.2 box with a 941 phone 
> using firmware ver. 4.1.8.  I configured 1 extension and set 
> all 4 line appearence buttons to point to that extension.  If 
> there was an active call in progress I could place that call 
> on hold and by pressing line appearence button 2 was able to 
> place an outgoing call.  That outgoing call would appear to 
> come from extension 1.  This is all working as desired.
> 
> If an active call was in progress and someone called my 
> extension the product manual indicates that call should 
> appear on line appearence button 2.  During my testing 
> Asterisk would flag my extension 1 as busy and instead of 
> ringing the phone on line appearence 2 would send the call to 
> voicemail.
> 
> Is anyone aware of any configuration setting needed on either 
> the Asterisk server or on the phone to make Call Waiting 
> function as described in the manual?  Thank you.
> 
> Michael K
> 
> 
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Did you by any chance try it with call waiting enabled on the spa?

I think that's how I have one of mine and it works fine.


Greg
-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Michael
Keyes
Sent: Wednesday, January 25, 2006 10:03 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Linksys SPA-941 multiple line appearences

I set up only 1 extension and set all 4 line appearences to point to
that extension.  I could place up to 4 outgoing calls as extension 1 no
problem.
The problem happened when there was an active call on line appearence 1
and someone called extension 1.  Instead of ringing on line appearence 2
(extension 1) it would busy out.  My question, is there something in
Asterisk that needs to be adjusted to make the phone work properly or is
there a setting on the phone that needs to be adjusted?  Thank you.

Michael K


-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com]On Behalf Of Kerry
Garrison
Sent: Tuesday, January 24, 2006 10:33 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] Linksys SPA-941 multiple line appearences


You only need to setup ONE account and all four call appearances will
work.
-Kerry

> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com
> [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Michael 
> Keyes
> Sent: Tuesday, January 24, 2006 3:41 PM
> To: asterisk-users@lists.digium.com
> Subject: [Asterisk-Users] Linksys SPA-941 multiple line appearences
>
> Has anyone had any experience with the Linksys SPA-941 when it comes 
> to multiple line appearences?
>
> The 941 comes with 4 line appearence buttons which can individualy be 
> configured to point at any extension.  The phone is capable of 2 
> extensions out of the box with the option to add  2 more for a license
> fee.
>
> The 941 manual states that, "The Call Waiting function is activated 
> when a device has a call in the active state and another call is 
> incoming. The phones in the SPA series do not support multiple calls 
> on the same Line Key.
> Incoming calls are assigned to an unused Line Key, causing the Line 
> Key to quickly blink red. (Note that the Voice Mail Waiting Indicator 
> also blinks red whenever there is an incoming call.) The phone will 
> not ring. However, to alert the user, the call waiting tone is played 
> into the active audio device."
>
> During testing I set up an Asterisk 1.2 box with a 941 phone using 
> firmware ver. 4.1.8.  I configured 1 extension and set all 4 line 
> appearence buttons to point to that extension.  If there was an active
> call in progress I could place that call on hold and by pressing line 
> appearence button 2 was able to place an outgoing call.  That outgoing
> call would appear to come from extension 1.  This is all working as 
> desired.
>
> If an active call was in progress and someone called my extension the 
> product manual indicates that call should appear on line appearence 
> button 2.  During my testing Asterisk would flag my extension 1 as 
> busy and instead of ringing the phone on line appearence 2 would send 
> the call to voicemail.
>
> Is anyone aware of any configuration setting needed on either the 
> Asterisk server or on the phone to make Call Waiting function as 
> described in the manual?  Thank you.
>
> Michael K
>
>
> _______________________________________________
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>
> Asterisk-Users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>

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> Has anyone had any experience with the Linksys SPA-941 when it comes to
> multiple line appearences?
This is what the 841 manual says: (maybe the 941 is different?)

The SPA-841 does not support multiple calls on the same Line key. The
corresponding Line key blinks quickly in red on any incoming call. If
there is no other active calls, the SPA-841 will ring with either the
default ring of that  extension or the distinctive ring associated
with the caller. If there is another active call, however, the SPA-841
will not ring the phone, but plays the call-waiting tone to alert the
user.  The SPA-841 supports multiple call-waiting.  In fact, all 4
call appearances can ring at the same time.

Or was that not the question? :)

I find no settings (phone or web interface) on the SPA-941 about call waiting.