asterisk users - Apr 2007 - Feedback on Linksys SPA-921 and GrandStream GXP-2000

Hello

I'm about to order a GrandStream GXP-2000 and a Linksys SPA-921

I'd like to have some user feedback about how those phones perform, and 
whether their LCD screen displays both the caller ID name and number (The 
GrandStream BT-100 only displays numbers, which isn't very helpful).

Thank you.

While I can't speak for the Linksys SPA-921, I /can/ comment on the 
Grandstream GXP-2000.

We're running half a dozen of these at the moment, primarily for 
testing.  I can confirm that the LCD display /does/ display both caller 
name and number - assuming of course that both are presented.

We've had the very occasional problem with the phone locking up, but 
nothing overly serious.  I'm fairly happy with voice quality (using both 
aLaw and GSM) and the BLF indicators work quite nicely.


Gilles Ganault wrote:
> Hello
>
> I'm about to order a GrandStream GXP-2000 and a Linksys SPA-921
>
> I'd like to have some user feedback about how those phones perform, 
> and whether their LCD screen displays both the caller ID name and 
> number (The GrandStream BT-100 only displays numbers, which isn't very 
> helpful).
>
> Thank you.
>
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Gilles Ganault wrote:
> Hello
>
> I'm about to order a GrandStream GXP-2000 and a Linksys SPA-921
>
> I'd like to have some user feedback about how those phones perform,
> and whether their LCD screen displays both the caller ID name and
> number (The GrandStream BT-100 only displays numbers, which isn't very
> helpful).
>
I both have the BT-100 and the SPA-921.
The BT-100 displays caller name or number. Since the display is made of
7 segment characters, text is hard to display. I noticed that some
characters are displayed where other are just ignored. This is not very
handy. If the callerid is specified with callernum like "callerid=name
<number>", then the number is only displayed (no name).

The SPA-921. Has a dot-matrix display so everything is displayed very
nicely.

Some points to consider for the BT-100:
  It does not have a phone book. It just remembers callers and called
numbers.
  The speaker quality for handsfree calling is just unacceptable (no
echo cancellation)
  The mute button works, but there is no feedback at all (led for
instance). So you have to ask the other party "can you hear me?" when
using the mute....

Some points to consider for the SPA-921:
  Very complex web interface (yes you have the freedom to tweak
everything, I prefer a simpler interface)
  I had problem with this phone were the called party could not hear me.
I had to fix the codec in the phone to ulaw to get it working. (In
asterisk I have an disallow=all, allow=alaw, allow=ulaw setup but this
does not seem to work for this phone).
  The display has no backlight (no problem in an office environment, but
the BT-100 looks better in that respect)

The users of both phones are very satisfied (good sound quality). Both
give a clear indication for message waiting for instance. I plan to buy
more SPA-921 because of the before mentioned reasons.

Theo

spa-922/942 has backlighted display, inline power (PoE), internal switch,
audio gain/attenuation can be tunned,
works great in bussines environment (voice vlan negotiation through cdp 
from ci$co switch), solid design, robust chassis
lack of features like programable buttons for pickup or busy lamp field ...
PJ

Gilles Ganault wrote:
> I'm about to order a GrandStream GXP-2000 and a Linksys SPA-921
> 
> I'd like to have some user feedback about how those phones perform,
> and whether their LCD screen displays both the caller ID name and
> number (The GrandStream BT-100 only displays numbers, which isn't very
> helpful).
I've just bought a SPA-921 and a SPA-941.  I've been testing the 921 for
a while already, and I'm quite happy with it.  It would have been nice
if it had also had SMS capability, but it's not critical.


/Per Jessen, Z?rich

Theo Band wrote:
> Some points to consider for the SPA-921:
>   Very complex web interface (yes you have the freedom to tweak
> everything, I prefer a simpler interface)
But the SPA-921 can also be remote provisioned/configured over TFTP,
which is just perfect. IMHO.
> The display has no backlight (no problem in an office environment,
Yes, good point. That would also be nice to have.


/Per Jessen, Z?rich

Gilles Ganault wrote:
> Hello
> 
> I'm about to order a GrandStream GXP-2000 and a Linksys SPA-921
I don't know where you live, but I've seen significant price-differences
on the SPA-921 across Europe.  Very pricey in the UK, less so in
Germany, but absolutely rock-bottom in Switzerland at SFr124. 


/Per Jessen, Z?rich

On 4/18/07, Gilles Ganault <gilles.ganault@bigfoot.com>
wrote:
> Hello
>
> I'm about to order a GrandStream GXP-2000 and a Linksys SPA-921
>
> I'd like to have some user feedback about how those phones perform, and
> whether their LCD screen displays both the caller ID name and number (The
> GrandStream BT-100 only displays numbers, which isn't very helpful).

My main complaint about both phones is there is no way to reject a
call once the phone starts to ring.

On the GXP-2000 press the "Mute/DEL" button while the phone is
ringing,
and it will return 486 ("Busy").
This works to bounce new incoming calls while already in a call as well 
(call waiting).

   - Anthony Kepler

Andrew Joakimsen wrote:
> My main complaint about both phones is there is no way to reject a
> call once the phone starts to ring.
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At 01:04 19/04/2007 +0200, Gordon Henderson wrote:
>  And push it when the phone isn't ringing and it set "Do Not 
> Disturb"  mode...
Thanks a lot everyone for the feedback. I ordered both in the US (might's 
well make use of that strong euro), and should have them over here next week.

GG.