Hello,
I have a mixture of Polycom SP IP 500 and 300 phones. I have been
reading through the administration manual to try and solve this problem,
but I do not seem to be able to find the answers to my question. I figured
I would ask here and see if anyone has some suggestions.
The problem is kind of annoying. After dialing 4 digits, the phone seems
to pause and miss the 5th digit, often requiring the user to re-dial the
5th digit several times.
I'm not sure if this is some sort of "Early Dial" feauture trying
to match
on a 4 figit extension, but I would like any help that people can provide.
--
Vice President of N2Net, a New Age Consulting Service, Inc. Company
http://www.n2net.net Where everything clicks into place!
KP-216-121-ST
This is part of your dial plan in the sip.cfg
Look for this section:
<digitmap dialplan.digitmap
Mine looks something like:
dialplan.digitmap="9,[2-9]11|9011xxx.T|9,1[2-9]xxxxxxxxx|9[2-9]xxxxxxxxx|2xx
|1xxx|xxxxx.T"
If you don't use a 9 to get out, it could look like this:
dialplan.digitmap="[2-9]11|011xxx.T|1[2-9]xxxxxxxxx|[2-9]xxxxxxxxx"
That should cover 411/611/911, international calls, 11 digit dialing and 10
digit dialing.
-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Greg Boehnlein
Sent: Wednesday, January 12, 2005 12:54 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Polycom IP 500 Dial Issues
Hello,
I have a mixture of Polycom SP IP 500 and 300 phones. I have been
reading through the administration manual to try and solve this problem,
but I do not seem to be able to find the answers to my question. I figured
I would ask here and see if anyone has some suggestions.
The problem is kind of annoying. After dialing 4 digits, the phone seems
to pause and miss the 5th digit, often requiring the user to re-dial the
5th digit several times.
I'm not sure if this is some sort of "Early Dial" feauture trying
to match
on a 4 figit extension, but I would like any help that people can provide.
--
Vice President of N2Net, a New Age Consulting Service, Inc. Company
http://www.n2net.net Where everything clicks into place!
KP-216-121-ST
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Greg Boehnlein wrote:>Hello, > I have a mixture of Polycom SP IP 500 and 300 phones. I have been >reading through the administration manual to try and solve this problem, >but I do not seem to be able to find the answers to my question. I figured >I would ask here and see if anyone has some suggestions. > >The problem is kind of annoying. After dialing 4 digits, the phone seems >to pause and miss the 5th digit, often requiring the user to re-dial the >5th digit several times. > >I'm not sure if this is some sort of "Early Dial" feauture trying to match >on a 4 figit extension, but I would like any help that people can provide. > > >It's because of the dialplan configuration in phone MAC-config file. Easiest way is to get default conf file that came with your firmware and replace it, modifying settings as needed. Andrei
On Wed, 12 Jan 2005, Paul Rodan wrote:>> Yeah, it's a way for numbers to get sent faster, so you don't have towait>> for the 3 second timeout before it gets transmitted to Asterisk. It's >> similar to the dial-plan in the Sipura devices. >> >> I don't know where it's mentioned in their documentation, maybe it's on >> their cd somewhere. I was just thrown a phone and told to figure it out, >> thanks to searching through the forum and a little help on the ircchannel,>> I figured it out after a little bit of time. It's extremely customizable(so>> are the Sipura's). > > Any idea on docs? I found the following message from the mailing list that> I'm going to work with tonight.. > > http://lists.digium.com/pipermail/asterisk-users/2004-May/045721.htmlMy Polycom admin guide (pg. 115, 4.6.2.1.4.1) says the dialplan digitmap is "compatible with the digit map feature of MGCP described in 2.1.5 of RFC 3435". The RFC can be found in many places, for example here: http://www.faqs.org/rfcs/rfc3435.html -- kuj