asterisk users - Apr 2004 - Newbie alert: Cannot get voicemail to answer (have scoured the web for help)

I'm having a bit of a problem here:

I have a * box with a fritz isdn card (running capi 2.0 and chan_capi) and a
x100p card for testing purposes.

As a proof of concept, I wanted to be able to dial into the * using the isdn
line, listen to a message, and enter a 3 digit extension number. If this
happens, I wanted the * box to dial out using the x100p card, into our PBX
(Nortel Meridian).

If there was no answer, I wanted to leave a voicemail message.

Now, I *can* dial in using isdn, enter the extension, and if someone
answers, I can speak to them with no problem.

However, if there is no answer, or the extension is busy, * just keeps on
trying to connect, and never drops to voicemail (busy or unavailable).

Please help - I have tried for hours now to find the problem. It is probably
a very obvious thing ...

I am using cvs head, downloaded this morning.

I have attached my conf files below.

Julian.

#### extensions.conf ####

[general]

static=yes
writeprotect=yes

[default]
exten => s,1,Wait,1
exten => s,2,Answer
exten => s,3,DigitTimeout,5
exten => s,4,ResponseTimeout,10
exten => s,5,BackGround(tt-monkeysintro)
exten => s,6,BackGround(tt-monkeys)

exten => _7XX,1,Dial(zap/1/${EXTEN}|5m)
exten => _7XX,2,Voicemail(u${EXTEN})
exten => _7XX,3,Hangup
exten => _7XX,103,Voicemail(b${EXTEN})
exten => _7XX,104,Hangup

exten => #,1,Playback(demo-thanks)
exten => #,2,Hangup

exten => t,1,Goto(#,1)
exten => i,1,Playback(invalid)
exten => i,2,Hangup

#### capi.conf ####
;
; CAPI config
;
;
[general]
nationalprefix=0
internationalprefix=00
rxgain=0.8
txgain=0.8

[interfaces]

msn=OurNumberHere
incomingmsn=*
controller=1
softdtmf=1
accountcodecontext=from-isdn
;echosquelch=1
echocancel=yes
;echotail=64
callgroup=1
deflect=12345678
devices=2

#### zapata.conf ####
[channels]
language=en
signalling=fxs_ks
usecallerid=yes
echocancel=yes
channel => 1

> However, if there is no answer, or the extension is busy, * 
> just keeps on trying to connect, and never drops to voicemail 
> (busy or unavailable).
> 
> exten => _7XX,1,Dial(zap/1/${EXTEN}|5m)
try something like exten => _7XX,1,Dial(zap/1/${EXTEN},20) where 20 is
the number of seconds you want it to time out after
> exten => _7XX,2,Voicemail(u${EXTEN})
> exten => _7XX,3,Hangup
> exten => _7XX,103,Voicemail(b${EXTEN})
This should be the Dial priority plus 101 (or 102 in your case)

Hope this helps....

Sean

Thanks for the help, but the problem remains:

 did try the ,20 - same thing (but I tried 5 instead).

this was from the console:

    -- Executing Wait("CAPI[contr1/444970]/5", "1") in new
stack
    -- started pbx on channel (callgroup=2)!
    -- Executing Answer("CAPI[contr1/444970]/5", "") in new
stack
    -- CAPI Answering for MSN 444970
    -- Executing DigitTimeout("CAPI[contr1/444970]/5", "5")
in new stack
    -- Set Digit Timeout to 5
    -- Executing ResponseTimeout("CAPI[contr1/444970]/5",
"10") in new stack
    -- Set Response Timeout to 10
    -- Executing BackGround("CAPI[contr1/444970]/5",
"tt-monkeysintro") in
new stack
    -- Playing 'tt-monkeysintro' (language 'en')
  == CDR updated on CAPI[contr1/444970]/5
    -- Executing Dial("CAPI[contr1/444970]/5",
"zap/1/711|5") in new stack
    -- Called 1/711
    -- Zap/1-1 answered CAPI[contr1/444970]/5
    -- Hungup 'Zap/1-1'
  == Spawn extension (default, 711, 1) exited non-zero on
'CAPI[contr1/444970]/5'
    -- CAPI Hangingup

Julian.
> ----- Original Message ----- 
> From: "Sean Cheesman" <scheesman@macarthur-group.com>
> To: <asterisk-users@lists.digium.com>
> Sent: Friday, April 16, 2004 5:58 PM
> Subject: RE: [Asterisk-Users] Newbie alert: Cannot get voicemail to answer
> (have scoured the web for help)
>
>
> > > However, if there is no answer, or the extension is busy, *
> > > just keeps on trying to connect, and never drops to voicemail
> > > (busy or unavailable).
> > >
> > > exten => _7XX,1,Dial(zap/1/${EXTEN}|5m)
> > try something like exten => _7XX,1,Dial(zap/1/${EXTEN},20) where 20
is
> > the number of seconds you want it to time out after
> >
> > > exten => _7XX,2,Voicemail(u${EXTEN})
> > > exten => _7XX,3,Hangup
> > > exten => _7XX,103,Voicemail(b${EXTEN})
> > This should be the Dial priority plus 101 (or 102 in your case)
> >
> > Hope this helps....
> >
> > Sean
> > _______________________________________________
> > Asterisk-Users mailing list
> > Asterisk-Users@lists.digium.com
> > http://lists.digium.com/mailman/listinfo/asterisk-users
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
> >
>