asterisk users - Jan 2004 - PRI D Channel and Caller-ID issue......

I was wondering if anyone has encountered and overcome this situation:

We've got a PRI to our Asterisk system and notice that if a call comes in 
from a phone on our network, both caller name and caller number are 
delivered in the D Channel setup message.  If a call comes to our switch 
from off-network, i.e. the LEC, long distance, or a cellular provider, 
only the caller number is sent in the setup message.  We've found out that 
the caller name information is sent but in a later D channel message, not 
the setup.

Is there a way to have Asterisk gather that information from subsequent 
messages?

Thanks for input anyone can provide!

chris
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20040107/bdb335bb/attachment.htm

On Wed, 7 Jan 2004 cveazey@blackhillsfiber.com wrote:
> delivered in the D Channel setup message.  If a call comes to our switch
> from off-network, i.e. the LEC, long distance, or a cellular provider,
> only the caller number is sent in the setup message.  We've found out
that
> the caller name information is sent but in a later D channel message, not
> the setup.
>
> Is there a way to have Asterisk gather that information from subsequent
> messages?
Hmm... we have a similar situation.  Where do you need the data?  I've
noticed that it does end up there in time for voicemail notifications and
writing the CDR out, but not in time to ring SIP endpoints.

Does it show up on a show channel?  -rt

> -----Original Message-----
> From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-
> admin@lists.digium.com] On Behalf Of Ryan Tucker
> 
> On Wed, 7 Jan 2004 cveazey@blackhillsfiber.com wrote:
> > delivered in the D Channel setup message.  If a call comes to our
switch
> > from off-network, i.e. the LEC, long distance, or a cellular
provider,
> > only the caller number is sent in the setup message.  We've found
out
> that
> > the caller name information is sent but in a later D channel
message,
> not
> > the setup.
> >
> > Is there a way to have Asterisk gather that information from
subsequent
> > messages?
> 
> Hmm... we have a similar situation.  Where do you need the data?  I've
> noticed that it does end up there in time for voicemail notifications
and
> writing the CDR out, but not in time to ring SIP endpoints.
> 
> Does it show up on a show channel?  -rt
Mark answered this a couple days ago for me. Do a "pri debug span" and
see if the caller name is in a FACILITY message. If so, Steve's comment
about adding a Wait(1) as the first priority for the incoming call will
work.

Regards,

--- Gavin

"Adams, Gavin" <gadams@promisant.com>
Sent by: asterisk-users-admin@lists.digium.com
01/08/2004 06:55 AM
Please respond to asterisk-users

 
        To:     <asterisk-users@lists.digium.com>
        cc: 
        Subject:        RE: [Asterisk-Users] PRI D Channel and Caller-ID
issue......

> -----Original Message-----
> From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-
> admin@lists.digium.com] On Behalf Of Ryan Tucker
> 
> On Wed, 7 Jan 2004 cveazey@blackhillsfiber.com wrote:
> > delivered in the D Channel setup message.  If a call comes to our
switch
> > from off-network, i.e. the LEC, long distance, or a cellular
provider,
> > only the caller number is sent in the setup message.  We've found
out
> that
> > the caller name information is sent but in a later D channel
message,
> not
> > the setup.
> >
> > Is there a way to have Asterisk gather that information from
subsequent
> > messages?
> 
> Hmm... we have a similar situation.  Where do you need the data?  I've
> noticed that it does end up there in time for voicemail notifications
and
> writing the CDR out, but not in time to ring SIP endpoints.
> 
> Does it show up on a show channel?  -rt
Mark answered this a couple days ago for me. Do a "pri debug span" and
see if the caller name is in a FACILITY message. If so, Steve's comment
about adding a Wait(1) as the first priority for the incoming call will
work.

Regards,

--- Gavin
___________________________________________________________________________
Gavin, Steve, and Ryan,

I wanted to thank you; that 1 second delay on the incoming call fixed the 
issue.  I did the PRI debug like you suggested and found that the 
D-channel adds a FACILITY message type (with caller name included) if the 
call is from outside our switch.  If the call is inside the network, the D 
Channel puts the caller name in the SETUP message.  It must have something 
to do with off-net calls dipping to remote databases for that information. 
 We have our switch set to not dip to SS7 if the call is inside our 
switch.

Again, thanks.  Chalk this up as another satisfied Asterisk list user!

chris
_______________________________________________
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users


-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20040108/1f143296/attachment.htm