Ok, this falls under the newbie category: Has anybody created any documentation on using musiconhold or call parking? I have found sample config files for musiconhold, but I'm not sure how they work. [musiconhold.conf] [classes] loud=>mp3:/var/lib/asteriks/mohmp3 How do I then set up this feature in extensions.conf? I can't seem to find an example of what I'm looking for (or I am not understanding the examples that I find .... my money is on the latter). Do you just hit the hold button and then the person should hear the music, or do you need to enter an extension to place a call on hold? Also, what exactly is call parking, and how is it different from holding a call? _________________________________________________________________ Protect your PC - get McAfee.com VirusScan Online http://clinic.mcafee.com/clinic/ibuy/campaign.asp?cid=3963
On 13/05/2003 at 16:19 Derek Beaumont wrote:>Ok, this falls under the newbie category: > >Has anybody created any documentation on using musiconhold or call parking? >I have found sample config files for musiconhold, but I'm not sure how >they work. >Don't think there is any, not that I've seen>How do I then set up this feature in extensions.conf? >I can't seem to find an example of what I'm looking for (or I am not >understanding the examples that I find .... my money is on the latter).Music on hold normally takes place when a cal goes on hold (oddly enough) however you can set up an exten that you can call to make sure it's working exten => 3000,1,Ringing exten => 3000,2,Answer exten => 3000,3,MusicOnHold,default in this case if you call exten 3000 you get music on hold. You need to make sure that you have mpg123 in /usr/bin and make sure it's a recent version like 0.59r. When I do a ps -aux on my machine I actually have 6 copies of mpg123 running.> >Do you just hit the hold button and then the person should hear the music, >or do you need to enter an extension to place a call on hold?It depends on the phone, for example I use # on my snom 100's for the transfer button, the caller gets music on hold then too...>Also, what exactly is call parking, and how is it different from holding a >call?Call parking is a really nice feature for any phone system, tech support engineers working late at night would find it hard to live without. Imagine the scene, you're on your own in the office. Your desk is on the 2nd floor and the computer room is on the 4th. You are working late to fix a problem on one of the servers, but you need some help. You call another support team - they say they are busy but will call you back in 5 minutes. When they call you back they ask you to fiddle with the server. So, now you have a number of options 1. Say "hang on", run up stairs and do what they ask then run back and say "done that" only to hear them ask you to do somehting else. 2. Say "hang on, I'll transfer the call upstairs", you transfer the call to the computer room, run up stairs,pick up the phone in the computer room, run downstairs hang up, run upstairs and talk to the support team. 3. Say "hang on, I'll transfer the call upstairs", you park the call, hang up, run upstairs to the computer room and pick up the parked call. Parking allows you to tranfer the call to a 'fictional' extention that will hold it until you unpark it (or they hang up) Call parking is a wonderful thing... embrace it with open arms HTH Andy>_________________________________________________________________ >Protect your PC - get McAfee.com VirusScan Online >http://clinic.mcafee.com/clinic/ibuy/campaign.asp?cid=3963 > >_______________________________________________ >Asterisk-Users mailing list >Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users
This is they way call parking is designed so you don't forget them. ;-) You can set the system timeout for parked calls in the parking.conf file: timeout => 300 will be 300 seconds in park. Ben -----Original Message----- From: Adam Goryachev [mailto:mailinglists@websitemanagers.com.au] Sent: Tuesday, May 13, 2003 7:24 PM To: asterisk-users@lists.digium.com Subject: RE: [Asterisk-Users] Music on hold, Call Parking, etc> 3. Say "hang on, I'll transfer the call upstairs", you park the > call, hang up, run upstairs to the computer room and pick > up the parked call. > > Parking allows you to tranfer the call to a 'fictional' extention > that will hold it until you unpark it (or they hang up)Except whenever I park a call, it seems to come back and ring all the extensions after only about 30 seconds... It seems I can't make them just stay parked :( Anyone with a solution?? PS, the context the call was in before I parked it rings all the extensions... Regards, Adam _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users
====================================================Music on hold normally takes place when a cal goes on hold (oddly enough) however you can set up an exten that you can call to make sure it's working ====================================================So I guess I should ask why I don't hear music (or the sample hold mp3) when a call is placed on hold. --musiconhold.conf-- ; Music on hold class definitions ; [classes] default => quietmp3:/var/lib/asterisk/mohmp3 ;loud => mp3:/var/lib/asterisk/mohmp3 ;random => quietmp3:/var/lib/asterisk/mohmp3,-z I do have mpg123 installed (0.59r) and a ps -aux shows that it is running Is there a special way to place a call on hold that I am not aware of? _________________________________________________________________ The new MSN 8: advanced junk mail protection and 2 months FREE* http://join.msn.com/?page=features/junkmail
I am using a regular analog phone. Derek, What are you using to place the call? Snom Phone? Cisco or soft phone? Andy *********** REPLY SEPARATOR *********** On 14/05/2003 at 10:28 Derek Beaumont wrote:>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D >Music on hold normally takes place when a cal goes on hold (oddly enough) >however you can set up an exten that you can call to make sure it'sworking >=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D >So I guess I should ask why I don't hear music (or the sample hold mp3) >when a call is placed on hold. > >--musiconhold.conf-- >; Music on hold class definitions >; >[classes] >default =3D> quietmp3:/var/lib/asterisk/mohmp3 >;loud =3D> mp3:/var/lib/asterisk/mohmp3 >;random =3D> quietmp3:/var/lib/asterisk/mohmp3,-z > > >I do have mpg123 installed (0.59r) and a ps -aux shows that it is running > >Is there a special way to place a call on hold that I am not aware of? > >_________________________________________________________________ >The new MSN 8: advanced junk mail protection and 2 months FREE* >http://join.msn.com/?page=3Dfeatures/junkmail > >_______________________________________________ >Asterisk-Users mailing list >Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users_________________________________________________________________ STOP MORE SPAM with the new MSN 8 and get 2 months FREE* http://join.msn.com/?page=features/junkmail
Did you add the SetMusiconHold option in your context? exten => s,1,Wait(0) exten => s,2,Answer exten => s,3,SetMusiconHold,default <--- That enables Music on Hold for incoming PSTN calls. ..... ..... -----Original Message----- From: Derek Beaumont [mailto:jerkface2098@hotmail.com] Sent: Wednesday, May 14, 2003 11:35 AM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Music on hold, Call Parking, etc I am using a regular analog phone. Derek, What are you using to place the call? Snom Phone? Cisco or soft phone? Andy *********** REPLY SEPARATOR *********** On 14/05/2003 at 10:28 Derek Beaumont wrote:>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D >Music on hold normally takes place when a cal goes on hold (oddly enough) >however you can set up an exten that you can call to make sure it'sworking >=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D >So I guess I should ask why I don't hear music (or the sample hold mp3) >when a call is placed on hold. > >--musiconhold.conf-- >; Music on hold class definitions >; >[classes] >default =3D> quietmp3:/var/lib/asterisk/mohmp3 >;loud =3D> mp3:/var/lib/asterisk/mohmp3 >;random =3D> quietmp3:/var/lib/asterisk/mohmp3,-z > > >I do have mpg123 installed (0.59r) and a ps -aux shows that it is running > >Is there a special way to place a call on hold that I am not aware of? > >_________________________________________________________________ >The new MSN 8: advanced junk mail protection and 2 months FREE* >http://join.msn.com/?page=3Dfeatures/junkmail > >_______________________________________________ >Asterisk-Users mailing list >Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users_________________________________________________________________ STOP MORE SPAM with the new MSN 8 and get 2 months FREE* http://join.msn.com/?page=features/junkmail _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users