wine users - Oct 2009 - problem with call center program

HI!
i'm having a problem with the program teleprom, wich is used to call center
solutions. this program has to connect to a server (smb) to display incoming
calls.

when i press the button connect, i get run time error 430 "Class does not
support automation or does not support expected interface". i've
already installed mdac with winetricks because i read that it has something to
do with it. but it didn't work. here's the terminal output:


$ wine .wine/drive_c/Archivos\ de\ programa/Teleform\ IPT\ Interactivo/teleform\
IPT\ Interact.exe
fixme:ole:OleLoadPictureEx
(0xe01d04,568406,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32fae8),
partially implemented.
fixme:ole:OleLoadPictureEx
(0xe01d04,2246,0,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32fae8),
partially implemented.
err:statusbar:StatusWindowProc unknown msg 2210 wp=0001 lp=00010050
fixme:ole:OleLoadPictureEx
(0xe01d04,1597,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32fab8),
partially implemented.
fixme:ole:OLEPictureImpl_SaveAsFile (0x1b6f10)->(0x1c9260, 0, (nil)), hacked
stub.
err:alsa:ALSA_CheckSetVolume Could not find 'PCM Playback Volume'
element
err:alsa:ALSA_CheckSetVolume Could not find 'PCM Playback Volume'
element
fixme:ntdll:find_reg_tz_info Can't find matching timezone information in the
registry for bias 180, std (d/m/y): 15/03/2009, dlt (d/m/y): 18/10/2009
fixme:ole:OleLoadPictureEx
(0xe04f84,568406,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea84),
partially implemented.
fixme:ole:OleLoadPictureEx
(0xe04f84,2246,0,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea84),
partially implemented.
err:toolbar:ToolbarWindowProc unknown msg 2210 wp=00000001 lp=00020064
fixme:ole:OleLoadPictureEx
(0xe09e94,2246,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32e6d0),
partially implemented.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
err:statusbar:StatusWindowProc unknown msg 2210 wp=0001 lp=0001008a
fixme:ole:OleLoadPictureEx
(0xe04f84,1086,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea24),
partially implemented.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
fixme:ole:OleLoadPictureEx
(0xe04f84,774,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea24),
partially implemented.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
fixme:ole:OleLoadPictureEx
(0xe04f84,774,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea24),
partially implemented.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
fixme:ole:OleLoadPictureEx
(0xe04f84,3134,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea24),
partially implemented.
fixme:ole:OleLoadPictureEx
(0xe04f84,3134,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea24),
partially implemented.
fixme:ole:OleLoadPictureEx
(0xe04f84,3270,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea24),
partially implemented.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
fixme:ole:OleLoadPictureEx
(0xe04f84,1086,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea24),
partially implemented.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
err:trackbar:TRACKBAR_WindowProc unknown msg 2210 wp=00000001 lp=0001009c
fixme:ole:OleLoadPictureEx
(0xe04f84,1086,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea24),
partially implemented.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
fixme:ole:OleLoadPictureEx
(0xe04f84,1086,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea24),
partially implemented.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
fixme:ole:OleLoadPictureEx
(0xe04f84,774,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea24),
partially implemented.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
fixme:ole:OleLoadPictureEx
(0xe04f84,774,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea24),
partially implemented.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
err:trackbar:TRACKBAR_WindowProc unknown msg 2210 wp=00000001 lp=000100c0
fixme:ole:OleLoadPictureEx
(0xe04f84,3134,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea24),
partially implemented.
fixme:ole:OleLoadPictureEx
(0xe04f84,3134,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea24),
partially implemented.
fixme:ole:OleLoadPictureEx
(0xe1443c,6542,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32e0fc),
partially implemented.
fixme:ole:OleLoadPictureEx
(0xe04f84,3270,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea24),
partially implemented.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
fixme:ole:OleLoadPictureEx
(0xe04f84,10478,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea54),
partially implemented.
fixme:ole:OleLoadPictureEx
(0xe04f84,10478,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea54),
partially implemented.
fixme:ole:OleLoadPictureEx
(0xe04f84,774,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea54),
partially implemented.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
fixme:ole:OleLoadPictureEx
(0xe04f84,774,1,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x32ea54),
partially implemented.
fixme:ole:OLEPictureImpl_get_hPal unimplemented for type 3. Returning 0 palette.
fixme:ole:OLEPictureImpl_SaveAsFile (0x21fe28)->(0x1caa668, 0, (nil)), hacked
stub.
fixme:ole:OleLoadPictureEx
(0xa3e4ac,1086,0,{7bf80980-bf32-101a-8bbb-00aa00300cab},x=0,y=0,f=0,0x33eeb8),
partially implemented.
fixme:ole:OLEPictureImpl_SaveAsFile (0x12c828)->(0x132ff0, 0, (nil)), hacked
stub.
err:ole:marshal_object object doesn't expose interface
{7fd52380-4e07-101b-ae2d-08002b2ec713}, failing with error 0x80004002
err:rpc:I_RpcReceive we got fault packet with status 0x80004002
err:ole:ClientIdentity_QueryMultipleInterfaces IRemUnknown_RemQueryInterface
failed with error 0x80004002
err:ole:marshal_object object doesn't expose interface
{37d84f60-42cb-11ce-8135-00aa004bb851}, failing with error 0x80004002
err:rpc:I_RpcReceive we got fault packet with status 0x80004002
err:ole:ClientIdentity_QueryMultipleInterfaces IRemUnknown_RemQueryInterface
failed with error 0x80004002
fixme:ole:DllGetClassObject 
    CLSID:    {b196b286-bab4-101a-b69c-00aa00341d07},
    IID:    {d5f569d0-593b-101a-b569-08002b2dbf7a}
err:ole:apartment_getclassobject DllGetClassObject returned error 0x80040111
err:ole:CoGetClassObject no class object {b196b286-bab4-101a-b69c-00aa00341d07}
could be created for context 0x80000001
err:ole:marshal_object couldn't get IPSFactory buffer for interface
{b196b284-bab4-101a-b69c-00aa00341d07}
err:rpc:I_RpcReceive we got fault packet with status 0x80004002
err:ole:ClientIdentity_QueryMultipleInterfaces IRemUnknown_RemQueryInterface
failed with error 0x80004002
fixme:ole:OLEPictureImpl_FindConnectionPoint no connection point for
{33ad4f92-6699-11cf-b70c-00aa0060d393}
fixme:ole:OLEPictureImpl_FindConnectionPoint no connection point for
{33ad4f92-6699-11cf-b70c-00aa0060d393}
fixme:ole:OLEPictureImpl_FindConnectionPoint no connection point for
{33ad4ed2-6699-11cf-b70c-00aa0060d393}
fixme:ole:OLEPictureImpl_FindConnectionPoint no connection point for
{33ad4f92-6699-11cf-b70c-00aa0060d393}
fixme:ole:OLEPictureImpl_FindConnectionPoint no connection point for
{33ad4f92-6699-11cf-b70c-00aa0060d393}
fixme:ole:OLEPictureImpl_FindConnectionPoint no connection point for
{33ad4f92-6699-11cf-b70c-00aa0060d393}
fixme:ole:OLEPictureImpl_Render Not quite correct implementation of rendering
icons...




I GUESS the error has nothing to do with the connection process becase if i
assign an inexistent server, it happens the same. i mean, i think there's
something before, more related with graphics, buttons or glyphs, that is making
it not to work. as far as i know, running under windows, in this exact moment
appears a tray icon.
i have ubuntu 9.04 with the latest wine stable version.
THANKSS

well, things got a little better.
i installed dcom98 with winetricks and now the error doesn't appear anymore.
but the program still doesn't work as it should. i think it is at least
connecting successfully with the server because if i try to connect to an
inexistent IP, it shows a stranger behaviour.

the part that doesn't work is when the server tells the terminal there's
an incoming call. it should appear a window in the terminal. it seems that the
server can't communicate send this information. the server has win xp and
the terminal , ubuntu 9.04.

i wonder if there's any problema with the pc's network name because in
linux I can't connect to the server thru its network name only with the ip.
otherwise, in the server (with win xp), there's no configuration that tells
that it should connect with the terminal thru the ip or thru the name...

does anybody have any idea??
thanks

>things seems to be working fine but, the main function of the system, show
>incoming calls, doesn't work. i've checked the connection between
the client
>machine (ubuntu) and the server (win xp) and netstat command tells me the
>connection is established. if i run wine thru the terminal, there's no
output in
>the moment that the server sends the information. is there anyway to see
which
>information is being transported thru the ports??? would there be any other
>solution??
Not to be a wise guy, but you will have to 'sniff' the data packets to
see if appropriate data is being transferred between the two systems.  That is
WAY outside the scope of this project.

James McKenzie