similar to: Tripp Lite INTERNET750U instant commands ?

Hello List, David: I’ thanking you … :-) I’m using the tripplite_usb driver and the barcode on mine says: 9347AIOBC470902728 or 9347A10BC470902728. with pictures… https://drive.google.com/file/d/1SJWDr0g95KOD-FpbOPHUyl9bsbOKePlD/view?usp=sharing https://drive.google.com/file/d/1SFMT-GbZRcRO03gEy_7SszZ43-LYmEZM/view?usp=sharing

After a quick glance, it looks like that older version of the INTERNET750U supports only a few controls Shutdown of the inverter, cancelling that shutdown, setting the delay for the shutdown timer, and enabling/disabling a USB watchdog function. My *guess* is that Network UPS Tools is just exposing the shutdown command as one command. Does that help? Note to users with the same model but

Hi Jean-Roch, No. There is no user-facing firmware update process available. If there are any particular commands you're interested in on a newer unit, I can look them up. ________________________________ From: jean-roch blais <blaisjeanroch at gmail.com> Sent: Friday, January 3, 2020 6:13 PM To: David Zomaya Cc: nut-upsuser at alioth-lists.debian.net Subject: Re: [POSSIBLE FRAUD] Re:

Thanks. Looks like an older SKU, so I'll look into it when I am back in the office later this week. ________________________________ From: Jean-Roch Blais <blaisjeanroch at gmail.com> Sent: Tuesday, December 31, 2019 8:04:34 PM To: David Zomaya Cc: nut-upsuser at alioth-lists.debian.net Subject: Re: [EXTERNAL] [Nut-upsuser] Tripp Lite INTERNET750U instant commands ? Hello List, David:

Ok thank's for your time David, the PSUs, I have two old ones, are working very well. I simply put in new batteries and on they go :-). I'm using the PSUs mostly to secure my Raspberry PIs, which are notorious to fail (SD card) on power failures. Bye, jrb. On Fri, Jan 3, 2020 at 7:35 PM David Zomaya <David_Zomaya at tripplite.com> wrote: > > Hi Jean-Roch, > No. There is no

Thank's David, really appreciate your answer, and your time. Just a yes or a no, can I upgrade the firmware on this UPS ? Cheers jrb On Fri, Jan 3, 2020, 19:06 David Zomaya, <David_Zomaya at tripplite.com> wrote: > > After a quick glance, it looks like that older version of the INTERNET750U > supports only a few controls Shutdown of the inverter, cancelling that >

Others on the list may have quicker answers, but I can look into this a bit when I am back in the office. What driver are you using? Can you provide the SKU portion of your serial number? https://www.tripplite.com/support/identify-products <https://www.tripplite.com/support/identify-products> Thank you, David Zomaya Tripp Lite ________________________________ From: Nut-upsuser

That would be great.  If there is something I can do to collect data or troubleshoot, please let me know. ---- On Wed, 20 May 2020 08:51:14 -0400 David Zomaya <David_Zomaya at tripplite.com> wrote ---- I'm still working remotely, but I should be able to get something set up soon. I'll reply all here once I have something to report. Thank you, David Zomaya Tripp

If I installed and tested against Ubuntu, how useful would that be in general and in this specific case? I think we've seen a few reports of issues with the newer 3024 protocols and I'd like to help get them sorted out. Thank you, David Zomaya Tripp Lite ________________________________ From: Nut-upsuser <nut-upsuser-bounces+david_zomaya=tripplite.com at

I haven't tried it on RaspberryPi, but if there's some specific Tripp Lite information I can help with, let me know. David Zomaya Tripp Lite ________________________________ From: Nut-upsuser <nut-upsuser-bounces+david_zomaya=tripplite.com at alioth-lists.debian.net> on behalf of Charles Lepple <clepple at gmail.com> Sent: Sunday, December 8, 2019 8:36 PM To: Layne Fowler

Thought I'd follow up in case someone else runs into this issue. In the end what worked for me was tweaking the udev rules. I have had no USB disconnects or stale data warnings so far. I only used one rule for my UPS: # /etc/udev/rules.d/62-nut-usbups.rules SUBSYSTEM!="usb", GOTO="nut-usbups_rules_end" # TrippLite # e.g. TrippLite SMART1500LCD - usbhid-ups

Tested a Ubuntu 18.04 LTS virtual machine with NUT 2.7.4 and a 3024 protocol Tripp Lite UPS (mine is a INTERNET550U, but same protocol) :/etc/nut$ lsusb | grep Tripp Bus 002 Device 004: ID 09ae:3024 Tripp Lite I it got generally working (outputting reasonable responses to upsc, although there are some issues with variables like frequency) by adding productid=3024 to my ups.conf. Like this:

"Can't claim USB device [09ae:3024]: could not detach kernel driver from interface 0: Operation not permitted" Is probably an issue with NUT grabbing the UPS... can you disconnect and reconnect the USB cable and try again? If that fails, maybe a udev rule will help. Thank you, David Zomaya Tripp Lite <http://www.tripplite.com/> ________________________________ From:

I'm running Raspbian Buster, but given that the error seems to be "higher order" than a hardware issue - one of parsing the protocol?  I suspect that Ubuntu would be a decent "lookalike" to model the issue.  ---- On Tue, 19 May 2020 22:31:56 -0400 David Zomaya <David_Zomaya at tripplite.com> wrote ---- If I installed and tested against Ubuntu, how useful would

My thoughts for a test: * Just have MODE=standalone in nut.conf * Put [tripplite] driver = usbhid-ups port = auto productid=3024 desc = "Tripp Lite Internet600U" In ups.conf * Put LISTEN 127.0.0.1 3493 LISTEN ::1 3493 [tripplite] driver = usbhid-ups port = auto in upsd.conf That may be suboptimal but will probably work for a test. Side

Hi Greg, I haven’t but I will give that a shot later this week and advise. Thanks for the tip. Thank you, David Zomaya Technical Support [cid:image007.png at 01D525AF.B38D63F0] 1111 W. 35th Street | Chicago, IL 60609 USA 773.869.1156 | david_zomaya at tripplite.com [cid:image008.png at 01D525AF.B38D63F0]<http://www.tripplite.com/> From: Nut-upsuser

Borrowing from our friends at Ask Ubuntu ( https://askubuntu.com/a/276637 ) there is. I've modified it for use with a Tripp Lite UPS and 3024 protocol below. Try disconnect/reconnect after and see what happens. :/etc/nut$ cat /etc/udev/rules.d/90-nut-ups.rules # /etc/udev/rules.d/90-nut-ups.rules ACTION=="add", \ SUBSYSTEM=="usb", \ ATTR{idVendor}=="09ae",

Glad to hear it's working, thanks Tom. Network UPS Tools team: is fixing this as simple as me telling you what new UPS protocols are HID-PDC compliant? Thank you, David Zomaya Tripp Lite<http://www.tripplite.com/> ________________________________ From: Tom Cooper <tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 2:42 PM To: David Zomaya Cc: nut-upsuser Subject: Re:

Thanks Ken. I'll plan to sit down and look up the protocol information over the next week or so and follow up. ________________________________ From: Ken Olum <kdo at cosmos.phy.tufts.edu> Sent: Tuesday, January 14, 2020 1:35:10 PM To: David Zomaya Cc: kdo at cosmos.phy.tufts.edu; layne.fowler at gmail.com; nut-upsuser at alioth-lists.debian.net Subject: [EXTERNAL] Re: [Nut-upsuser]

Wow - you're doing all the work for me! Thanks for the rule set.  I can't easily reboot that box just now, so I'm working on reloading the rules. When I try  udevadm control --reload-rules && udevadm trigger May 20 15:19:01 elmer systemd-udevd[3413]: Process '/sbin/crda' failed with exit code 234. May 20 15:19:01 elmer systemd-udevd[3413]: Using default