Nut upsuser - Jan 2020 - [POSSIBLE FRAUD] Re: [EXTERNAL] Tripp Lite INTERNET750U instant commands ?

After a quick glance, it looks like that older version of the INTERNET750U
supports only a few controls Shutdown of the inverter, cancelling that shutdown,
setting the delay for the shutdown timer, and enabling/disabling a USB watchdog
function.

My *guess* is that Network UPS Tools is just exposing the shutdown command as
one command.
Does that help?

Note to users with the same model but purchased more recently: the UPS protocol
has since been updated, this probably does not apply to you.

________________________________
From: Nut-upsuser <nut-upsuser-bounces+david_zomaya=tripplite.com at
alioth-lists.debian.net> on behalf of David Zomaya
Sent: Tuesday, December 31, 2019 8:06 PM
To: Jean-Roch Blais
Cc: nut-upsuser at alioth-lists.debian.net
Subject: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Tripp Lite INTERNET750U
instant commands ?


Thanks. Looks like an older SKU, so I'll look into it when I am back in the
office later this week.

________________________________
From: Jean-Roch Blais <blaisjeanroch at gmail.com>
Sent: Tuesday, December 31, 2019 8:04:34 PM
To: David Zomaya
Cc: nut-upsuser at alioth-lists.debian.net
Subject: Re: [EXTERNAL] [Nut-upsuser] Tripp Lite INTERNET750U instant commands ?

Hello List, David: I’ thanking you … :-)

I’m using the tripplite_usb driver and the barcode on mine says:
9347AIOBC470902728 or 9347A10BC470902728.

with pictures…

https://drive.google.com/file/d/1SJWDr0g95KOD-FpbOPHUyl9bsbOKePlD/view?usp=sharing<https://urldefense.proofpoint.com/v2/url?u=https-3A__drive.google.com_file_d_1SJWDr0g95KOD-2DFpbOPHUyl9bsbOKePlD_view-3Fusp-3Dsharing&d=DwMFaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=4oVhCol_nt0E6Wui5AnhM7dHKsvcA1BvivjPrDJ-xt8&s=uM3tuJwETh2FdKvNVo5gLgJae1WNl2sPWBGNmwq8AIo&e=>
https://drive.google.com/file/d/1SFMT-GbZRcRO03gEy_7SszZ43-LYmEZM/view?usp=sharing<https://urldefense.proofpoint.com/v2/url?u=https-3A__drive.google.com_file_d_1SFMT-2DGbZRcRO03gEy-5F7SszZ43-2DLYmEZM_view-3Fusp-3Dsharing&d=DwMFaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=4oVhCol_nt0E6Wui5AnhM7dHKsvcA1BvivjPrDJ-xt8&s=7ny8_tJCilhsOeAzXqL0a8Ne-DOvpXVo5YKM4BJNaKA&e=>
https://drive.google.com/file/d/1SPx-2VF2GVGnKzBxlFlhRUHrJoMnuxwU/view?usp=sharing<https://urldefense.proofpoint.com/v2/url?u=https-3A__drive.google.com_file_d_1SPx-2D2VF2GVGnKzBxlFlhRUHrJoMnuxwU_view-3Fusp-3Dsharing&d=DwMFaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=4oVhCol_nt0E6Wui5AnhM7dHKsvcA1BvivjPrDJ-xt8&s=ljsuUdz81D9Qsd1pr2NZe2T6XR_PKqjFHeIfq1__Zu4&e=>

cheers
jrb

On Dec 31, 2019, at 20:23, David Zomaya <David_Zomaya at
tripplite.com<mailto:David_Zomaya at tripplite.com>> wrote:

Others on the list may have quicker answers, but I can look into this a bit when
I am back in the office.

What driver are you using?
Can you provide the SKU portion of your serial number?
https://www.tripplite.com/support/identify-products


<https://www.tripplite.com/support/identify-products>
Thank you,
David Zomaya
Tripp Lite


________________________________
From: Nut-upsuser <nut-upsuser-bounces+david_zomaya=tripplite.com at
alioth-lists.debian.net<mailto:nut-upsuser-bounces+david_zomaya=tripplite.com
at alioth-lists.debian.net>> on behalf of jean-roch blais
<blaisjeanroch at gmail.com<mailto:blaisjeanroch at gmail.com>>
Sent: Tuesday, December 31, 2019 5:52 PM
To: nut-upsuser at alioth-lists.debian.net<mailto:nut-upsuser at
alioth-lists.debian.net>
Subject: [EXTERNAL] [Nut-upsuser] Tripp Lite INTERNET750U instant commands ?

This is an EXTERNAL email. Please take a moment and think before clicking any
links or opening any attachments from this email. If suspicious, please forward
to ishelpdesk at tripplite.com<mailto:ishelpdesk at tripplite.com> for
review.
________________________________
Hello List members,

Are there any other commands available for this UPS, I've been searching
without success...

I know I use an old UPS, and when I do: "upscmd -l pbx at
192.168.1.18<mailto:pbx at 192.168.1.18>" for instance, I get the
answer: "Instant commands supported on UPS [pbx]:

shutdown.return - Turn off the load and return when power is back"

If I send this command it works, shutdowns after 15 seconds or so .

Thank's
jrb.





________________________________
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and notify
the sender. Tripp Lite disclaims all warranties and liabilities, and assumes no
responsibility for viruses which may infect an email sent to you from Tripp Lite
and which damage your electronic systems or information. It is your
responsibility to maintain virus detection systems to prevent damage to your
electronic systems and information.

________________________________
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and notify
the sender. Tripp Lite disclaims all warranties and liabilities, and assumes no
responsibility for viruses which may infect an email sent to you from Tripp Lite
and which damage your electronic systems or information. It is your
responsibility to maintain virus detection systems to prevent damage to your
electronic systems and information.
________________________________
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and notify
the sender. Tripp Lite disclaims all warranties and liabilities, and assumes no
responsibility for viruses which may infect an email sent to you from Tripp Lite
and which damage your electronic systems or information. It is your
responsibility to maintain virus detection systems to prevent damage to your
electronic systems and information.
-------------- next part --------------
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Thank's David, really appreciate your answer, and your time. Just a yes or
a no, can I upgrade the firmware on this UPS ?

Cheers
jrb


On Fri, Jan 3, 2020, 19:06 David Zomaya, <David_Zomaya at tripplite.com>
wrote:
>
> After a quick glance, it looks like that older version of the INTERNET750U
> supports only a few controls Shutdown of the inverter, cancelling that
> shutdown, setting the delay for the shutdown timer, and enabling/disabling
> a USB watchdog function.
>
> My *guess* is that Network UPS Tools is just exposing the shutdown command
> as one command.
> Does that help?
>
> Note to users with the same model but purchased more recently: the UPS
> protocol has since been updated, this probably does not apply to you.
>
> ------------------------------
> *From:* Nut-upsuser <nut-upsuser-bounces+david_zomaya> tripplite.com
at alioth-lists.debian.net> on behalf of David Zomaya
> *Sent:* Tuesday, December 31, 2019 8:06 PM
> *To:* Jean-Roch Blais
> *Cc:* nut-upsuser at alioth-lists.debian.net
> *Subject:* [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Tripp Lite
> INTERNET750U instant commands ?
>
>
> Thanks. Looks like an older SKU, so I'll look into it when I am back in
> the office later this week.
> ------------------------------
> *From:* Jean-Roch Blais <blaisjeanroch at gmail.com>
> *Sent:* Tuesday, December 31, 2019 8:04:34 PM
> *To:* David Zomaya
> *Cc:* nut-upsuser at alioth-lists.debian.net
> *Subject:* Re: [EXTERNAL] [Nut-upsuser] Tripp Lite INTERNET750U instant
> commands ?
>
> Hello List, David: I’ thanking you … :-)
>
> I’m using the tripplite_usb driver and the barcode on mine says:
> 9347AIOBC470902728 or 9347A10BC470902728.
>
> with pictures…
>
>
>
https://drive.google.com/file/d/1SJWDr0g95KOD-FpbOPHUyl9bsbOKePlD/view?usp=sharing
>
<https://urldefense.proofpoint.com/v2/url?u=https-3A__drive.google.com_file_d_1SJWDr0g95KOD-2DFpbOPHUyl9bsbOKePlD_view-3Fusp-3Dsharing&d=DwMFaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=4oVhCol_nt0E6Wui5AnhM7dHKsvcA1BvivjPrDJ-xt8&s=uM3tuJwETh2FdKvNVo5gLgJae1WNl2sPWBGNmwq8AIo&e=>
>
>
https://drive.google.com/file/d/1SFMT-GbZRcRO03gEy_7SszZ43-LYmEZM/view?usp=sharing
>
<https://urldefense.proofpoint.com/v2/url?u=https-3A__drive.google.com_file_d_1SFMT-2DGbZRcRO03gEy-5F7SszZ43-2DLYmEZM_view-3Fusp-3Dsharing&d=DwMFaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=4oVhCol_nt0E6Wui5AnhM7dHKsvcA1BvivjPrDJ-xt8&s=7ny8_tJCilhsOeAzXqL0a8Ne-DOvpXVo5YKM4BJNaKA&e=>
>
>
https://drive.google.com/file/d/1SPx-2VF2GVGnKzBxlFlhRUHrJoMnuxwU/view?usp=sharing
>
<https://urldefense.proofpoint.com/v2/url?u=https-3A__drive.google.com_file_d_1SPx-2D2VF2GVGnKzBxlFlhRUHrJoMnuxwU_view-3Fusp-3Dsharing&d=DwMFaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=4oVhCol_nt0E6Wui5AnhM7dHKsvcA1BvivjPrDJ-xt8&s=ljsuUdz81D9Qsd1pr2NZe2T6XR_PKqjFHeIfq1__Zu4&e=>
>
> cheers
> jrb
>
> On Dec 31, 2019, at 20:23, David Zomaya <David_Zomaya at
tripplite.com>
> wrote:
>
> Others on the list may have quicker answers, but I can look into this a
> bit when I am back in the office.
>
> What driver are you using?
> Can you provide the SKU portion of your serial number?
> https://www.tripplite.com/support/identify-products
>
>
> <https://www.tripplite.com/support/identify-products>
> Thank you,
> David Zomaya
> Tripp Lite
>
>
> ------------------------------
> *From:* Nut-upsuser <
> nut-upsuser-bounces+david_zomaya=tripplite.com at
alioth-lists.debian.net>
> on behalf of jean-roch blais <blaisjeanroch at gmail.com>
> *Sent:* Tuesday, December 31, 2019 5:52 PM
> *To:* nut-upsuser at alioth-lists.debian.net
> *Subject:* [EXTERNAL] [Nut-upsuser] Tripp Lite INTERNET750U instant
> commands ?
>
> This is an *EXTERNAL* email. Please take a moment and think before
> clicking any links or opening any attachments from this email. If
> suspicious, please forward to ishelpdesk at tripplite.com for review.
> ------------------------------
> Hello List members,
>
> Are there any other commands available for this UPS, I've been
searching
> without success...
>
> I know I use an old UPS, and when I do: "upscmd -l pbx at
192.168.1.18" for
> instance, I get the answer: "Instant commands supported on UPS [pbx]:
>
> shutdown.return - Turn off the load and return when power is back"
>
> If I send this command it works, shutdowns after 15 seconds or so .
>
> Thank's
> jrb.
>
>
>
>
>
> ------------------------------
> This message is for the addressee's use only. It may contain
confidential
> information. If you receive this message in error, please delete it and
> notify the sender. Tripp Lite disclaims all warranties and liabilities, and
> assumes no responsibility for viruses which may infect an email sent to you
> from Tripp Lite and which damage your electronic systems or information. It
> is your responsibility to maintain virus detection systems to prevent
> damage to your electronic systems and information.
>
>
> ------------------------------
> This message is for the addressee's use only. It may contain
confidential
> information. If you receive this message in error, please delete it and
> notify the sender. Tripp Lite disclaims all warranties and liabilities, and
> assumes no responsibility for viruses which may infect an email sent to you
> from Tripp Lite and which damage your electronic systems or information. It
> is your responsibility to maintain virus detection systems to prevent
> damage to your electronic systems and information.
> ------------------------------
> This message is for the addressee's use only. It may contain
confidential
> information. If you receive this message in error, please delete it and
> notify the sender. Tripp Lite disclaims all warranties and liabilities, and
> assumes no responsibility for viruses which may infect an email sent to you
> from Tripp Lite and which damage your electronic systems or information. It
> is your responsibility to maintain virus detection systems to prevent
> damage to your electronic systems and information.
>
-------------- next part --------------
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Hi Jean-Roch,
No. There is no user-facing firmware update process available.
If there are any particular commands you're interested in on a newer unit, I
can look them up.

________________________________
From: jean-roch blais <blaisjeanroch at gmail.com>
Sent: Friday, January 3, 2020 6:13 PM
To: David Zomaya
Cc: nut-upsuser at alioth-lists.debian.net
Subject: Re: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Tripp Lite
INTERNET750U instant commands ?

Thank's David, really appreciate your answer, and your time. Just a yes or a
no, can I upgrade the firmware on this UPS ?

Cheers
jrb


On Fri, Jan 3, 2020, 19:06 David Zomaya, <David_Zomaya at
tripplite.com<mailto:David_Zomaya at tripplite.com>> wrote:


After a quick glance, it looks like that older version of the INTERNET750U
supports only a few controls Shutdown of the inverter, cancelling that shutdown,
setting the delay for the shutdown timer, and enabling/disabling a USB watchdog
function.

My *guess* is that Network UPS Tools is just exposing the shutdown command as
one command.
Does that help?

Note to users with the same model but purchased more recently: the UPS protocol
has since been updated, this probably does not apply to you.

________________________________
From: Nut-upsuser <nut-upsuser-bounces+david_zomaya=tripplite.com at
alioth-lists.debian.net<mailto:tripplite.com at
alioth-lists.debian.net>> on behalf of David Zomaya
Sent: Tuesday, December 31, 2019 8:06 PM
To: Jean-Roch Blais
Cc: nut-upsuser at alioth-lists.debian.net<mailto:nut-upsuser at
alioth-lists.debian.net>
Subject: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Tripp Lite INTERNET750U
instant commands ?


Thanks. Looks like an older SKU, so I'll look into it when I am back in the
office later this week.

________________________________
From: Jean-Roch Blais <blaisjeanroch at gmail.com<mailto:blaisjeanroch at
gmail.com>>
Sent: Tuesday, December 31, 2019 8:04:34 PM
To: David Zomaya
Cc: nut-upsuser at alioth-lists.debian.net<mailto:nut-upsuser at
alioth-lists.debian.net>
Subject: Re: [EXTERNAL] [Nut-upsuser] Tripp Lite INTERNET750U instant commands ?

Hello List, David: I’ thanking you … :-)

I’m using the tripplite_usb driver and the barcode on mine says:
9347AIOBC470902728 or 9347A10BC470902728.

with pictures…

https://drive.google.com/file/d/1SJWDr0g95KOD-FpbOPHUyl9bsbOKePlD/view?usp=sharing<https://urldefense.proofpoint.com/v2/url?u=https-3A__drive.google.com_file_d_1SJWDr0g95KOD-2DFpbOPHUyl9bsbOKePlD_view-3Fusp-3Dsharing&d=DwMFaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=4oVhCol_nt0E6Wui5AnhM7dHKsvcA1BvivjPrDJ-xt8&s=uM3tuJwETh2FdKvNVo5gLgJae1WNl2sPWBGNmwq8AIo&e=>
https://drive.google.com/file/d/1SFMT-GbZRcRO03gEy_7SszZ43-LYmEZM/view?usp=sharing<https://urldefense.proofpoint.com/v2/url?u=https-3A__drive.google.com_file_d_1SFMT-2DGbZRcRO03gEy-5F7SszZ43-2DLYmEZM_view-3Fusp-3Dsharing&d=DwMFaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=4oVhCol_nt0E6Wui5AnhM7dHKsvcA1BvivjPrDJ-xt8&s=7ny8_tJCilhsOeAzXqL0a8Ne-DOvpXVo5YKM4BJNaKA&e=>
https://drive.google.com/file/d/1SPx-2VF2GVGnKzBxlFlhRUHrJoMnuxwU/view?usp=sharing<https://urldefense.proofpoint.com/v2/url?u=https-3A__drive.google.com_file_d_1SPx-2D2VF2GVGnKzBxlFlhRUHrJoMnuxwU_view-3Fusp-3Dsharing&d=DwMFaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=4oVhCol_nt0E6Wui5AnhM7dHKsvcA1BvivjPrDJ-xt8&s=ljsuUdz81D9Qsd1pr2NZe2T6XR_PKqjFHeIfq1__Zu4&e=>

cheers
jrb

On Dec 31, 2019, at 20:23, David Zomaya <David_Zomaya at
tripplite.com<mailto:David_Zomaya at tripplite.com>> wrote:

Others on the list may have quicker answers, but I can look into this a bit when
I am back in the office.

What driver are you using?
Can you provide the SKU portion of your serial number?
https://www.tripplite.com/support/identify-products


<https://www.tripplite.com/support/identify-products>
Thank you,
David Zomaya
Tripp Lite


________________________________
From: Nut-upsuser <nut-upsuser-bounces+david_zomaya=tripplite.com at
alioth-lists.debian.net<mailto:nut-upsuser-bounces+david_zomaya=tripplite.com
at alioth-lists.debian.net>> on behalf of jean-roch blais
<blaisjeanroch at gmail.com<mailto:blaisjeanroch at gmail.com>>
Sent: Tuesday, December 31, 2019 5:52 PM
To: nut-upsuser at alioth-lists.debian.net<mailto:nut-upsuser at
alioth-lists.debian.net>
Subject: [EXTERNAL] [Nut-upsuser] Tripp Lite INTERNET750U instant commands ?

This is an EXTERNAL email. Please take a moment and think before clicking any
links or opening any attachments from this email. If suspicious, please forward
to ishelpdesk at tripplite.com<mailto:ishelpdesk at tripplite.com> for
review.
________________________________
Hello List members,

Are there any other commands available for this UPS, I've been searching
without success...

I know I use an old UPS, and when I do: "upscmd -l pbx at
192.168.1.18<mailto:pbx at 192.168.1.18>" for instance, I get the
answer: "Instant commands supported on UPS [pbx]:

shutdown.return - Turn off the load and return when power is back"

If I send this command it works, shutdowns after 15 seconds or so .

Thank's
jrb.





________________________________
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and notify
the sender. Tripp Lite disclaims all warranties and liabilities, and assumes no
responsibility for viruses which may infect an email sent to you from Tripp Lite
and which damage your electronic systems or information. It is your
responsibility to maintain virus detection systems to prevent damage to your
electronic systems and information.

________________________________
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and notify
the sender. Tripp Lite disclaims all warranties and liabilities, and assumes no
responsibility for viruses which may infect an email sent to you from Tripp Lite
and which damage your electronic systems or information. It is your
responsibility to maintain virus detection systems to prevent damage to your
electronic systems and information.
________________________________
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and notify
the sender. Tripp Lite disclaims all warranties and liabilities, and assumes no
responsibility for viruses which may infect an email sent to you from Tripp Lite
and which damage your electronic systems or information. It is your
responsibility to maintain virus detection systems to prevent damage to your
electronic systems and information.
________________________________
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and notify
the sender. Tripp Lite disclaims all warranties and liabilities, and assumes no
responsibility for viruses which may infect an email sent to you from Tripp Lite
and which damage your electronic systems or information. It is your
responsibility to maintain virus detection systems to prevent damage to your
electronic systems and information.
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