similar to: Outlook CTI?

Hi people I'm just mailing to see what people are using for CTI solutions with asterisk. Aslos, has anyone managed to integrate asterisk with Salesforce? Thanks in Advance Ish -- Ishfaq Malik Department: VOIP Support Company: Packnet Limited t: +44 (0)845 004 4994 f: +44 (0)161 660 9825 e: ish at pack-net.co.uk w: http://www.pack-net.co.uk Registered Address: PACKNET LIMITED, Duplex 2,

Hi Guys, We are getting a strange issue on certain polycom phones, sometimes when a call comes in it just "flashes" to show there is a call but does not play any sound. This problem is very intermittent and happens to maybe 2 out of 10 calls. Has any else experienced this before? -------------- next part -------------- An HTML attachment was scrubbed... URL:

On Mon, Mar 9, 2015 at 9:40 AM, David Wessell <david at ringfree.biz> wrote: > Welcome to our hell. > > We ran into this on VVX 300 and 400 phones running UCS 5.2.x. We finally > got Polycom to issue a hotfix firmware version. I'll be happy to share it > with you offlist, just email me. > > Officially Polycom will fix the issue in 5.3 in a few months.. > >

I have an asterisk 1.8.x box that intermittently returns a 401. Calls come through the same peer all the time, from the same carrier. However intermittently the asterisk box returns a 401. Below is the output of a failed call (1st) and a successful call (2nd). I can't see any difference until we get to these lines. Bad call: --- (17 headers 14 lines) --- Sending to carrierIP:5060 (no NAT)

Welcome to our hell. We ran into this on VVX 300 and 400 phones running UCS 5.2.x. We finally got Polycom to issue a hotfix firmware version. I'll be happy to share it with you offlist, just email me. Officially Polycom will fix the issue in 5.3 in a few months.. Thanks David On Mon, Mar 9, 2015 at 9:34 AM, Andrew Colin <andrew at convergedgroup.net> wrote: > Hi Guys, > >

Greetings- As many of your are Polycom "experienced", I was hoping some kind soul could provide direction on a specific issue. On a system running Asterisk 11.11.0 (and latest FreePBX), I'm finding an instance where, using intercom/paging functionality of FreePBX, I need to override an end user's 'Do Not Disturb' selection on the handset. By default, DND simply

I used autodial to allow a user to make a call by clicking on a web directory and placing a call file into the Asterisk "outgoing" directory. That works perfectly for me. What if I want to click on the web directory and transfer my existing call? Is there a comparable interface? Thank you. Phil New York

Hi Guys! After 1 week or looking for answers about CTI and Asterisk, I havent been able to find the necessary applications to do what I want to do. Maybe you guys have more insight on this. I tried installing asttapi, and works great! Can make outbound calls from outlook, etc.. Nice work! For incoming calls.. Ive been trying software like ascendis callerid, call alert and identapop pro, but

All; I have an interesting scenario where I have a small office with maybe half a dozen phones and several incoming lines. The calls are routed based on the DID that people call. What they would like is when a call comes in to a single phone to have all the phones show the CallerID. That way they can decide if they should pick up the call or not using call pickup. I've been looking at

Matt, At some point you need to consider how much is too much... I run a call center with more then 125 commissioned phone sales reps and more than 60 customer service reps. We run dual servers, fiber from one provider and 6 bonded T1's from another provider. We purchase our so trunks from a wholesale company who is a major provider to resellers. Being so, their network is extremely

Hello guys, Is there a decent click-to-dial CTI which works well with Asterisk? We have vanilla asterisk implementation and I have tried a few (ADA, Outcall etc) but they have poor documentation and don't work very well. We are looking for an application which can allow us to dial a number from Outlook and IE/Firefox for outbound calls and get a pop-up for inbound calls with call history

Hello, I am looking for a way to control another legacy PBX from Asterisk using a CTI interface. Are you aware of any legacy PBX CTI control card that can be controlled by Asterisk? I have an Avaya PBX with CTI interface and researching if I can connect Asterisk to this. :-) Thanks for any hints. -- - David Hajek Daktela - VoipObchod http://www.daktela.com/ http://www.voipobchod.cz/shop/

Has anyone started on CTI development?

Hi All; We know that agents can login and logout from the phone handset. But if we need the login, logout, ready and not ready to be from an application and to be integrated with the CRM, how to acheive this? Normally in Cisco and AVAYA, they use CTI integration and the CTI client (which is embded in the CRM application) will receive the the caller id or information via that CTI client. How

Hi, While this question does not directly concern Asterisk, it certainly relates to CTI applications. When building CTI application, you can meet 3 data types : - LDAP data, for employee data, - SQL data, for customer or structured data, - vCards-like, for various contacts mostly stored in Email's address books. It is very common to deal with LDAP or SQL databases, from a program. I would

If you're talking screen pops, crm integration, type CTI, Trixbox has hooks built in for SugarCRM. Cory Andrews -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Matt Florell Sent: Monday, November 27, 2006 3:59 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users]

Hello; Is there CTI module in asterisk with CTI client to login and logout and do ready and pause? Regards Bilal -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130714/dd86c885/attachment.htm>

Is there is an open source ACD component for Asterisk? Likewise, is there an open source CTI component that will work with Asterisk? Regards, Jim O'Brien -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040504/e6ee98da/attachment.htm

Hi there, I am integrating CTI functionality to my java application and using Asterisk as PBX. I need some advices as to whether I am in the right track. ? Asterisk server is configured and working fine. ? I have a generic sip hard phone ? I have X-lite soft phone installed. To provide for CTI functionality, I am utilizing the asterisk manager API, I designed a java application that can do the

I''ve asked some CTI questions before and I have another one based on my migration progress. These are two condensed tables (the actuals being bigger): Content +-------------+ | id | | title | | description | | etc..... | +-------------+ ContentJob +--------------+ | content_id | | location | | date_expired | | etc..... | +--------------+ The above is