similar to: External call control for Asterisk

Hello List, In PHPAGI, I'm using the Astrisk Manager function send_request() to originate an outbound call. I want to execute the remaining PHP code after the call gets executed (depending on user input). But presently the call originates in a different context and asterisk executes the remaining code in parallel. Is there a way in which I can pause the code execution until the call is

Hi all, I need some advice - I have been working on originating multiple calls using AMI and then joining them. What I want to do is: - dial call 1 (where the caller is in a "channel" format, like SIp/1234 or Local/1234 at ext) and "park" it somehow - dial call 2 (where again the caller is in channel format) and join it to the previous call. As a requirement, I cannot use the

Hi all, I have been playing with the AMI quite a bit lately - mostly debugging WombatDialer in production, but that's a different story - and I have been frustrated by the lack of a simple way to interact CLI-like with the AMI itself. So I have decided to write something myself to make my life easier, or at least a bit less miserable. The result is a little webapp that you can use as a sort

I am working on a system where I connect to an external API and based on what it gives me I generate the Asterisk dial plan accordingly. I am thinking about my different options and wanted feedback from others on how to best do it. 1) Generate conf files for Asterisk - This seems the easiest but then I will be doing a dial plan reload on all of my dial plan for handful of lines of code. The plus

Hi All, I wonder if any of you has some suggestions on which WebRTC client/softphone to use for a click-to-dial, webpage hosted solution. Any suggestions? Thanks l. -- Loway - home of QueueMetrics - http://queuemetrics.com Test-drive WombatDialer beta @ http://wombatdialer.com -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi there, I support a large number of enterprise users who contractually must connect to our support center via a 4G VOIP connection. I simply want to be able to auto detect all poor quality calls in realtme (as they are being made), play a message and drop the call - without user intervention. All decent call quality calls will be allowed through - to be handled by support staff. Its a

Hello all, I created a set of Docker images running Asterisk and exposing AMI / ARI ports that i found to be quite useful for ARI / AMI development and regression. As they are based on Docker with whaleware, adding new configuration files to roll your own dialplan / queues / voicemail etc is pretty easy. And you can run quite a lot on the same box to simulate clusters. There is no SIP / RTP

Hello, I'd like to use the AMI interface to originate a call to a context in a dialplan, and handoff the dial control to the context. Whenever I execute the below action, the recipient does ring, but when I answer it dials the recipient again. I believe this is because once answered the system is going to execute the Context/Exten/Prio in the Originate action? Action: Originate Channel:

Dear All, I have six different campaign and 5 different agent have login on that campaign.*Same thing i have done using agi and database,i never use queue management on this scenario. Agent** can also shuffling one campaign to anther campaign. * Now i want to do some work with queue.I want to use single queue to managing this. Eg: campaign Agent Login A a_1,a_3

Hello; I am looking for calls recording solution to do recording based on the network traffic .. The solution to be competitive and appreciate if it is open source .. Any suggested one? Regards Bilal -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20131021/8ed5196a/attachment.html>

We have a queue monitoring application running so we can see the caller ID of callers in a queue. If we see a VIP in the queue, is there any method to force that call to be first in line? If there's a softphone, or queue managing application already written that does this, I'd love to know.

Hi, Will Keypress option will work when am in the queue and hearing MoH? Lets say a caller is waiting in queue and while he is hearing MoH, can he key in some DTMF and go to some other queue? is that possible? Regards -------------- next part -------------- An HTML attachment was scrubbed... URL:

2003, 24471 2004, 48608 2005, 59116 2006, 41215 2007, 26414 2008, 20746 2009, 18304 2010, 14948 2011, 11588 2012, 7542 -- +------------------------------------------------------------------+ | James W. Laferriere | System Techniques | Give me VMS | | Network&System Engineer | 3237 Holden Road | Give me Linux | | babydr at baby-dragons.com | Fairbanks, AK. 99709 | only on

Hi all, I thought I'd share I script I made (based on some of Leif's works) that lets you download, compile and install Asterisk all in one go; and then removed the dev tools used. We use it quite a bit to provision systems using Ansible, but it is easier than remembering everything every time even if you are using a shell. At the moment I have scripts for Centos 7 and Asterisk 13, but

Trying to figure out the best way to pull an active call out of a queue by unique id and put it on hold. I don't want to put it on hold on the agent's phone but I want it to be pulled away from the agent's phone and into Asterisk limbo somewhere. Shortly after I want to pull the same call out of limbo and redirect it back to either the same agent or another. I was thinking about call

Hello Folks, I am setting up a call center but we have few agents so one agent is able to handle calls of different languages and different queues. For the agent to identify the caller, I want a popup to appear as the phone starts to ring with the caller's number, language (selected in the IVR), Queue (sales, support etc) and any other information (e.g a URL with parameters) I can send this

? Hi, I am working on a small inbound call center solution that uses an ACD system. I might add an IVR system later on. I only have 2 extensions set up (extensions 1000 and 1001), I want the system to put new calls in a queue if both extensions are busy. I am currently subscribed with a SIP trunk provider and can successfully recieve calls. I want?to design a system where customers?can call my

Hello Everyone, We are looking for a simple open source auto dialer with "polling" capabilities. What we would like is a program that we can upload leads to, and have asterisk: i) Dial numbers ii) Play pre-recorded iii) If user presses one, forward the call to an agent There are so many solutions out there it's hard to make a decision on what works, what has just a limited free

Hi, I have a requirement, which I am not sure whether it can be implemented. I had done some searches but didnt find an answer to this. Kindly let me know if some one has an idea to implement this: I have two Queues - Sales & Booking I have 12 Agents who are added to both the queues Suppose there are 12 calls in the Booking Queue, and 6 calls in the Sales Queue. Only 8 calls in the

I see a lot of attempts by hackers to call 00972595301123? or 011972595115207? or variations but that same 972595 is often present. Can someone break down that dial string with an explanation? The 011 look like an overseas call (from Americas), while the 972595XXXXXX is unclear... -------------- next part -------------- An HTML attachment was scrubbed... URL: