Dear All,
I have six different campaign and 5 different agent have login on that
campaign.*Same thing i have done using agi and database,i never use queue
management on this scenario. Agent** can also shuffling one campaign to
anther campaign. *
Now i want to do some work with queue.I want to use single queue to
managing this.
Eg:
campaign Agent Login
A
a_1,a_3 (In campaign A 2 agents are
login)
B
a_2,a_1 (In campaign B 2 agents are
login)
C
a_3,a_1,a_4 (In campaign C 3 agents are
login)
D
a_4,a_5,a_3 (In campaign D 3 agents are
login)
E a_1,a_3,1_2
(In campaign E 3 agents are login)
F
a_5,a_4 (In campaign F 2 agents are
login)
When a call come to campaign A that call goes to agent a_1 or a_3 not goes
to other campaigns agents.
Regards
Akhilesh
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This should happen automatically - not sure what you want to do. l. 2013/9/26 akhilesh chand <omakhileshchand at gmail.com>:> Dear All, > > > I have six different campaign and 5 different agent have login on that > campaign.Same thing i have done using agi and database,i never use queue > management on this scenario. Agent can also shuffling one campaign to > anther campaign. > Now i want to do some work with queue.I want to use single queue to managing > this. > > Eg: > campaign Agent Login > > A a_1,a_3 > (In campaign A 2 agents are login) > B a_2,a_1 > (In campaign B 2 agents are login) > C a_3,a_1,a_4 > (In campaign C 3 agents are login) > D a_4,a_5,a_3 > (In campaign D 3 agents are login) > E a_1,a_3,1_2 > (In campaign E 3 agents are login) > F a_5,a_4 > (In campaign F 2 agents are login) > > When a call come to campaign A that call goes to agent a_1 or a_3 not goes > to other campaigns agents. > > Regards > Akhilesh > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-- Loway - home of QueueMetrics - http://queuemetrics.com Try the WombatDialer auto-dialer @ http://wombatdialer.com