similar to: Queues and Agent penalty - how to go to second best agent when the first does not answer

Dear R list, I calculated a two-sided p values according to 2*(1-pnorm(8.104474)), which gives 4.440892e-16. However, it appears to be 5.30E-16 by a colleague and 5.2974E-16 from SAS. I tried to get around with mvtnorm package but it turns out to be using pnorm for univariate case. I should have missed some earlier discussions, but for the moment is there any short answer for a higher

? Sat, 20 May 2023 10:59:18 +0000 akshay kulkarni <akshay_e4 at hotmail.com> ?????: > By "holding a lock", you mean a bug in the process right Well... one person's bug ("your threaded program breaks if I fork() the process") is another person's documented behaviour ("of course it does, it says 'please do not fork()' right in the manual").

It's so you can have agents that are less likely to take calls (e.g. imagine a sales queue, you'd have the sales people with no penalty, you might have the receptionists with a penalty of 1 and us propeller heads in technical support with a penalty of 2). The technical support people would only be offered a call from the sales queue if all the sales people and the receptionists were busy.

Can anyone shed any light on an issue with agent penalties? I have 2 queues set up with agents working both queues, but where agent 1 should have a penalty for queue 2 and agent 2 should have a penalty for queue 1. When a call is sent to either queue, it rings agents with and without penalties at the same time. I set up a second system and cannot replicate the issue on the test system. I

On May 26, 2014, at 8:21 PM, Chandler Carruth <chandlerc at google.com> wrote: > > On Mon, May 26, 2014 at 7:41 PM, Andrew Trick <atrick at apple.com> wrote: > On May 26, 2014, at 5:02 PM, Chandler Carruth <chandlerc at google.com> wrote: > >> >> On Mon, May 26, 2014 at 4:43 PM, Andrew Trick <atrick at apple.com> wrote: >> This has been

Wall Server: lfknplnm03 ----------------------------------------------------------------------- Mail-Info From: Webmaster <samba@samba.org> To: undisclosed-recipients: ; samba@samba.org CC: Rec.: preston.newton@txucom.com Date: 12/19/2003 06:05:53 AM Subject: [Samba] So sweet ...

On 08/11/2016 10:33 PM, Peter wrote: > On 12/08/16 13:51, geo.inbox.ignored wrote: >> now, what is command to install nux-dextop? > > https://li.nux.ro/repos.html > ===> thank you. that link was better than a command. now have it bookmarked, page saved local and bookmarked. also have both yumex and vlc installed and working. greatly appreciate all your help and rest of

After some months of "Make updates", I have just deleted my Zaptel and Asterisk source directories and done "cvs checkout" 's of asterisk and zaptel, in order to clean up the trees. After re-installing, I am finding that when dialling into an X100P, that Answer is now answering on the second ring, where it always used to answer on the first before. In the console,

Yo all, I have a problem with a Dutch (KPN) PSTN-line, connected to an X100P. The call wil sound OK at first, but after 10-20 minutes, the audio will start to crackle. Soon after that, this crackle turns into a continuous noise and the parties won't be able to hear eachother anymore. It also sometimes happens that the party on the TDM400P hears a very loud, short-delay echo of themselves,

Hi, I've uploaded a new patch at https://issues.asterisk.org/view.php?id=16722which adds a new option to queues.conf. The new option is notpresent-penalty, which is an amount of seconds to wait before calling a agent that doesn't answer, again. This feature is especially nice if you are using penalties on members of a queue. I would be very happy if someone could help me test this

My colleague left our company, then I have to manage all our phones lines and asterisk: please, apologize me because I'm 'absolute beginner' about voip/asterisk!! Well... all seems work fine; we have some queues and some agents; the "music on hold" works fine when the agent press the hold button on the phone (thomson); the agents have the 'autoanwser' flag

Hi, all. I'm checking in about an issue that has been mentioned here a few times, but to which I can't seem to find a solution for a very present need. The summary is that we'd like to have a queue that rings logged-in agents in the same order every time, based on penalty, in a way that continuously escalates the attempts to the next penalty level until all agents have been tried.

Something I can't quite place finger on here. Altogether too much Mafia, in the bulk email business generally, and I know Switzerland borders on Italy ... This sounds, (albeit vaguely,) altogether too much like the thieves I seem to have fallen amongst lately. Two stolen trucks, three stolen laptops, another one wrecked, three or four stolen cell phones, passwords GPG keys, city hall hookers

----- Original Message ----- > From: "John Kiniston" <johnkiniston at gmail.com> > To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users at lists.digium.com> > Sent: Tuesday, July 28, 2015 12:12:05 PM > Subject: Re: [asterisk-users] Queues don't follow dialplan if no members are registered > > In your queues.conf do you

Dear Ivan, REgrets to reply this late... By "holding a lock", you mean a bug in the process right (I am not a computer science guy, excuse my naivete)? THanking you, Yours sincerely, AKSHAY M KULKARNI ________________________________ From: Ivan Krylov <krylov.r00t at gmail.com> Sent: Thursday, May 18, 2023 1:08 PM To: akshay kulkarni <akshay_e4 at

https://bugzilla.netfilter.org/show_bug.cgi?id=847 Summary: Owner matching fails on listening socket Product: netfilter/iptables Version: unspecified Platform: x86_64 OS/Version: Debian GNU/Linux Status: NEW Severity: enhancement Priority: P5 Component: ip_tables (kernel) AssignedTo:

When an agent logs into a queue using AgentCallBackLogin, he should be ready to take calls until he logs out right? For some reason the first time a customer calls the queue, it rings the agent just fine but after the agent hangs up the phone and the next caller calls the queue, no more calls will be transferred to the agent. He shows as logged in, but the calls wait in the queue forever and

Hi All I have been looking at this problem for a few days/weeks now and after some advice please. I currently have a customer on 11.25.3 and I am in the process of upgrading versions and OS (Debian) and all things that involves mysql -> PDO etc The problem I have is the customer want a simple call distribution like this Extn 1001, 1002, 1003 to be called on an incoming call - if they

Hi, Is there any way to have queue member interface answer automatically? Basically when agentA is called, his phone picks up with no intervention from his part? (assuming of course he's available and not on the phone, and not paused). I already manage this with the Page application (using exten => s,n,SIPAddHeader(Alert-Info: Ring Answer)) and Polycom phones. But how do I do this

Hi all, When implementing a queue using members like this: [queue] strategy => rrmemory member => Agent/1000,1 member => Agent/1001,1 member => Agent/1002,2 member => Agent/1003,2 member => Agent/1004,2 And you call into the queue, agents 1000 and 1001 will ring in an alternating fashion until one of them answers it. You might have seen my question coming already, so I