asterisk users - Feb 2009 - Setting SIP header on agent calls made by a queue

Hello list,

I am trying to set a custom SIP header on all calls that are made by the app
queue because I want to track a certain state at the SIP level.

If I use the following code:

exten => s,n,SIPAddHeader(X-Unique-ID: ${UNIQUEID})
exten => s,n,Queue(myQueue)

this works fine for the FIRST call made from the queue to an agent; but if
that call does not go through, it's not repeated on subsequent calls.

I know I could use Local channels as members of the queue, but I was
wondering if ther was something more general and that worked whatever your
channel configuration might be.

I also tried exporting the variable by setting the URL field of the queue()
call, but it is not shown in the resulting SIP dialog.

 Any suggestion but patching the source?

l.




-- 
Loway - home of QueueMetrics - http://queuemetrics.com
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Put this snippet in a macro and call the macro.   That way the data lives
for the duration of the incoming call.

 

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Lenz Emilitri
Sent: Wednesday, February 18, 2009 3:05 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Setting SIP header on agent calls made by a queue

 

Hello list,

I am trying to set a custom SIP header on all calls that are made by the app
queue because I want to track a certain state at the SIP level. 


If I use the following code:

exten => s,n,SIPAddHeader(X-Unique-ID: ${UNIQUEID})
exten => s,n,Queue(myQueue)

this works fine for the FIRST call made from the queue to an agent; but if
that call does not go through, it's not repeated on subsequent calls. 

I know I could use Local channels as members of the queue, but I was
wondering if ther was something more general and that worked whatever your
channel configuration might be. 

I also tried exporting the variable by setting the URL field of the queue()
call, but it is not shown in the resulting SIP dialog.

 Any suggestion but patching the source?

l.

 


-- 
Loway - home of QueueMetrics - http://queuemetrics.com

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Lenz Emilitri <lenz.loway at gmail.com> writes:
> If I use the following code:
>
> exten => s,n,SIPAddHeader(X-Unique-ID: ${UNIQUEID})
> exten => s,n,Queue(myQueue)
>
> this works fine for the FIRST call made from the queue to an agent; but if
> that call does not go through, it's not repeated on subsequent calls.??
That sounds like a bug to me.


/Benny