similar to: Attended transfer broken in 1.6.0.25

Hi All, Is there any way to provide the user receiving an attended transfer with a tone or other audible indication that the transfer is completed (i.e. Party A calls Party B, Party B announces the call while transferring to Party C, Party C hears tone when Party B completes the transfer so that they know that they are now talking to Party A instead of Party B)? I know this is possible when

Hi, In 1.6.1, it seems Attended Transfer do not behave exactly behave like Blind Transfer when transferer hangs up before callee answers : - in Blind Transfer, caller (ie transferee) is hearing Ringing tone when callee's phone is ringing - in Attended Transfer, caller (ie transferee) is hearing Music On Hold when callee's phone is ringing - in Attended Transfer, if callee don't answer

Hi Running bristuffed 0.3.0-PRE-1f which is 1.2.1. Using *2 in features.conf for attended transfer. Works well if someone answers. But the following sequence causes issue: 1. Receptionist takes call. 2. *2 then 123 to transfer to extension 123. 3. 123 is busy or does not answer so receptionist hears 123 voicemail 4. How can receptionist reconnect to calling user - could wait for voicemail to

Hi, I think I've identified an issue and just want to check before completing a bug report. Prior to a call entering a Queue, I set __DYNAMIC_FEATURES=NewRecordApp. AgentA answers and is able to use that feature code. If AgentA performs an attended transfer of a call from a queue to AgentB, the feature code no longer works. Cases that do work are as follows... Calls using both Queue() and

Hello, We have an application where operators will sometimes take an incoming call from a queue, then contact an outside line, do a consultation, and finally do a SIP attended transfer to join the two parties together. We'd like to record the incoming caller's conversation with the operator and the attended part of the outgoing call, but not the unattended part, after the transfer has

Hi folks, I have a simple question regarding attended transfers. I have some queues where agents take calls and I have configured attended transfers between queues. That is, the agent dials the attended transfer extension that routes it to the aproppiate transfer queue where the second agent answers and they both talk for a while. Finally the transferrer leaves the call with *, connecting

Hi, I am using a number of snom190 phones, and an asterisk "gateway" server, and recently started experimenting with call transfers. The snom phones provide support for attended and un-attended call transfer, so I would rather use that than call-parking. I have found that un-attended transfer works fine, and that attended transfer works fine if the originating phone call is NON-SIP

Hi, I have been trying to enable attended transfer for callee. When the callee pressed *2, DTMF tone was heard by the caller. But when the caller pressed *2, attended transfer started. It's strange. I used two SIP phones. My Asterisk version is "Asterisk CVS-HEAD built by root@router on a i686 running Linux on 2005-06-27 06:07:18". In features.conf, I have: [featuremap]

Hi, I'm still hassling with the consultative/attended transfer stuff. Someone please help me identify this A lot has already been said about the ATA186. Some report it works fine, others say it doesn't. Lets get clarity on this. My scenario is reasonably simple (I think) Phone A: SIP/video1 Phone B: SIP/werkkamer Phone C: IAX2/provider Phone A calls phone B, they chat: *CLI> show

Hello, I am testing the Openstage phones from Siemens but I can not find a solution on how to update the caller-id after a successful attended transfer. Of course, I mean an attended transfer by using the phones functionality, not something defined in asterisks features.conf. Any idea on how to achieve this, or any technical document from Siemens on on how this is support to work would help.

Can someone explain me attended transfer with Grandstream GXP-2000? Hitting TRNF button, I get: Dial number (BLIND) or Select line (ATTENDED) What's the exact meaning of 'Select line'? Thanks Mimmus

Hi, We are trying to use attended transfer with Asterisk 1.2.5, but when we do the transfer and dial the new number, it times out after 3 rings and then the callee is put back to the original agent. Where can I adjust the timeout which applies to the number we are transferring to? I have changed the extension for this number to timeout at 60 seconds, but that seems to make no difference. --

I've searched for a few days now without finding an answer. The release notes for version 1.0.5.16 of the Grandstream firmware says it supports attended transfer using replace but the docs haven't been updated so I can't work out how to enable it, or whether it should Just Work. I'm currently using the # attended transfer patch for * but would like to get back to using the

I'm using asterisk blind/attended transfer feature on a queue (also tried with sip phones feature), and both type of transfers work fine. The problem is that attended trasfers doesn't get logged to queue_log, but blind transfers are logged just fine. Anyone knows if this is the correct behavior? -- Regards, Miguel Paolino -------------- next part -------------- An HTML attachment was

Hi all, I have had quite a few customer complaints about attended transfer cutting off callers. The problem is when reception is busy she doesn't always wait for someone to answer the call, however hanging up a ringing transfer on attended also hangs up the caller. I have checked the scripts I don't *think* this is a dial plan error but if anyone has this working correctly on Asterisk

Hi all, I've a problem: I update my asterisk to version 1.4.25, and the attended transfer doesn't work. A call B, B press *2 and voice announce to digit internal and select internal of C. ---- CORRECT ---- A hear music on hold and B talks with C. ---- CORRECT ---- If B press *0, the call return to A. ---- CORRECT ---- if B hangup, ...... also the call hangup Someone can help

Hi, I will confess immediately that this is only tested on 1.2.24, and I would be interested to know if it happens on 1.4, but I cannot find a bug-tracker entry which represents this issue. Consider a PSTN call which comes into asterisk, and is bridged to a SIP phone. The phone operator then places the call on hold (hold music plays) and a second call is made from this handset to a Queue...

There is plenty of information on the wiki for setting asterisk up for transferring calls both from the Dail() command, and features.conf. What really seems to be missing, is simply how do you actually perform the transfer? Blind transfers are pretty simple as you only have two obvious steps. How though do you do attended transfers? 1.) You have a call 2.) You dial *2 or whatever you have

Hello, Since upgrading from asterisk 11 to asterisk 13 (I have tested up to the latest 13.16.0 release), we have a problem with attended transfers to an alcatel pbx in which the call being transferred still has music on hold even after the transfer has completed. Is this a known issue? Any new flags that need setting, etc? Thanks Jason -------------- next part -------------- An HTML attachment

Hello all, I am running into some problems with a snom 105 phone trying to do a attended transfer . Snom phones are connected to Asterisk. This does not work, it will only do a unattended transfer. I have downloaded the manual from snom and followed the instructions. Has anyone experienced the same problem ? any ideas how to solve the problem. thanks, Arne.