asterisk users - Jun 2017 - Asterisk 13 attended transfer alcatel

Hello,

Since upgrading from asterisk 11 to asterisk 13 (I have tested up to the latest
13.16.0 release), we have a problem with attended transfers to an alcatel pbx in
which the call being transferred still has music on hold even after the transfer
has completed.
Is this a known issue? Any new flags that need setting, etc?

Thanks
Jason
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On Fri, Jun 9, 2017, at 04:59 AM, Jason TOMLINSON wrote:
> Hello,
> 
> Since upgrading from asterisk 11 to asterisk 13 (I have tested up to the
> latest 13.16.0 release), we have a problem with attended transfers to an
> alcatel pbx in which the call being transferred still has music on hold
> even after the transfer has completed.
> Is this a known issue? Any new flags that need setting, etc?
There's no filed issues about it that come to mind and no new flags that
need setting. I'd suggest providing console output and SIP traffic.

-- 
Joshua Colp
Digium, Inc. | Senior Software Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - US
Check us out at: www.digium.com & www.asterisk.org

How are both machines connected to each other ?
Through a SIP trunk ? A TDM one ?

2017-06-09 9:59 GMT+02:00 Jason TOMLINSON <j.tomlinson at isi-com.com>:
> Hello,
>
>
>
> Since upgrading from asterisk 11 to asterisk 13 (I have tested up to the
> latest 13.16.0 release), we have a problem with attended transfers to an
> alcatel pbx in which the call being transferred still has music on hold
> even after the transfer has completed.
>
> Is this a known issue? Any new flags that need setting, etc?
>
>
>
> Thanks
>
> Jason
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> Check out the new Asterisk community forum at: https://community.asterisk.
> org/
>
> New to Asterisk? Start here:
>       https://wiki.asterisk.org/wiki/display/AST/Getting+Started
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
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Hi, I've put the sip output here : https://pastebin.com/W7M4zxHA
Thanks

-----Message d'origine-----
De?: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces
at lists.digium.com] De la part de Joshua Colp
Envoy??: vendredi 9 juin 2017 11:39
??: asterisk-users at lists.digium.com
Objet?: Re: [asterisk-users] Asterisk 13 attended transfer alcatel

On Fri, Jun 9, 2017, at 04:59 AM, Jason TOMLINSON wrote:
> Hello,
> 
> Since upgrading from asterisk 11 to asterisk 13 (I have tested up to 
> the latest 13.16.0 release), we have a problem with attended transfers 
> to an alcatel pbx in which the call being transferred still has music 
> on hold even after the transfer has completed.
> Is this a known issue? Any new flags that need setting, etc?
There's no filed issues about it that come to mind and no new flags that
need setting. I'd suggest providing console output and SIP traffic.

--
Joshua Colp
Digium, Inc. | Senior Software Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - US Check us out at:
www.digium.com & www.asterisk.org

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

Check out the new Asterisk community forum at: https://community.asterisk.org/

New to Asterisk? Start here:
      https://wiki.asterisk.org/wiki/display/AST/Getting+Started

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users