similar to: queue.conf - Set(MONITOR_FILENAME=${})

Hi, There are 3 new settings (setinterfacevar, setqueueentryvar, setqueuevar) and membermacro settings in 1.6 queues.conf. What is the potential use of these settings? The variables set are useful, but there is no indication of the purpose they could be used? Any one with some light on potential use case of these new features? raj

Hi, Can somebody please shed some light on how to use the QUEUE_VARIABLES() function? The built-in help says ---cut--- Return Queue information in variables [Description] Makes the following queue variables available. QUEUEMAX maxmimum number of calls allowed QUEUESTRATEGY the strategy of the queue QUEUECALLS number of calls currently in the queue QUEUEHOLDTIME current average hold time

Hi All; I noticed in the queues.conf the configuration for recording the calls in the queuing, and regarding to the filename (or any other parameter), it is written that I can determine the filename using the command: Set(MONITOR_FILENAME=foo) But it should be called from the dialing plan, but really i did not understand how to call it from the dialing plan. Well, for example this is my

Hi I have this in my queue extension and I see this in asterisk when I call to the queue, but no file is created in the directory any ideas? exten => s,1,Set(MONITOR_FILENAME=/var/spool/asterisk/queuecalls/QSAMPLE-${UNIQUEID}) -- Executing [s at kundservice:1] Set("SIP/0850001175-b7942770", "MONITOR_FILENAME=/var/spool/asterisk/queuecalls/QSAMPLE-1228382046.12") Regards

Hello Asterisk Users, I guess the subject says the most of it; here goes some more detail: - Running Asterisk 1.2.14 - Objective: record all calls managed by a specific queue - Name those files ${TIMESTAMP}-${CALLERIDNUM}-${UNIQUEID} Facts: - If the UNIQUEID chan var is used in the MONITOR_FILENAME, before calling the Queue() application, the two legs of the call are not

2009/12/4 Olivier <oza-4h07 at myamail.com> > Hello, > > Has someone successfully used this QUEUE_VARIABLES() function (in > 1.6.2-rc7) ? > I tried to use it as I'm using SIPPEER() but without success. > > A previous question about it remainded unanswered ( > http://thread.gmane.org/gmane.comp.telephony.pbx.asterisk.user/224466). > > Regards > How can

Hello list, I'm looking for a way to have the estimated hold time on a queue prior to joining it. someone suggested to me to Queue() first for 1 sec, read variable QUEUEHOLDTIME, validade it and Queue() again. But as we're using real time configuration that would mean a event ENTERQUEUE and a LEAVEQUEUE too much in MySQL's queue_log any suggestions?? Thanks in advance

Hi all Does anybody know where this command is supposed to go? Set(MONITOR_EXEC=mv /var/spool/asterisk/monitor/^{MONITOR_FILENAME} /tmp/^{MONITOR_FILENAME}) In the queues.conf file it talks about it. So I naturally thought after I set up my monitor with monitor-format = wav monitor-type = MixMonitor That I could put a lame command in there to convert and move the file elsewhere for backup with

In my * box I've configured two queues and incoming number and whenever any one calls those number call comes to my *box and it sends call to my agents in queue. but if no agent is available it still answer the call. Is there any why when my agents are not available I don't want call to get answered. Here is my dialplan: exten => xxxx,1,GotoIfTime(*|*|20|dec?ccagents,xxxx,6) exten

Hey Matt I wonder if it is possible that it doesn't work with AEL, does this seem ok to you? s => { Ringing(); wait(2); Answer(); Set(MONITOR_EXEC=/etc/asterisk/lameconvert.php /var/spool/asterisk/monitor/^{MONITOR_FILENAME}); Queue(MyTestQ,ni,,,18); Hangup(); } I have debug

Hi all, What's the best method to send automon call recordings (*1) to the voicemail box of the Asterisk user? Do you have to trap hangups, etc, or is there some global variable that can be set? Thanks! S.

Guys, if you define recording on queues.conf and also define a monitor_filename var on your dialplna, you can record a queue call but, isthere a way to do something with the file after the call ends? I need to move the file to some other place but I cant find where to define a command to run after a queue call finishes. Any hints?

Hi, I've an PRI coming to my asterisk ,calls are coming fine and my agents are able to answer no prob. but I've an agreement with my telco with some incoming no if the no of calls on these no are more then 3 then send to another no. they use busy signal to divert call on another number so I'm sending the call to Congestion() if no of calls in this group are more then 3. But my

Hello, i've recently switched over from 1.0.9 to 1.2.3. I've experienced some (to me) weird behaviour. This is the config for an example queue.conf: [654] wrapuptime=30 timeout=20 strategy=ringall retry=5 queue-youarenext=queue-youarenext queue-thereare=queue-thereare queue-thankyou=queue-thankyou queue-callswaiting=queue-callswaiting music=default monitor-join=yes monitor-format=

Hi all, I am having the following trouble with recording calls: When calls come into the support line did number, the call starts to record on the first queue, but appears to hang up when the call actually connects to the engineer (ie I see "got hangup request" on the cli and then mixmonitor ends.) I am guessing this has to do with the announce file that is played to the engineer

Hi all, I'm new in the list, and I have a problem upgrading from asterisk 1.2 to asterisk 1.4: There is a diference from asterisk1.2 to asterisk1.4 in AMI events. When I do a call to a queue (with the same extensions.conf dial plan) with ast1.2 and ast1.4, in ast1.2 apper 3 newcallerid event in ast1.4 apper only 2. It is normal? anyone knows it? what is the reason? I

Hi, I'm sure some else has been facing this problem. I want to record all the call coming in my queue. I want this format: YYYYMMDD-HHMMSS-AgentID-CallerId - UniqueID. I'm using the monitor feature inside the queue.conf. I can't use the agents.conf monitor features because I'm using dynamic agent (addqueuemember) The problem I'm facing is that I can

Hi everyone, after doing the same thing multiple times and struggling to remember how it was done, I have prepared a small tutorial that explains how to save monitored files in different folders per day. This is quite useful becausethe resultingfile system is way more manageable than having maybe 100,000 files all saved in the same folder. You can find the tutorial here:

Hey All ~ 1, queue records on fairly unreliable. I would say about 40 - 60 percent of the queue calls are not being recorded and I'm not sure why. I don't seem to see any kind of pattern to the failure. I've added a sample of our queue config at the bottom. 2, cel_pgsql module seems to crash regularly. It seems every time I look at our asterisk server, the cel_pgsql module is

Hi everyone I am having problems with my call queue We currently run a customer care call center which has attendants login during the daytime. Customers who call the 'customer care line (a specific number) always get routed to the cutomer care queue (called 124). After hours, staffs of the Network operating center provide customer care services for customers who call in after the last