similar to: Asterisk Queues problem

Hi, I am using Asterisk 1.4.18. I am implementing Penalties for my agents. What is happening: two agents configuired one agent with penalty 1 and the other with penalty 2. All the calls must go first to Agent 1 and if his line is busy then only then agent 2 will get the call. However my queues are not behaving in this manner. I have impmemnted ringall strategy. Now when first call comes it

Hi all, I have configured asterisk and a2billing.for inbound i have also configured did and its forwarded to sip extensions. But i want to enable queues with inbound numbers(DID).But i could not find a way to do this in a2billing. I want enable that if some did comes to asterisk/a2billing it should be forwarded to queues not sip extensions and their i want to enable hunting so if one

Hello, I am running Asterisk 11 on CentOS 6.x. I have configured several queues as follows in extensions.conf: exten => s,1,Queue(myqueue,rtnC,18) same => n,Background(user_unavail) same => n,WaitExten(10) exten => 1,1,Voicemail(1111 at my-vm,s) This rings the phones in the queue for 18 seconds. If no queue members answer, the caller is then prompted to press 1 and leave a

----- Original Message ----- > From: "John Kiniston" <johnkiniston at gmail.com> > To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users at lists.digium.com> > Sent: Tuesday, July 28, 2015 12:12:05 PM > Subject: Re: [asterisk-users] Queues don't follow dialplan if no members are registered > > In your queues.conf do you

Hi, I am using asterisk 1.4.18. I am using it for inbound only call center. The SIP phones are X-Lite. Right now when a call is proxied by Asterisk to X-Lite the agent only sees asterisk written on its CLI screen. I want the agents to be able to view the callees number. Is there any way to make this happen. Regards Syed Nasruddin -------------- next part -------------- An HTML

hi list, i have a question about the args of queue: when we use Queue() app, there are some arguments than can use. help from CLI: Queue(queuename[,options[,URL[,announceoverride[,timeout[,AGI[,macro[,gosub[,rule]]]]]]]]) well.. i'm trying to identify who has taken the call on a queue, and, when agent conected, launch a macro with some args based on who takes the call i do: exten =>

Using the latest SVN of zaptel and asterisk, I can no longer receive incoming analog calls. The caller just hears it ringing but Asterisk doesn't pick up. I am seeing these error messages: [Apr 9 09:38:02] WARNING[16564]: chan_zap.c:6470 ss_thread: CallerID returned with error on channel 'Zap/2-1' [Apr 9 09:38:50] WARNING[16570]: chan_zap.c:6470 ss_thread: CallerID

Hi list, I am running TDM11b + Asterisk-1.4.9 + Zaptel-1.4.4 + Libpri-1.4.1 on CentOS 5. I am having trouble to make my simple IVR extension work, here is relevant config: zapata.conf ---- context=incoming signalling=fxs_ks channel => 4 context=internal signalling=fxo_ks channel => 1 ----- extensions.conf: ---- [office] exten => s,1,Dial(Zap/1,30) [home] exten =>

Hi, I'm running Asterisk 1.0.8 on Gentoo, with an X100P (clone) card, and I'm having problems with Caller ID. I have run clidtest, and it seems happy enough, returning:- server clidtest # ./clidtest /dev/zap/1 Number: 0412222222, Name: MOBILE (that number's fake.) However, I'm not getting the caller ID passed through with *. Sometimes I get a "failed checksum" like

hi all, We have a TDM400 card with 4 wfo modules. now the modules load fine and when i start asterisk with on phone line connected it just starts spewing these messages: -- Starting simple switch on 'Zap/4-1' Jan 13 12:59:47 NOTICE[10831]: chan_zap.c:5367 ss_thread: Got event 2 (Ring/Answered)... Jan 13 12:59:47 NOTICE[10831]: chan_zap.c:5367 ss_thread: Got event 2 (Ring/Answered)...

I've followed the recent thread on caller id with UK British Telecom networks (where the caller id data is delivered before the first ring). My understanding is that if I use a recent CVS head (e.g. CVS-HEAD-09/18/04-17:45:52) and a TDM400 with FXO modules, all I need to do is include the line: usecallerid=uk In my zapata.conf (in the [channels] section) I've done this, but I get: Sep

I enabled the logs on the mysql database and ran : realtime load queues name cou0002-test in the mysql log I can see that the proper select statement is being executed: 2018-12-04T16:29:27.253094Z 229 Query SET SESSION TRANSACTION ISOLATION LEVEL READ COMMITTED 2018-12-04T16:29:27.254384Z 229 Prepare SELECT * FROM queues WHERE name = ? 2018-12-04T16:29:27.254902Z 229

Sorry if this is a daft question but when a PSTN call comes in on my X100P the console shows the following; NOTICE[1217602880]: File chan_zap.c, Line 4456 (ss_thread): Got event 2 (Ring/Answered)... NOTICE[1217602880]: File chan_zap.c, Line 4456 (ss_thread): Got event 2 (Ring/Answered)... NOTICE[1217602880]: File chan_zap.c, Line 4456 (ss_thread): Got event 2 (Ring/Answered)...

I have 1 x100p. Caller id works fine with the beta1 release. Cvshead releases fail with a combination of checksum and ss_thread errors? I'm concerned when beta2 or the 1.2 release comes out it will not work. I have been through the configs I can't find and changes that need to be made to get CVSHEAD to work. Thanks John Hill

I am a little green when it comes to all this but I am trying to connect our PBX to an asterisk server using a TDM400 with 4 FXO modules. I am able to dial an extension on my PBX handset and I get a dialtone from the PBX. After 2 rings I then hear the asterisk server connect and I get a dialtone from asterisk. I am then able to dial an extension on another asterisk server. My question is: How do

Is there anyway to setup a queue with only one agent (device) which is always logged in. So when a call hits that queue the device will ring (if not already on a call) or will be put in the queue if the call is already in place? Thanks Miles -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi all, I have hit a wall configuring a TDM400, I have set these up before without issue but today I just can't seem to figure out what I am doing wrong. On an incoming call the following is produced in the Asterisk console with verbose 4 -- Starting simple switch on 'Zap/2-1' Mar 22 16:12:34 NOTICE[2051]: chan_zap.c:6063 ss_thread: Got event 18 (Ring Begin)... Mar 22

I am trying to get distinctive ring to work on my PSTN with no luck. I can get 2 different ring codes but it skips the context assigned... here is my complete zapata.conf: [channels] signalling=fxs_ks usecallerid=yes rxgain=1.0 txgain=1.0 language=en context=default usedistinctiveringdetection=yes dring1=134,0,0 dring2=137,0,0 dring1context=internal2 dring2context=default

please help!!! I am dialing into our asterisk server(TDM400p) from the psnt. I hear our voicemail message and I press the extention 1000. The Polycom ip phone in the office rings. I pickup but neither side can hear one another. What have I done wrong? thanks sip.conf: [general] context=local-access ; Default context for incoming calls bindport=5060

Can anyone tell me what this message means? Got event 17 (Polarity Reversal)... I'm running DAHDI 2.0 with a TDM401 card. Asterisk version 1.6.0. It appears that I get this Polarity Reversal each time an inbound call hangs up. This results in another ring, but no one is there. It appears as an unknown caller, but I believe its a phantom. Thanks, Jim [Oct 10 12:47:54] NOTICE[6669]: