asterisk users - Mar 2006 - TDM400 FXO module not answering or dialing out.

Hi all,

I have hit a wall configuring a TDM400, I have set these up before without 
issue but today I just can't seem to figure out what I am doing wrong.

On an incoming call the following is produced in the Asterisk console with 
verbose 4

    -- Starting simple switch on 'Zap/2-1'
Mar 22 16:12:34 NOTICE[2051]: chan_zap.c:6063 ss_thread: Got event 18 (Ring 
Begin)...
Mar 22 16:12:34 NOTICE[2051]: chan_zap.c:6063 ss_thread: Got event 2 
(Ring/Answered)...
Mar 22 16:12:37 NOTICE[2051]: chan_zap.c:6063 ss_thread: Got event 18 (Ring 
Begin)...
    -- Executing Answer("Zap/2-1", "") in new stack
    -- Executing Wait("Zap/2-1", "15") in new stack
Mar 22 16:12:37 WARNING[2051]: chan_zap.c:3926 zt_handle_event: Ring/Off-hook 
in strange state 6 on channel 2
Mar 22 16:12:38 WARNING[2051]: chan_zap.c:3926 zt_handle_event: Ring/Off-hook 
in strange state 6 on channel 2

Asterisk doesn't answer the line. For debugging I have a POTS phone plugged 
into the line as well as the FXO and this phone continues to ring. The Answer 
and Wait are in the dialplan merely for debugging this problem.

I cannot dialout via the FXO either, Asterisk appears to be doing everything 
correctly but never touches the line.

I am running Asterisk 1.2.5 and Zaptel 1.2.4 on Kernel 2.6.15.6 with a TDM12B 
REV I

The board has a FXS module installed in slot 1 and a FXO module installed in 
slots 2 and 3.

The following is my /etc/zaptel.conf;
loadzone=nz
defaultzone=nz

fxoks=1
fxsks=2-3

The following is my /etc/asterisk/zapata.conf;
[channels]
context=internal
signalling=fxo_ks
channel => 1

;busydetect=no
;callprogress=no

context=from-zap
signalling=fxs_ks
channel => 2-3

I am loading the wctdm module with opermode=NEWZEALAND but have tried omitting 
this with no result.

There are some posts in the list archive from late 2003 about this same issue 
that were resolved by adding busydetect=no/callprogress=no to zapata.conf 
although this seems to have no effect for me. I can find no other solutions 
via Google.

Any help would be gratefully appreciated. I have omitted some needed 
information then please let me know.

Cheers,

hads

-- 
There's no secret to balance.  You just have to feel the waves.
  -- Darwi Odrade

On Wednesday 22 March 2006 16:24, Hadley Rich wrote:
> I have hit a wall configuring a TDM400, I have set these up before without
> issue but today I just can't seem to figure out what I am doing wrong.
>
> On an incoming call the following is produced in the Asterisk console with
> verbose 4
>
> ? ? -- Starting simple switch on 'Zap/2-1'
> Mar 22 16:12:34 NOTICE[2051]: chan_zap.c:6063 ss_thread: Got event 18 (Ring
> Begin)...
> Mar 22 16:12:34 NOTICE[2051]: chan_zap.c:6063 ss_thread: Got event 2
> (Ring/Answered)...
> Mar 22 16:12:37 NOTICE[2051]: chan_zap.c:6063 ss_thread: Got event 18 (Ring
> Begin)...
> ? ? -- Executing Answer("Zap/2-1", "") in new stack
> ? ? -- Executing Wait("Zap/2-1", "15") in new stack
> Mar 22 16:12:37 WARNING[2051]: chan_zap.c:3926 zt_handle_event:
> Ring/Off-hook in strange state 6 on channel 2
> Mar 22 16:12:38 WARNING[2051]: chan_zap.c:3926 zt_handle_event:
> Ring/Off-hook in strange state 6 on channel 2
>
> Asterisk doesn't answer the line. For debugging I have a POTS phone
plugged
> into the line as well as the FXO and this phone continues to ring. The
> Answer and Wait are in the dialplan merely for debugging this problem.
>
> I cannot dialout via the FXO either, Asterisk appears to be doing
> everything correctly but never touches the line.
>
> I am running Asterisk 1.2.5 and Zaptel 1.2.4 on Kernel 2.6.15.6 with a
> TDM12B REV I
Please excuse the self reply but I missed some info from my original post.

The FXS module in the board works as expected - I can dial to and from it and 
SIP phones.

I have tried shifting the modules around the board and using the two different 
modules with the same result.

The card has it's own interrupt and zttest consistently gives 99.987793%

I have used another TDM card on this line with Kewlstart signalling and it 
worked correctly, this was with Asterisk 1.0.9 though.

Thanks again.

hads

-- 
He who is known as an early riser need not get up until noon.

Hadley Rich wrote:
> Hi all,
> 
> I have hit a wall configuring a TDM400, I have set these up before without 
> issue but today I just can't seem to figure out what I am doing wrong.

I couldn't make TDM400/FXO work on my 1.2.5 Asterisk either. It wouldn't
answer calls, for unknown reasons. I gave up and replaced it with a 
Sangoma A200 card, which works just fine.

- Mike