similar to: AddQueueMember() and PersistentMembers

Hello All, I currently have an Asterisk Box, running a callcenter with 04 queues. I set queues.conf with "persistentmembers=yes" in the general section as follows: [general] monitor-type = MixMonitor persistentmembers = yes However when I perform any kind of restart in the Asterisk application, all agents are considered unavailable after that. Though when performing

Does anybody have realtime queue members working? Not the queues themselves, just the members. I have realtime working for voicemail and sippeers, but I can't get queue members to work. Here is what I have: res_mysql.conf: [general] dbhost = 127.0.0.1 dbname = ASTERISK dbuser = myuser dbpass = mypass dbport = 3306 dbsock = /tmp/mysql.sock queues.conf: [general]

Hi, I'm having hard time to emulate agencallbacklogin. Agent can logon and receive call without any problem using addqueuemember. The problem comes when I try to evaluate their performance using queuemetrics. Here is an exemple of my log script: ;Agent Login exten => _60XXX,1,Macro(agentLogin) [macro-agentlogin] exten => standard,1,AddQueueMember(queue1) exten =>

Hi, I'm currently migrating to 1.4 and have problems changing deprecated AgentCallbackLogin to AddQueueMember. I have dynamic queues and dynamic agents (MySQL Realtime), and pseudo-dynamic agents.conf (with huge amount of possible agent numbers). Agent login is done trough manager API: * AgentCallbackLogin * QueueAdd In 1.4 seems AddQueueMember can do all the same, but there is no such

Good Day again list, Encountered another problem in the ACD queue... If I use the ADDQueueMember to dynamically add members as foolows, exten => 403,1,AddQueueMember(techsupport|SIP/${CALLERIDNUM}) lets assume I called extension 403 from my extension 2204. then a caller (extension 2203) enters into the techsupport queue I am able to receive the support call on my phone (extension 2204

Following on from a posting yesterday from Kevin, I have the following in the dialplan: exten => 709,1,AddQueueMember(SomeQueue|Local/706@AgentQ) I am on extension 706. From the CLI: SomeQueue has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime), W:0, C:0, A:3, SL:0.0% within 60s No Members No Callers I call 709, get a console message

Hi all, I've been working on this for days and can't find a solution. I need to use AddQueueMember for my agent logins to my Queues -- but a number of my agents are outside the main server, which is connected to my asterisk network over IAX2. I can't just do a AddQueueMember(queuename) because it puts in a complicated member calleridnum like: IAX2/peername:65723/23 Which won't

Hi All; To simplify the the login and logout for the agent, I am looking for the variable that can be used for the AddQueueMember (in the place of the ?????? as following: exten => 100,1,AddQueueMember(CustomerSupport,${????????},1) exten => 100,2,Playback(agent-loginok) exten => 101,1,RemoveQueueMember(CustomerSupport,${??????}) exten => 102,2,Playback(agent-loggedoff) In other

Hi, I have missed something so I wonder if someone could explain for me? 0424449647 desktop phone 0106024647 DECT phone 0424449630 Helsingborg queue extensions.conf --------------- [support] exten => 0424449647,hint,SIP/0424449647&SIP/0106024647 exten => 0424449647,1,Dial(SIP/0424449647&SIP/0106024647,15,rtT) [inputinterior.se] exten => 0/0424449647,1,Answer() exten =>

I am developing an ACD front end using Asterisk 1.2.14. I heard that AgentCallBackLogin will be deprecated in future version of *. Is this true? If it is, how can I use AddQueueMember to replace AgentCallBackLogin? I mean to login an agent in multiple queues at once. I have multiple queues and a lot of agents defined in queues.conf and agents.conf. Each agent may login more than one queue. It

Hi i have problem with AddQueueMember logic. I need login Agent(Member) in asterisk. use this option: for example: AddQueueMember(queuetest,SIP/ekiga,10,,Agent/13) and now i want to call to this Agent: exten => _1XX,1,Dial(Agent/${EXTEN:1}) call to 113 and asterisk should call to Agent => 13 on interface SIP/ekiga. This doesn't work, How can i do this on Asterisk 1.4(not

Hi all, I would like to ask for some help about the queue here. I want to implement a call Queue that when there's no agent logged in, they should execute the next extension. eg. if I do it like this exten => 700,1,Answer exten => 700,2,Queue(TestQueue) exten => 700,3,Playback(noagent) exten => 700,4,Hangup When there's no agent present in TestQueue, it should tell the

Hi, I have a queue with one agent added using AddQueueMember (FAO|Local/1001 at from-sip|0||Agent/602). My extensions.conf is [general] static=yes writeprotect=yes autofallthrough=no clearglobalvars=no priorityjumping=no [from-sip] exten => 100001000,1,Dial(SIP/100001000,,t) exten => 1001,1,Dial(SIP/1001,,t) exten => 1002,1,Dial(SIP/1002,,t) exten => 1003,1,Dial(SIP/1003,,t) exten

Hi, ? I want queues.conf to be stored on a MySQL database using dynamic realtime. I am using asterisk 11.2.1 and?MySQL 5.1.67, the?MySQL database is hosted on?another server but?I can access the?database via ODBC. ? I have created the following tables: ? SQL> show tables; +-----------------------------------------------------------------+ |

I have only this platform to try it on, but observe the following inconsistencies: (from the manpage for 'net'): RAP PRINTQ RAP PRINTQ LIST QUEUE_NAME Lists the specified print queue and print jobs on the server. If the QUEUE_NAME is omitted, all queues are listed. ...OK, so: [novosirj@njmsa ~]> /products/samba/bin/net rap printq list ljndemo No command: list

Hello users! Recently I read that AgentCallbackLogin is going to be deprecated soon. Wanting to set up a few callback type queues, I set them up as suggested in queues-with-callback-members.txt. I was able to set the queues up completely this way, however, I'm trying to use Flash Operator Panel (aka AsterNIC) to monitor the agents' login status. FOP monitors their status if I call

Hi We're using 1.8.23.1 on CentOS 5 and are trying to get accurate stats for queues. For a particular customer, when I run queue show <queue_name> I get the following numbers: <queue_name> has 0 calls (max unlimited) in 'ringall' strategy (17s holdtime, 94s talktime), W:0, C:175, A:44, SL:48.6% within 45s So from that data we look at 17s holdtime And assume that is the

On 6/4/07, Jordan Novak <jnovak@logisticshealth.com> wrote: > I am having a difficult time with the transition from agentcallback login... > Here are a few of the isssues, I am logging in using chan_ local > ie:local/8000 as the extension I'm not sure if this will solve any of your problems or not, but I've found it's often necessary to use the "/n" on the

Hello, I have a partially working Realtime Queue using unixODBC and Firebird. I followed the steps on asterisk-guru and the voip-info asterisk message boards but have been having no success. I say that my queue is partially working because callers can join the queue. However the calls do not go to the agents even if the agent is not tied up and is available for calls. So the caller is stuck

Hello, I add a member to a queue with AddQueueMember, but the Queue still indicates "joinempty" : Add member to queue : /-- Executing [queueadd at sub-GetParams:2] AddQueueMember("SIP/sip17-00005c1e", "myqueue11,member3") in new stack -- Executing [queueadd at sub-GetParams:3] NoOp("SIP/sip17-00005c1e", "AQMSTATUS = ADDED") in new stack/ ...