similar to: How to use AddQueueMember with IAX2 peers?

Following on from a posting yesterday from Kevin, I have the following in the dialplan: exten => 709,1,AddQueueMember(SomeQueue|Local/706@AgentQ) I am on extension 706. From the CLI: SomeQueue has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime), W:0, C:0, A:3, SL:0.0% within 60s No Members No Callers I call 709, get a console message

Hello users! Recently I read that AgentCallbackLogin is going to be deprecated soon. Wanting to set up a few callback type queues, I set them up as suggested in queues-with-callback-members.txt. I was able to set the queues up completely this way, however, I'm trying to use Flash Operator Panel (aka AsterNIC) to monitor the agents' login status. FOP monitors their status if I call

Hi i have problem with AddQueueMember logic. I need login Agent(Member) in asterisk. use this option: for example: AddQueueMember(queuetest,SIP/ekiga,10,,Agent/13) and now i want to call to this Agent: exten => _1XX,1,Dial(Agent/${EXTEN:1}) call to 113 and asterisk should call to Agent => 13 on interface SIP/ekiga. This doesn't work, How can i do this on Asterisk 1.4(not

I am developing an ACD front end using Asterisk 1.2.14. I heard that AgentCallBackLogin will be deprecated in future version of *. Is this true? If it is, how can I use AddQueueMember to replace AgentCallBackLogin? I mean to login an agent in multiple queues at once. I have multiple queues and a lot of agents defined in queues.conf and agents.conf. Each agent may login more than one queue. It

Has anyone observed a problem where using Local channels with AddQueueMember results in missing TRANSFER events? Right now I'm using straight SIP channels when I call AddQueueMember(). I'm contemplating moving to Local channels because the non-state-based wrapuptime blows when you have a channel in multiple queues (they can hang up and get a call immediately so long as it's from a

I'm looking for a function I can put in my dial plan that tells me if a device is a member of a queue, but I can seem to find one. Basically I want to be able to dial to join a queue and if I'm already on the queue, leave...... exten => 4,1,GotoIf(${is_queue_member(queuename,SIP/${ext})}?leave:join) exten => 4,n(leave),RemoveQueueMember(queuename,SIP/${ext}) exten => 4,n,Hangup

Hi, I'm having hard time to emulate agencallbacklogin. Agent can logon and receive call without any problem using addqueuemember. The problem comes when I try to evaluate their performance using queuemetrics. Here is an exemple of my log script: ;Agent Login exten => _60XXX,1,Macro(agentLogin) [macro-agentlogin] exten => standard,1,AddQueueMember(queue1) exten =>

Hi, I'm currently migrating to 1.4 and have problems changing deprecated AgentCallbackLogin to AddQueueMember. I have dynamic queues and dynamic agents (MySQL Realtime), and pseudo-dynamic agents.conf (with huge amount of possible agent numbers). Agent login is done trough manager API: * AgentCallbackLogin * QueueAdd In 1.4 seems AddQueueMember can do all the same, but there is no such

Good Day again list, Encountered another problem in the ACD queue... If I use the ADDQueueMember to dynamically add members as foolows, exten => 403,1,AddQueueMember(techsupport|SIP/${CALLERIDNUM}) lets assume I called extension 403 from my extension 2204. then a caller (extension 2203) enters into the techsupport queue I am able to receive the support call on my phone (extension 2204

Hi, I'm putting together a system to manage agents with Realtime, and without chan_agent. In 1.2.13, there's a handy (although marked as deprecated in apps/Makefile) PGSQL application to let me do this: macro queue-addremove(queuename,penalty) { switch(${MACRO_EXTEN:0:1}) { case I: // Login PGSQL(Connect connid host=XXX user=XXX password=XXX

Hi All; To simplify the the login and logout for the agent, I am looking for the variable that can be used for the AddQueueMember (in the place of the ?????? as following: exten => 100,1,AddQueueMember(CustomerSupport,${????????},1) exten => 100,2,Playback(agent-loginok) exten => 101,1,RemoveQueueMember(CustomerSupport,${??????}) exten => 102,2,Playback(agent-loggedoff) In other

Hi, I have missed something so I wonder if someone could explain for me? 0424449647 desktop phone 0106024647 DECT phone 0424449630 Helsingborg queue extensions.conf --------------- [support] exten => 0424449647,hint,SIP/0424449647&SIP/0106024647 exten => 0424449647,1,Dial(SIP/0424449647&SIP/0106024647,15,rtT) [inputinterior.se] exten => 0/0424449647,1,Answer() exten =>

Hi, I have callcenter running with v 1.2 with AgentCallbackLogin and now trying to move to 1.4 using the example doc, doc/queues-with-callback-members.txt. From what I understand the basic idea in the example is to 1. Authenticate a caller with VMAuthenticate 2. Get his SIP Channel number 3. Use

On 6/4/07, Jordan Novak <jnovak@logisticshealth.com> wrote: > I am having a difficult time with the transition from agentcallback login... > Here are a few of the isssues, I am logging in using chan_ local > ie:local/8000 as the extension I'm not sure if this will solve any of your problems or not, but I've found it's often necessary to use the "/n" on the

Hello, I add a member to a queue with AddQueueMember, but the Queue still indicates "joinempty" : Add member to queue : /-- Executing [queueadd at sub-GetParams:2] AddQueueMember("SIP/sip17-00005c1e", "myqueue11,member3") in new stack -- Executing [queueadd at sub-GetParams:3] NoOp("SIP/sip17-00005c1e", "AQMSTATUS = ADDED") in new stack/ ...

To all who need more queue functionality, We are contracting Digium to enhance the queue app for our call center needs. Please read the following email conversation and give your ideas. Unless a glaring omission is found in my specification we will have them start tomorrow (Wednesday). I may not have thought of something important. It will be released to all Asterisk users by Digium. Thanks for

What happens if you take out the Zaptel I/F's? If it boots, you can correct whatever you did then replace them. hth -----Original Message----- From: Chris Earle (CBL) [mailto:cearle@cbltech.ca] Sent: Tuesday, February 28, 2006 7:45 AM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Cannot boot machine up after working on zaptel.... Hi all, hard for me to explain this, but

Hey all, anyone know the status of disconnect supervision on POTS lines in India? Set up an asterisk box, TDM cards, in Mumbai, and doesn't seem to have disconnect supervision...... Thanks -- Chris Earle System Solutions Specialist

Hi Everyone, I am doing a queue show and I can't see any column that shows a queue member priority. Is there any other command that can show the member priority on the Asterisk 1.4x CLI? We are using this format of dialplan to login agents: exten => 123,Answer() exten => 123,n,AddQueueMember(500|Local/${CALLERID(num)}@from-internal/n) exten => 123,Hangup() ^^^^ Where 500 is the

Trying to use IAX2 extension as call center agent but getting this on the CLI May 24 20:34:20 WARNING[1209214400]: channel.c:1783 ast_request: No channel type registered for 'IAX2[2001@2001]' using AddQueueMember as the login mechanism and that seems to work but * will not deliver to the IAX2 extension. any ideas? Jason Kawakami -------------- next part -------------- An HTML