similar to: Queue agents w/ DUNDi

Hi List, Ive got a few * boxes connecting together, one box is doing AgentCallBackLogin() and then the 2nd box is holding some phones at a remote site. I have users login to the main box and * shows the user is logged into a extension that resides on the other box, problem is, when I go to make a call to a agent, I get "May 16 05:59:08 NOTICE[13897]: chan_sip.c:9750 handle_response_invite:

> I'm having an issue deploying softphones into my DUNDi/regcontext > setup. My current design is that all SIP users get registered into a > sipregistration context in the sip.conf. I then have a dialplan > function that includes that and does the dial: > > include => sipregistration > exten => _XXXX,2,Answer() > exten => _XXXX,3,Wait(1) > exten =>

All, I'm having an issue deploying softphones into my DUNDi/regcontext setup. My current design is that all SIP users get registered into a sipregistration context in the sip.conf. I then have a dialplan function that includes that and does the dial: include => sipregistration exten => _XXXX,2,Answer() exten => _XXXX,3,Wait(1) exten => _XXXX,4,NoOp(sipregistration call - Name:

Let me lay it out for you.... Call comes in over a T1 - Signal is em_w. The extension is seen as *<callerid>*<last 4 digits of number being called>*. Which is fine in it self. I have my extension.conf file set up as follows... [did] ; Receive call as *<calling>*<called> exten => _.,1,Answer exten => _.,2,Cut(CALLING=EXTEN,*,2) exten =>

Hi peeps, I've been struggling with DUNDi for a few days now and I can't seem to make call from Asterisk A to Asterisk B. If I do a "dundi show peers", it finds the other peer but I can't seem to make any calls. Can anybody help me out here. Here's the situation: Machine 1: Debian with Asterisk 1.4.4 --> 192.168.1.103 Machine 2: AsteriskNOW --> 192.168.1.69 The

I've been running into an issue where chan_agent gets stuck and all queues stop working. Here's a show channels from when it's stuck: Channel Location State Application(Data) SIP/56-be24 s@macro-stdexten:10 Ring Dial(Agent/19|50|tw) Local/*14@agentlogin *14@agentloginoff:1 Up AgentCallbackLogin() Local/*14@agentlogin *14@agentloginoff:1

I have two servers setup to do DUNDi lookups against each other. The scenario is that on server A, I have a wildcard match for extensions 64XX that rings to a local extension on the server. On server B I have a 6442 real extension that I would like to have ring if called. It seems that DUNDi is matching on the 64XX and not searching out to see if there is a *more* exact match than the pattern

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi List, I'm using the apllication AgentCallBackLogin so agents can login to a queue. They just need to enter the password, the CallBack Extensions is the ${CALLERIDNUM} Is there a way to AgentsLogOff withou using the AgentCallBackLogin application. I don't want the user to enter they CALLERIDNUM. Regards -----BEGIN PGP SIGNATURE-----

I'm unable to get the Dial option 'g' to work with callback agents. The plan is to use it so that I can redirect a customer to a menu so they can rate the call they just had with the agent. However, when the agent hangs up the call does not continue in the dialplan. I login with the agent. Call joins the queue. The agent and call get connected. The agent hangs up and the call

Hi, I have callcenter running with v 1.2 with AgentCallbackLogin and now trying to move to 1.4 using the example doc, doc/queues-with-callback-members.txt. From what I understand the basic idea in the example is to 1. Authenticate a caller with VMAuthenticate 2. Get his SIP Channel number 3. Use

I am having problems with a call queue setup where voicemail seems to be getting in the way. Here's what I've found: When I have 2 users logged in as Agents (using AgentCallbackLogin) they will both ring when a new call comes in. If, for instance, one of the users makes an outgoing call and a new call comes in, the caller will get sent directly to that agents busy voicemail message. It

My phone still says Not-Registered. I have a Polycom SoundPoint 600 SIP phone. Here is my sip.conf file: ; ; SIP Configuration ; [general] context=default ; Default context for incoming calls port=5060 ;added bindport=5060 ; UDP Port to bind to (SIP standard port is 5060) bindaddr=0.0.0.0 ; IP address to bind to (0.0.0.0 binds to all) srvlookup=yes ;

I have an Ubuntu system and went into Synaptic and checked asterisk for installation. Once installed, I started it with /usr/sbin/asterisk -vvvgc and got the following output with several errors and notices. Do I need to do more or are these ok? I expected to have some conf files in /etc/asterisk but there is nothing there. Thanks! Created by Mark Spencer <markster@digium.com>

I'm looking at finding a way for my Macro(dundi-dundi-test,${ENTEN}) when I dial out on the dundi-test network to return a +101 to my [dundi-test-out] context, if the number being dialed on the dundi-test network does not exist, then I will route the call out using my pstn or voip connection i have. I have a feeling it will have to be the switch => DUNDi/dundi-test that will have to return

Hi, I noticed that agents logins (agentcallbacklogin) are reset if Asterisk is restarted. Can this be avoided in some way ? Regards, Rob.

Hi list, i've problems with my * server and the 4 phones which are linked to it. i've 2 grandstream bt100 with the firmware upgraded to 101, a wi-fi phone (i don't know its brand) and another ip phone i don't know its brand. with this sip.conf : [general] port = 5060 bindaddr = 192.168.100.229 context = default ;x changed from default to sip localnet = 192.168.100.0/24

I am using AgentCallbacklogin to logon agents. I am trying to avoid agents being logged in more than once in different extensions (is this a bug?) by passing the callerid to the AgentCallbacklogin funtcion as an option. The problem is that by doing this, agents are not asked for an extension and they cannot logoff (by pressing the #). Any ideas how can agents logoff? -------------- next part

Dear community, Please help. I've been looking around the internet (and in this great forum) for help with DUNDi setup between servers (I'm using Elastix) and while I can get my servers to lookup extensions on each other very well, I have not been able to successfully make calls between servers. For my test environment, I have 3 servers setup for now, and these are the steps I've

Per the wiki: Logging off 1. call the extension for AgentCallbackLogin 2. enter your password followed by # 3. when asked for the extension number just press # But if your exten=> is this: exten => 2010,1,AgentCallbackLogin(3333|3044@mycontext) How do they logoff per the wiki's directions? If you use ACBL as above, it never asks you for the extension number because you have

Hello all, I've got a question regarding automatically logging in an agent on a predefined extension. I want to provide agents with a webinterface they can use to login in, now you might wonder why they can't use the phone - don't ask - customers eh :-) So what I basically need is a way to log in an agent using AgentCallbackLogin at an extension without them having to answer /