Let me lay it out for you....
Call comes in over a T1 - Signal is em_w. The extension is seen as
*<callerid>*<last 4 digits of number being called>*. Which is fine
in
it self.
I have my extension.conf file set up as follows...
[did]
; Receive call as *<calling>*<called>
exten => _.,1,Answer
exten => _.,2,Cut(CALLING=EXTEN,*,2)
exten => _.,3,SetCIDNum(${CALLING})
exten => _.,4,Cut(CALLED=EXTEN,*,3)
exten => _.,5,Goto(main,${CALLED},1)
include => main
[main]
exten => 0031,1,Answer
exten => 0031,2,Goto(TNE-SG,s,1)
Include => did
include => TNE-SG
[TNE-SG]
exten => s,1,Answer
;exten => s,2,agi,tne.agi
exten => s,2,Background(tne-main-thanks)
exten => s,3,Background(tne-main-menu)
exten => 1,1,Goto(default-tne,9100,1)
exten => 2,1,Goto(default-tne,4100,1)
exten => 3,1,Goto(default-tne,4200,1)
exten => 4,1,Goto(default-tne,4300,1)
exten => 5,1,Goto(default-tne,4400,1)
exten => 6,1,Goto(tne-main-menu,s,3)
exten => 7,1,Hangup
include => default-tne
include => main
[default-tne]
include => TNE-SG
; Geoff Clark
exten => 4001,1,Macro(stdexten,4001,SIP/gclark)
;exten => 4001,1,Dial(IAX/home:1234@69.132.68.17/${EXTEN}@local)
exten => 4004,1,Macro(stdexten,4004,SIP/home)
; Kyle Elworthy
exten => 4002,1,Macro(stdexten,4002,SIP/kelworth)
exten => 4003,1,Macro(stdexten,4003,SIP/khome)
; Tech Support Agents
exten => *6,1,AgentCallbackLogin(4001,401@default-tne)
exten => *7,1,AgentCallbackLogin(4002,402@default-tne)
exten => 401,1,Dial(Zap/g1/7046223905)
exten => 402,1,Dial(Zap/g1/7049071514)
exten => 411,1,Answer
exten => 411,2,Wait,2
exten => 411,3,Background(auth-thankyou)
exten => 411,4,Queue(tech-supp)
Where the problem comes in is - I can dial in fine in this scenerio -
but when I go to make an outbound call, it calls the did context and
cut's the call up.
My problem appears to be I need it one way but not the other.. I hope
this makes since...
Thanks,
-gcc
Just an update resolved my own issue....
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of AstGrp
Posted At: Monday, April 19, 2004 9:25 PM
Posted To: Asterisk User Group
Conversation: Need Help with Dial Plan
Subject: [Asterisk-Users] Need Help with Dial Plan
Let me lay it out for you....
Call comes in over a T1 - Signal is em_w. The extension is seen as
*<callerid>*<last 4 digits of number being called>*. Which is fine
in
it self.
I have my extension.conf file set up as follows...
[did]
; Receive call as *<calling>*<called>
exten => _.,1,Answer
exten => _.,2,Cut(CALLING=EXTEN,*,2)
exten => _.,3,SetCIDNum(${CALLING})
exten => _.,4,Cut(CALLED=EXTEN,*,3)
exten => _.,5,Goto(main,${CALLED},1)
include => main
[main]
exten => 0031,1,Answer
exten => 0031,2,Goto(TNE-SG,s,1)
Include => did
include => TNE-SG
[TNE-SG]
exten => s,1,Answer
;exten => s,2,agi,tne.agi
exten => s,2,Background(tne-main-thanks)
exten => s,3,Background(tne-main-menu)
exten => 1,1,Goto(default-tne,9100,1)
exten => 2,1,Goto(default-tne,4100,1)
exten => 3,1,Goto(default-tne,4200,1)
exten => 4,1,Goto(default-tne,4300,1)
exten => 5,1,Goto(default-tne,4400,1)
exten => 6,1,Goto(tne-main-menu,s,3)
exten => 7,1,Hangup
include => default-tne
include => main
[default-tne]
include => TNE-SG
; Geoff Clark
exten => 4001,1,Macro(stdexten,4001,SIP/gclark)
;exten => 4001,1,Dial(IAX/home:1234@69.132.68.17/${EXTEN}@local)
exten => 4004,1,Macro(stdexten,4004,SIP/home)
; Kyle Elworthy
exten => 4002,1,Macro(stdexten,4002,SIP/kelworth)
exten => 4003,1,Macro(stdexten,4003,SIP/khome)
; Tech Support Agents
exten => *6,1,AgentCallbackLogin(4001,401@default-tne)
exten => *7,1,AgentCallbackLogin(4002,402@default-tne)
exten => 401,1,Dial(Zap/g1/7046223905)
exten => 402,1,Dial(Zap/g1/7049071514)
exten => 411,1,Answer
exten => 411,2,Wait,2
exten => 411,3,Background(auth-thankyou)
exten => 411,4,Queue(tech-supp)
Where the problem comes in is - I can dial in fine in this scenerio -
but when I go to make an outbound call, it calls the did context and
cut's the call up.
My problem appears to be I need it one way but not the other.. I hope
this makes since...
Thanks,
-gcc
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I'm top posting just so you have what you said for reference. First, you seem to have some circular includes. This is not good. Define a section for each purpose, and then make aggregate sections where calls are processed. This keeps you includes limited to the aggregates and reduces unintended consequences of those extra includes. Second, I didn't see any place where you had a specific outbound dial match. Since your did is a wildcard match, did is included by main, TNE-SG includes main, and default-tne includes TNE-SG, you end up with that wildcard match everywhere and causes your ills. So go back and re evaluate how you need to split functionality. Consider each class of users, inbound callers, outbound caller, and any other types, then make an context just for their calls which includes the other contexts they need to get where they need to go. Ideally you only need includes for these aggregating contexts and no where else. On Mon, 2004-04-19 at 20:25, AstGrp wrote:> Let me lay it out for you.... > > Call comes in over a T1 - Signal is em_w. The extension is seen as > *<callerid>*<last 4 digits of number being called>*. Which is fine in > it self. > > I have my extension.conf file set up as follows... > > > [did] > > ; Receive call as *<calling>*<called> > exten => _.,1,Answer > exten => _.,2,Cut(CALLING=EXTEN,*,2) > exten => _.,3,SetCIDNum(${CALLING}) > exten => _.,4,Cut(CALLED=EXTEN,*,3) > exten => _.,5,Goto(main,${CALLED},1) > > include => main > > [main] > > exten => 0031,1,Answer > exten => 0031,2,Goto(TNE-SG,s,1) > > Include => did > include => TNE-SG > > [TNE-SG] > > exten => s,1,Answer > ;exten => s,2,agi,tne.agi > exten => s,2,Background(tne-main-thanks) > exten => s,3,Background(tne-main-menu) > exten => 1,1,Goto(default-tne,9100,1) > exten => 2,1,Goto(default-tne,4100,1) > exten => 3,1,Goto(default-tne,4200,1) > exten => 4,1,Goto(default-tne,4300,1) > exten => 5,1,Goto(default-tne,4400,1) > exten => 6,1,Goto(tne-main-menu,s,3) > exten => 7,1,Hangup > > include => default-tne > include => main > > [default-tne] > > include => TNE-SG > > ; Geoff Clark > exten => 4001,1,Macro(stdexten,4001,SIP/gclark) > ;exten => 4001,1,Dial(IAX/home:1234@69.132.68.17/${EXTEN}@local) > exten => 4004,1,Macro(stdexten,4004,SIP/home) > > ; Kyle Elworthy > exten => 4002,1,Macro(stdexten,4002,SIP/kelworth) > exten => 4003,1,Macro(stdexten,4003,SIP/khome) > > ; Tech Support Agents > exten => *6,1,AgentCallbackLogin(4001,401@default-tne) > exten => *7,1,AgentCallbackLogin(4002,402@default-tne) > exten => 401,1,Dial(Zap/g1/7046223905) > exten => 402,1,Dial(Zap/g1/7049071514) > > exten => 411,1,Answer > exten => 411,2,Wait,2 > exten => 411,3,Background(auth-thankyou) > exten => 411,4,Queue(tech-supp) > > Where the problem comes in is - I can dial in fine in this scenerio - > but when I go to make an outbound call, it calls the did context and > cut's the call up. > > My problem appears to be I need it one way but not the other.. I hope > this makes since... > > Thanks, > > -gcc > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-- Steven Critchfield <critch@basesys.com>